Craig N.

Director of Operations at Reset
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU

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Experience

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Director of Operations
      • Aug 2022 - Present

    • Australia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Head Of Information Technology
      • Aug 2020 - Aug 2022

      Brought in to support and progress the Vic’s Meat group of businesses through major business transformation, I was key executor of technology and process changes to allow the business to accommodate alternative sales channels and consequent production methods. The Head of IT role remit supported Retail, Supply Chain, and Production Teams in order to evolve and revitalise existing functionality through transformation and change programs for the entire business. The role allowed me to expand on project management & project execution, relationship management, and solution building inside a fast moving, yet evolving & growing business with multiple verticals. This role called on a full IT canvas of skills built over my career to date, and evolved these nicely.

    • Australia
    • Retail
    • 700 & Above Employee
    • Technology Manager - Manufacturing
      • Nov 2018 - Jul 2020

      As a national IT Digital Lead for the Manufacturing industry within the Coles Group, my role has expanded as Coles explores ways the wider business can be more efficient through opportunities in the Manufacturing sector across Australia. With a focus on the Group owned businesses and processes, the wider manufacturing influenced Coles divisions and contracted external businesses also fall to my remit to ensure the flow of data, the efficiency of business execution, and support for all operating elements. As part of this there is a broad scope of work in to & as part of the Coles Group with my focus on the manufacturing business roadmap.Execution of projects, operational efficiency, continuous improvement, business intelligence, and leadership support has become a core day-to-day activity inside an industry which requires knowledge in all facets to ensure the IT influence and inclusion supports everything from End User Computing needs through to Production Process Automation through devices and software and beyond to the likes of Warehouse Management Systems and ERP solutions. Future solution building and understanding of current technologies and constraints to ensure the IT roadmap is built for the Coles interest in the manufacturing industry remains a key function consideration ongoing.

    • IT Operations Manager
      • Nov 2017 - Nov 2018

      Brought into the Coles business to support a major group asset, my initial focus was on the operational excellence of the continent's largest multi species protein processing facility. With a heavy time investment on operational stabilisation and improvement of process, this role saw the execution of multiple projects, including: Expansion and integration of a new manufacturing execution system Delivery of an operational data archive solution for multiple core production systems Installation and change management of new functional processing areas within the facility Continuous delivery of operational improvements through multiple small projects as a program of work Execution of a stabilisation program of work reducing downtime, operational inefficiency, and removal of persistent workaroundsI continued to manage a team of operational analysts, take on major vendor management, and integrated to the senior leadership team to assist with the wider operations and strategy in conjunction with project execution, and give greater visibility to the IT space.

    • Iceland
    • Machinery Manufacturing
    • 700 & Above Employee
    • Innova Software Manager
      • Jan 2015 - Oct 2017

      As the National Manager of a team of software consultants, this role required a vast array of skillsets to provide solutions and support to numerous customers while supporting and managing a team of direct reports. The role allowed me to call on an array of technical skills in a consultancy space such as project management, business & systems analysis, process analysis, testing analysis, systems architecture, and general environment maintenance. Alongside this, the need to provide sales support, business development, and project delivery were key elements that rounded off a vendor based consultancy role where interaction with a diverse array of people ranging from production floor teams through to senior and board level executives was a regular proposition. I gained essential understanding of global manufacturing practices, processes, and opportunities in the Food Manufacturing space through extensive travel due to recognition of Marel being a major international organisation in the Manufacturing space.

    • New Zealand
    • Food and Beverage Manufacturing
    • 400 - 500 Employee
    • Senior Test & Business Analyst
      • Aug 2011 - Dec 2014

      As a Senior Test Analyst I was responsible for the generation of multiple test cases and automation of testing using the Tricentis TOSCA automation suite. The role also supported the delivery of a major system, functional, procedural, integration, and hardware change for the Manufacturing Execution System moving from a legacy SAStek processing system to Marel's Innova full execution and integrated hardware solution. Along with this, the opportunity to define Master Data Management, centralised integration via BizTalk middleware, and major inventory management & business process change was undertaken for which I heavily supported the business analysis and project management. Given the major transformational nature of the works in this role, and the minimal resources available, I was a key contributor to the progression of the Tegel business as the company was building its efficiencies and pushing simplification.

    • Country Lead
      • Jan 2010 - Dec 2012

      Following the success of other major projects, I was appointed Country Lead for the WCG to facilitate the execution of global project delivery within New Zealand. With the projects forming part of a global event structure, delivery on time and within a budget were the key measurable outcomes, for which I achieved in all years of operation. Skills in this role included: • Global Communication & Presentations • Project Management, Leadership, and Execution • Service Delivery • Constant & Consistent Compliance Reporting • Management of multiple vendors & service staff • Strategic Decision Making

    • Business Development Manager
      • Jun 2009 - Aug 2011

      As a Business Development Manager I managed a number of projects for this prominent IT business including internal infrastructure expansion, POS system renewal, online ordering system development, and other eCommerce requirements. The company's diverse strategies meant I also managed multiple major IT promotional projects with specific budget and scope requirements. These projects had multiple vendor interaction at executive levels and across multiple industries. Over 3 years, all projects were delivered on time and under budget, with exceptional delivery feedback from the stakeholders. Skills in this role included: • Project Management & Leadership • Business Analysis • Solution Architecture • Project and Service Delivery • Management of multiple vendors & service staff • Strategic Decision Making • Executive & Senior Team comms and presentation

    • New Zealand
    • Banking
    • 700 & Above Employee
    • Test Manager
      • Apr 2007 - Apr 2009

      As a Test Manager I was responsible for the testing of numerous facets of the registry system implementation for the government legislated KiwiSaver scheme. With the development of the solution complete, I managed a group of 12 testers for whom successfully implemented the system fully functioning and on target for the legislated deadline. Skills in this role included: • Project Management & Leadership • Business Analysis • Test Solution Analysis & Building • System and Architecture Analysis • Strong Interpersonal Skills • Management of a large and diverse team

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