Senior Technical Project Manager

• Sep 2021 - Present

Program Manager, MiCiV

• Dec 2020 - Aug 2021

IT Project Manager

• Dec 2014 - Dec 2020

Transitioned to PM role in July 2015Craig is using his background in communications to oversee projects and guarantee they are executed efficiently. He keeps the assigned project team members on task and makes sure the client is engaged throughout the process. Craig’s excellent organizational habits as well as his written and verbal skillset ensure that clients get timely updates and deliverables without having to ask for them.Relevant Experience:Serve as liaison between vendors, clients and internal team.Coordinate multiple projects of differing focal points simultaneously.Maintain relationships with vendors as part of business growth.HIGHLIGHTS:Managed effort for one of the country's largest city governments as they migrated email from on premise to cloud. This involved over 45 separate city agencies and moving over 100K mailboxes.

Support Desk Dispatch/Autotask Administrator

• Dec 2014 - Jul 2015

IPVersant and ADB Technologies merged to become ZeroDay Technology Solutions!Handle all dispatching and ticket allocation duties for a growing team of IT professionals providing MSP support.

Support Desk Dispatch/Autotask Administrator

• Dec 2014 - Feb 2015

Handle all dispatching and ticket allocation duties for a growing team of IT professionals providing MSP support. Handle all dispatching and ticket allocation duties for a growing team of IT professionals providing MSP support.

Business Operations Coordinator

• Jul 2014 - Dec 2014

Create and manage relationships with vendors/manufacturers/distributors to maintain strong partnerships. Generate marketing ideas and assist in marketing campaigns. Administer, implement and train team members in Autotask. Actively pursuing sales and technical certifications from Cisco, VMware, NetApp, HP and ShoreTel. Create and manage relationships with vendors/manufacturers/distributors to maintain strong partnerships. Generate marketing ideas and assist in marketing campaigns. Administer, implement and train team members in Autotask. Actively pursuing sales and technical certifications from Cisco, VMware, NetApp, HP and ShoreTel.

Engineer

• Jun 2006 - Nov 2007

All aspects of live television. Cameras, feeds, audio, technical directing All aspects of live television. Cameras, feeds, audio, technical directing

Reporter

• Jan 2003 - May 2005