Jon Crane
Deployment Specialist at Experis Technology Group- Claim this Profile
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Topline Score
Bio
Russ Corrigan
Jon is an experienced technology solutions practitioner. I found him to be both professional and highly dedicated. He could always be relied upon to deliver to schedule. More than happy to recommend
David Freeman
I worked with Jon for a number of years when I worked for IBM and our customer was RSA. Jon was one of the Onshore Solution Delivery Managers. In the delivering of the solutions Jon created, as well as reviewing some of his for the PM Community on the RSA account, without exception I found Jon's solutions to be of very high quality. His attention to detail was very good. I could also tell how he clearly applied lateral thinking to create them against the customer's original request. This meant that the outcome invariably ended up the best for both the Customer and also IBM as the Supplier. I found Jon very approachable and personable. He was very responsive to any questions that I had on a particular solution. He would go out of his way to ensure that I fully understood his replies i.e. ensuring that I knew what he meant by key technical parts of his solutions. I know from my Project Management Delivery dealings with the RSA Customers, that they also recognised the quality of Jon's solutions. He was someone that they would often specifically request to provide a solution, I imagine based both on his evident knowledge and also his good communication skills. I would not hesitate in recommending Jon for anyone looking for a solutioner who has a great breadth of technical IT Knowledge, is attentive to the real low level detail, who can work to tight deadlines and who is good at communicating with customers, peers and managers alike.
Russ Corrigan
Jon is an experienced technology solutions practitioner. I found him to be both professional and highly dedicated. He could always be relied upon to deliver to schedule. More than happy to recommend
David Freeman
I worked with Jon for a number of years when I worked for IBM and our customer was RSA. Jon was one of the Onshore Solution Delivery Managers. In the delivering of the solutions Jon created, as well as reviewing some of his for the PM Community on the RSA account, without exception I found Jon's solutions to be of very high quality. His attention to detail was very good. I could also tell how he clearly applied lateral thinking to create them against the customer's original request. This meant that the outcome invariably ended up the best for both the Customer and also IBM as the Supplier. I found Jon very approachable and personable. He was very responsive to any questions that I had on a particular solution. He would go out of his way to ensure that I fully understood his replies i.e. ensuring that I knew what he meant by key technical parts of his solutions. I know from my Project Management Delivery dealings with the RSA Customers, that they also recognised the quality of Jon's solutions. He was someone that they would often specifically request to provide a solution, I imagine based both on his evident knowledge and also his good communication skills. I would not hesitate in recommending Jon for anyone looking for a solutioner who has a great breadth of technical IT Knowledge, is attentive to the real low level detail, who can work to tight deadlines and who is good at communicating with customers, peers and managers alike.
Russ Corrigan
Jon is an experienced technology solutions practitioner. I found him to be both professional and highly dedicated. He could always be relied upon to deliver to schedule. More than happy to recommend
David Freeman
I worked with Jon for a number of years when I worked for IBM and our customer was RSA. Jon was one of the Onshore Solution Delivery Managers. In the delivering of the solutions Jon created, as well as reviewing some of his for the PM Community on the RSA account, without exception I found Jon's solutions to be of very high quality. His attention to detail was very good. I could also tell how he clearly applied lateral thinking to create them against the customer's original request. This meant that the outcome invariably ended up the best for both the Customer and also IBM as the Supplier. I found Jon very approachable and personable. He was very responsive to any questions that I had on a particular solution. He would go out of his way to ensure that I fully understood his replies i.e. ensuring that I knew what he meant by key technical parts of his solutions. I know from my Project Management Delivery dealings with the RSA Customers, that they also recognised the quality of Jon's solutions. He was someone that they would often specifically request to provide a solution, I imagine based both on his evident knowledge and also his good communication skills. I would not hesitate in recommending Jon for anyone looking for a solutioner who has a great breadth of technical IT Knowledge, is attentive to the real low level detail, who can work to tight deadlines and who is good at communicating with customers, peers and managers alike.
