Craig Mulligan

Operations Manager at Wheaton College
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Contact Information
us****@****om
(386) 825-5501
Location
Sycamore, Illinois, United States, US

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Credentials

  • Project Management Foundations
    LinkedIn
    May, 2020
    - Nov, 2024
  • Project Management Foundations: Budgets
    LinkedIn
    May, 2020
    - Nov, 2024
  • 77-728: MOS: Microsoft Office Excel 2016 Expert: Interpreting Data for Insights
    Certiport - A Pearson VUE Business
    Mar, 2020
    - Nov, 2024
  • ITIL Foundation Level
    PeopleCert
    Feb, 2019
    - Nov, 2024
  • Tableau 10 Essential Training
    Lynda.com
    Oct, 2017
    - Nov, 2024

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Operations Manager
      • Jun 2020 - Present

      • Prepare and manage the budget for information technology department. • Negotiate and execute agreements to procure technology products and services to support College infrastructure and operations. • Ensure timely renewals of contracts for enterprise applications, security services, maintenance agreements and other support services. • Liaise with other departments, such as HR and Accounting, for IT-related operations. • Work with other departments to establish technology related… Show more • Prepare and manage the budget for information technology department. • Negotiate and execute agreements to procure technology products and services to support College infrastructure and operations. • Ensure timely renewals of contracts for enterprise applications, security services, maintenance agreements and other support services. • Liaise with other departments, such as HR and Accounting, for IT-related operations. • Work with other departments to establish technology related projects; establish and oversee project accounts to track related expenditures. Show less • Prepare and manage the budget for information technology department. • Negotiate and execute agreements to procure technology products and services to support College infrastructure and operations. • Ensure timely renewals of contracts for enterprise applications, security services, maintenance agreements and other support services. • Liaise with other departments, such as HR and Accounting, for IT-related operations. • Work with other departments to establish technology related… Show more • Prepare and manage the budget for information technology department. • Negotiate and execute agreements to procure technology products and services to support College infrastructure and operations. • Ensure timely renewals of contracts for enterprise applications, security services, maintenance agreements and other support services. • Liaise with other departments, such as HR and Accounting, for IT-related operations. • Work with other departments to establish technology related projects; establish and oversee project accounts to track related expenditures. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • IT Technical Associate
      • Dec 2017 - Jun 2020

      • Make recommendations for new technologies for office, academic and lab areas. • Manage computer refresh and new purchase program for the College of Business. • Perform a wide variety of technical support activities from faculty and staff computer issues to classroom technology to facilities management. • Assist in process review and change to make the department more efficient and responsive. • Oversee department activities by assigning work to co-worker and/or Graduate… Show more • Make recommendations for new technologies for office, academic and lab areas. • Manage computer refresh and new purchase program for the College of Business. • Perform a wide variety of technical support activities from faculty and staff computer issues to classroom technology to facilities management. • Assist in process review and change to make the department more efficient and responsive. • Oversee department activities by assigning work to co-worker and/or Graduate Assistant(s). • Conduct annual inventory process for the entire College of Business. • Explore new technologies to implement to improve the teaching and learning aspects within the College. • Refurbish and repurpose existing equipment to offset effects of budget reductions.

    • Sr. Grants & Contracts Administrator
      • Sep 2016 - Dec 2017

      • Manage and enhance specialized databases and reporting. • Provide data analytics and special reporting for Research Administration and academic departments. • Act as liaison between Sponsored Programs Administration and the Division of Information Technology for PeopleSoft implementations, upgrades, maintenance, etc. Responsible for identifying issues and testing systems. • Establish new accounts after review of legal agreements which include terms, conditions, fiscal requirements… Show more • Manage and enhance specialized databases and reporting. • Provide data analytics and special reporting for Research Administration and academic departments. • Act as liaison between Sponsored Programs Administration and the Division of Information Technology for PeopleSoft implementations, upgrades, maintenance, etc. Responsible for identifying issues and testing systems. • Establish new accounts after review of legal agreements which include terms, conditions, fiscal requirements, and reimbursement procedures. • Oversight and approval of expenditures from assigned grants and contracts. • Perform invoicing, drawdowns, and other accounts receivable functions as required by the grant or contract. • Reconcile payrolls, prepare fiscal reports, calculate and record indirect costs, and perform other accounting functions as necessary. • Lead process change design and implementation. • Provide guidance to Project Directors in regard to fiscal requirements and other compliance matters. • Ensure grant or contract expenditures follow applicable policies and procedures including Uniform Guidance.

