Craig Hanks, MBA, CFPS

Vice President Operations at Wandfluh of America, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US

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Tim Gale, MBA

Craig has strong application experience that allows him to contribute positively to developing new applications, product development, customer relationships and business development. He is an engineer that is comfortable in front of clients and leading / working on cross-functional teams. Craig can also mentor fellow team members and coach up the organization hierarchy.

Michael Green - Engineer, MBA

I met Craig several years ago on a major project that utilized his leadership and technical expertise to coordinate tasks from his side of the project. He was truly instrumental in satisfying the customer, very communicative, and easy to work with. He and I had several discussions and work out sessions that brought the best solution from both our teams to the table for the customer. In the end, we both worked and coordinated action plans seemlessly and effectively for the customer, reducing downtime and demonstrating distributor-OEM cohesiveness. Excellent job Craig!

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Credentials

  • Certified Fluid Power Specialist
    National Fluid Power Association
    Jun, 2018
    - Oct, 2024

Experience

  • Wandfluh of America, Inc.
    • United States
    • Industrial Automation
    • 1 - 100 Employee
    • Vice President Operations
      • Oct 2020 - Present

      Wandfluh of America offers a complete range of Valves, Controls, and integrated Manifold solutions for precision motion control systems for factory floor automation, industrial, marine, machine tool, oil and gas (offshore and subsea), and mobile applications.Directly responsible for leading a wonderful operations team in both our Customer Service and Support Center (CSSC) in Gurnee Illinois and Product Distribution and Support (PDPS) facility located in Charlotte NC. Wandfluh of America offers a complete range of Valves, Controls, and integrated Manifold solutions for precision motion control systems for factory floor automation, industrial, marine, machine tool, oil and gas (offshore and subsea), and mobile applications.Directly responsible for leading a wonderful operations team in both our Customer Service and Support Center (CSSC) in Gurnee Illinois and Product Distribution and Support (PDPS) facility located in Charlotte NC.

  • Linde Hydraulics - Americas
    • Brazil
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Senior Application Engineer/New Products Introduction Manager
      • Sep 2018 - Feb 2020

      Opened a new manufacturing facility (155K sq ft) plant expansion (both technical and commercial expertise) in Rock Hill South Carolina. This facility will be producing both Linde Hydraulics open and closed-loop pumps and motors.Activity engaged in the sale support of 11 regional sales managers and applications support for 5 engineers. Technical liaison between Engineering, Management, and Sale.Introduced/Energized/Communicated with Operations, Sales and Senior Management on all new products, new market developments, OEM channel support, and general business solutions.Lead through Coaching/Mentoring of junior level sales associates on applications, selling methods, commercial account development, and many other engineering topics.Achieved "cultural" changing processes and procedures (communication tools, OEM applications approach, Lunch and Learn)Very Active Contributor and member of SO&P process & leadership counsel contributor

  • CIRCOR International, Inc.
    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Senior Application Specialist - Twin Screw Pump Product Group - Monroe NC
      • Jan 2017 - Aug 2018

      Responsible for growing and supporting a global portfolio of Twin-Screw Projects, ranging for $800k – $14million in size.Interfaced with a global salesforce of 63 people working on over 80 large scale projects. Primary territory was "PanASIA" with sales support for most of the Pacific realm countries.Full responsible for CRM management of approximately 70-100 running projects. Responsible for growing and supporting a global portfolio of Twin-Screw Projects, ranging for $800k – $14million in size.Interfaced with a global salesforce of 63 people working on over 80 large scale projects. Primary territory was "PanASIA" with sales support for most of the Pacific realm countries.Full responsible for CRM management of approximately 70-100 running projects.

  • Applied Industrial Technologies
    • United States
    • Wholesale
    • 700 & Above Employee
    • Technical Services Manager - Carolina Fluid Components - Systems Division - Charlotte NC
      • Jun 2014 - Jan 2017

      Provided Leadership and Operations Management for the Technical Services Department - Systems Division within Carolina Fluid Components (a subsidiary of Applied Industrial Technologies.) Managed all aspects of a 10 person staff accounting for ~$3 million in annual sales (hydraulic, pneumatic, robotic, and automation systems). Lead Systems Sale growth by liaison between sales, executive, and customer. Resulting in over 22% growth (2015) with a $2.7 million contribution. Provided Leadership and Operations Management for the Technical Services Department - Systems Division within Carolina Fluid Components (a subsidiary of Applied Industrial Technologies.) Managed all aspects of a 10 person staff accounting for ~$3 million in annual sales (hydraulic, pneumatic, robotic, and automation systems). Lead Systems Sale growth by liaison between sales, executive, and customer. Resulting in over 22% growth (2015) with a $2.7 million contribution.