Russ Corrigan
Jon is an experienced technology solutions practitioner. I found him to be both professional and highly dedicated. He could always be relied upon to deliver to schedule. More than happy to recommend
David Freeman
I worked with Jon for a number of years when I worked for IBM and our customer was RSA. Jon was one of the Onshore Solution Delivery Managers. In the delivering of the solutions Jon created, as well as reviewing some of his for the PM Community on the RSA account, without exception I found Jon's solutions to be of very high quality. His attention to detail was very good. I could also tell how he clearly applied lateral thinking to create them against the customer's original request. This meant that the outcome invariably ended up the best for both the Customer and also IBM as the Supplier. I found Jon very approachable and personable. He was very responsive to any questions that I had on a particular solution. He would go out of his way to ensure that I fully understood his replies i.e. ensuring that I knew what he meant by key technical parts of his solutions. I know from my Project Management Delivery dealings with the RSA Customers, that they also recognised the quality of Jon's solutions. He was someone that they would often specifically request to provide a solution, I imagine based both on his evident knowledge and also his good communication skills. I would not hesitate in recommending Jon for anyone looking for a solutioner who has a great breadth of technical IT Knowledge, is attentive to the real low level detail, who can work to tight deadlines and who is good at communicating with customers, peers and managers alike.
Credentials
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IBM Blockchain Essentials
IBMJun, 2018- Oct, 2024 -
IBM Security Essentials for Architects
IBMJun, 2018- Oct, 2024 -
General Data Protection Regulation (GDPR) Foundational Training (18237)
MicrosoftMay, 2018- Oct, 2024 -
Cognitive Practitioner
IBM -
Enterprise Design Thinking Practitioner
IBM
Experience
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Experis Technology Group
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Deployment Specialist
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Nov 2018 - Present
Mass Deployment Lead Engineer. Mass Deployment Lead Engineer.
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IBM
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Solutions Manager
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Jul 2009 - Jul 2018
I was responsible for the development and design of technical solutions directly to the customer, driven through the sales RFS (Request For Service) mechanism, under the commercial frame work agreed across a host of varied global accounts. To achieve this, I collaborated with multinational, multi-discipline teams of subject-matter experts (including architects) to increase incremental revenue and growth on each account. The solutions were developed by using a combination of either standard or non-standard offerings, services, labour, assets, hardware or software to meet each account’s business requirements and needs. Each of the solutions was then tailored during its development to provide innovation, which matched the customer's and the tactical and strategic requirements. Key tasks included:- Designing and defining integrated solutions spanning Service Components capable of delivering to agreed objectives.- Presenting solutions to the delivery organisations to obtain approvals and commitments.- Documenting valid risks, assumptions and dependencies.- Communicating with the Client whilst developing the solution to understand and validate requirements and presenting proposal material for the Client.- Reviewing SLAs to ensure that these align to our metrics, highlighting and caveating any in conflict.- Working with procurement to obtain 3rd party quotes and ensuring that quote aligns with the solution.- Engaging with external consultants who are advising the client.- Understanding the latest offerings and technologies available.- Managing a globally diverse team of Technical Solution Managers, providing support and conducting peer reviews.
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2nd Line Support Technician
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Mar 2002 - Jul 2009
• I provided support to over 1500 end users across the Bristol region in the resolution of problem tickets as part of a local support team. I consistently met and exceeded agreed SLA targets and regularly received excellent feedback from the client.• I supported lead project managers on a variety of RFS (Request for Service) work and large national projects. I acted as the local coordinator and through collaboration and sharing my knowledge, assisted in ensuring the successful completion of various programs including major hardware and software upgrades / roll outs and office relocations.
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RSA
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Switzerland
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Construction
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1 - 100 Employee
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Deskside Support Technician
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Jun 1996 - Mar 2002
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Education
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Bournemouth University
HND, Business and Finance
Community