    • Grants & Contracts Administrator
      • May 2013 - Dec 2017

      Acting Associate Director Post-Award Operations, 05/2015 - 08/2016 • Establish new accounts after review of legal agreements which include terms, conditions, fiscal requirements, and reimbursement procedures. • Oversight and approval of expenditures for assigned grants and contracts portfolio. • Perform invoicing, drawdowns, and other accounts receivable functions as required by the grant or contract. • Reconcile payroll, prepare fiscal reports, calculate and record indirect… Show more Acting Associate Director Post-Award Operations, 05/2015 - 08/2016 • Establish new accounts after review of legal agreements which include terms, conditions, fiscal requirements, and reimbursement procedures. • Oversight and approval of expenditures for assigned grants and contracts portfolio. • Perform invoicing, drawdowns, and other accounts receivable functions as required by the grant or contract. • Reconcile payroll, prepare fiscal reports, calculate and record indirect costs, and perform other accounting functions as necessary. • Provide guidance to Project Directors in regards to fiscal requirements and other compliance matters. • Ensure grant expenditures follow applicable policies and procedures including OMB Uniform Guidance (2 CFR 200).

    • Bookkeeper / Installer
      • Apr 2010 - Apr 2013

      • Management of bookkeeping duties including Payroll, Sales Tax (set-up and reporting), Accounts Receivable, and Accounts Payable. • Provide guidance to owner in regards to employment issues. • Vendor relations included resolving billing disputes and tracking/resolving order issues. • Customer relations included billing, resolving billing disputes, and collections of past due accounts. • Receive shipments of product for client installations, verify the accuracy and condition of… Show more • Management of bookkeeping duties including Payroll, Sales Tax (set-up and reporting), Accounts Receivable, and Accounts Payable. • Provide guidance to owner in regards to employment issues. • Vendor relations included resolving billing disputes and tracking/resolving order issues. • Customer relations included billing, resolving billing disputes, and collections of past due accounts. • Receive shipments of product for client installations, verify the accuracy and condition of shipments, and note any discrepancies. Show less • Management of bookkeeping duties including Payroll, Sales Tax (set-up and reporting), Accounts Receivable, and Accounts Payable. • Provide guidance to owner in regards to employment issues. • Vendor relations included resolving billing disputes and tracking/resolving order issues. • Customer relations included billing, resolving billing disputes, and collections of past due accounts. • Receive shipments of product for client installations, verify the accuracy and condition of… Show more • Management of bookkeeping duties including Payroll, Sales Tax (set-up and reporting), Accounts Receivable, and Accounts Payable. • Provide guidance to owner in regards to employment issues. • Vendor relations included resolving billing disputes and tracking/resolving order issues. • Customer relations included billing, resolving billing disputes, and collections of past due accounts. • Receive shipments of product for client installations, verify the accuracy and condition of shipments, and note any discrepancies. Show less

    • Business Manager
      • Dec 2008 - Apr 2010

      • Full charge of Purchasing, Accounts Receivable, Accounts Payable, Payroll, and Commercial and Benefits Insurance. • Manage State compliance issues including but not limited to Sales Tax and Corporate Reports. • Vendor relations included resolving billing disputes, negotiating payment terms, and tracking/resolving order issues. • Customer relations included billing, resolving billing disputes, and collections of past due accounts. • Manage all financial aspects of the business… Show more • Full charge of Purchasing, Accounts Receivable, Accounts Payable, Payroll, and Commercial and Benefits Insurance. • Manage State compliance issues including but not limited to Sales Tax and Corporate Reports. • Vendor relations included resolving billing disputes, negotiating payment terms, and tracking/resolving order issues. • Customer relations included billing, resolving billing disputes, and collections of past due accounts. • Manage all financial aspects of the business, including but not limited to banking, journal entries as well as AR, AP, bank reconciliations, and payroll. • Act as the legal advisor for contract review process and execution. Show less • Full charge of Purchasing, Accounts Receivable, Accounts Payable, Payroll, and Commercial and Benefits Insurance. • Manage State compliance issues including but not limited to Sales Tax and Corporate Reports. • Vendor relations included resolving billing disputes, negotiating payment terms, and tracking/resolving order issues. • Customer relations included billing, resolving billing disputes, and collections of past due accounts. • Manage all financial aspects of the business… Show more • Full charge of Purchasing, Accounts Receivable, Accounts Payable, Payroll, and Commercial and Benefits Insurance. • Manage State compliance issues including but not limited to Sales Tax and Corporate Reports. • Vendor relations included resolving billing disputes, negotiating payment terms, and tracking/resolving order issues. • Customer relations included billing, resolving billing disputes, and collections of past due accounts. • Manage all financial aspects of the business, including but not limited to banking, journal entries as well as AR, AP, bank reconciliations, and payroll. • Act as the legal advisor for contract review process and execution. Show less