  • HAWE Hydraulik - North America
    • Application Engineer / Project Manager
      • May 2012 - May 2014

      Coordinated the implementation of the SYStech Program to better serve the customs specialty-based applications.Develop custom solutions for manifolds, valve product, and systems packaging for Work Holding and Mobile OEM Machinery applications. Coordinated the implementation of the SYStech Program to better serve the customs specialty-based applications.Develop custom solutions for manifolds, valve product, and systems packaging for Work Holding and Mobile OEM Machinery applications.

  • Hydradyne Hydraulics
    • United States
    • Online Audio and Video Media
    • General Manager - Industrial & Mobile Hydraulic Sales
      • Jan 2004 - Apr 2012

      Hydradyne Hydraulics is Parker Hannifin’s largest US distributor and is headquartered in New Orleans, Louisiana; specializing in custom hydraulic systems and distributed components for the mobile, truck, marine, military, and heavy industrial markets. Annual sales are approximately $136 million. P/L responsibility for branch office covering NC and SC with annual revenues of ~$5 million.Responsible for hiring, managing, and developing eleven direct reports, including commission-only sales reps, field service and shop mechanics, and hourly employees.Completely redesigned the Charlotte branch including the physical structure, the day-to-day operations, internal processes, and workflow.Southeastern DENISON product Specialist (2004-2005)Managed all aspects of a regional sales territory covering NC, SC, GA, and FL with direct Product Sales responsibility for ~$3.5 million in annual sales. Worked with existing salesman within the territory on product placement, systems design, quoting, sales presentations, and sales closure. This was a complete immersion within the HH sales process.Accomplishments• “Presidents Club” sales award for exceeding sales goals during first year of employment. • Quality Executive Committee board member. The QEC is a board level committee that advises Senior Management on issues that effect quality, ISO issues, and company wide customer service.• Establishing a field service “apprentice” program to bring in novice mechanics and train them for outside field service positions.• Winning the “Cleanest Branch” award for 2006. Considering the poor condition of the building and the years of neglect, this was a major accomplishment for the team.

  • Livingston & Haven
    • United States
    • Industrial Automation
    • 100 - 200 Employee
    • Senior Project Manager - Engineering Lead
      • Feb 1997 - Jan 2004

      Livingston & Haven is a 56-year-old Industrial hydraulics and pneumatics distributorship that specializes in systems integration, component sales, and automation control. Livingston & Haven generates approximately $50-$75 million in annual sales. Duties included: Managed day-to-day operations of a five member engineering group. Significant time was spent on mentoring, coaching, and staff / process development.• Acted as a technical liaison between senior management, sales, manufacturing, and the customer. • Coordinated multiple large capital projects through ownership from initial quote through final implementation. This included concept, design, feasibility studies, contract negotiation, project engineering, financial budgeting & management, scheduling, change order management, functional testing, quality assurance, and customer satisfaction follow up.• Proven track record of results through creative problem solving and team leadership.Accomplishments• Personally managed 85% of the projects that flowed through fabrication.• Achieved a closure rate of 37% on capital project proposals, with 35% average profit margins with typical budget savings of 6%. • Managed several of the largest projects in the history of Livingston & Haven.• Created a successful CO-OP program in conjunction with York Community College.

  • AGV Products
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Project Coordinator / Mechanical Engineer
      • Aug 1995 - Feb 1997

      AGVP is a small upstart material handling company formed in 1994 that focuses on high-tech conveying systems designed around Automatic Guided Vehicles. AGVP generated approximately $9 million in annual revenues. Project Coordinator / Mechanical Engineer • Coordinated capital projects focusing on high-tech material handing systems. Responsibilities included concept, design, feasibility studies, contract negotiations, project engineering, scheduling, change order management, functionality testing, quality assurance, and customer satisfaction.• Managed installation crews ranging in size from five to thirteen installers. • Designed automated guided vehicle components for incorporation into complete materials handling systems. • Position required extensive travel and extended on-site assignments both domestically and internationally.Accomplishments • Designed the first AGV manufactured steering motor drive. This was the first time AGVP had packaged modular component assemblies for sale as a product line. First year sales were approx. $120,000. • Associate Project Manager on the Warner Robbins Air Force Base southeastern distribution center conveyor system. This was their first large scale government contract totaling ~ $4.5 million.

Education

  • Queens University of Charlotte
    Masters of Business Admin. - Leadership, Leadership
    2000 - 2002
  • University of North Carolina at Charlotte
    BSET, Mech. Engineering
    1988 - 1994

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