    • United States
    • Religious Institutions
    • 200 - 300 Employee
    • Risk Manager
      • 2001 - Dec 2008

      • Continue all duties of the Legal Administrator. • Coordinate registration process for registering corporate Intellectual Property in international locations. • Review operation standards to ensure compliance with OSHA General Industry Standards. • Maintain insurance claims files and oversee the claims handling process. • Manage insurance program to minimize expenses and to ensure adequate coverage. • Train and provide support to co-workers to administer sales and use tax… Show more • Continue all duties of the Legal Administrator. • Coordinate registration process for registering corporate Intellectual Property in international locations. • Review operation standards to ensure compliance with OSHA General Industry Standards. • Maintain insurance claims files and oversee the claims handling process. • Manage insurance program to minimize expenses and to ensure adequate coverage. • Train and provide support to co-workers to administer sales and use tax reporting.

    • Legal Administrator
      • Jan 1998 - Dec 2001

      • Provide legal review of all corporate contracts and negotiate terms. • Manage departmental budget. • Review corporate policies and procedures to ensure federal and/or state compliance and to adequate internal controls for enforcement. • Responsible for registering, protecting and managing corporate Intellectual Property. • Prepared and processed required filings of various state agencies as a result of the compliance project. • Managed a multi-state compliance project.… Show more • Provide legal review of all corporate contracts and negotiate terms. • Manage departmental budget. • Review corporate policies and procedures to ensure federal and/or state compliance and to adequate internal controls for enforcement. • Responsible for registering, protecting and managing corporate Intellectual Property. • Prepared and processed required filings of various state agencies as a result of the compliance project. • Managed a multi-state compliance project. Reviewed state codes and regulations to verify registration requirements. • Acted as the liaison between the organization and corporate legal counsel. • Monitored changes in state codes and regulations that would have an impact on compliance issues.

    • A/P Specialist
      • Oct 1994 - Dec 1997

      • Processed all company invoices for accurate and timely payment. Ensured proper accounting for expenses. • Documented payables procedures; implemented changes to streamline routine duties. • Led set-up and testing for a portion of two enterprise application changes • Tracked daily cash flows and balances. • Verified accuracy of invoice details to receipts and worked with vendors to resolve billing disputes. • Wrote policies and procedures for employee expense reporting and… Show more • Processed all company invoices for accurate and timely payment. Ensured proper accounting for expenses. • Documented payables procedures; implemented changes to streamline routine duties. • Led set-up and testing for a portion of two enterprise application changes • Tracked daily cash flows and balances. • Verified accuracy of invoice details to receipts and worked with vendors to resolve billing disputes. • Wrote policies and procedures for employee expense reporting and documentation.

    • Finance Clerk
      • Jul 1994 - Sep 1994

      • Reconciled 60 - 65 regional representative bank accounts. • Prepared journal entries for General Ledger accounting. • Reviewed regional representatives expense reports for accuracy and for appropriate documentation. • Documented reconciliation processes; automated procedures using Excel worksheets.

Education

  • Northern Illinois University
    Certificate of Graduate Studies, Foundation of Accountancy
    2017 - 2020
  • Northern Illinois University - College of Business
    Masters of Science, Management Information Systems
    2013 - 2016
  • John Brown University
    B.S., Business Administration
  • Insurance Institute of America
    ARM, Risk Management

Community

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