Experience

Genergy Power
• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Inside Sales Account Manager

  • 2014 - Present

Zee Medical Services
• United Kingdom
• Medical Practices
• Account Executive

  • 2011 - 2014


Huttig Building Products

• Wholesale Building Materials
• 300 - 400 Employee

• Inside Sales/Division LEAN Champion

  • 2008 - 2009

  Facilitated 40 to 60 building orders daily from distributing dealers for manufactured and warehoused products. Coordinated 10+ special-order projects per day from purchase order through delivery. Up sold alternative products and solutions though continued product training. Competitively quoted $10 to $65K projects from single items to new neighborhood housing projects. Negotiated non-conforming product cases to win/win solutions. Continually fulfilled duties as LEAN Process Division Champion including: training 23 employees on LEAN culture, leading, coordinating and executing Kaizen events, developing data metrics collection, tracking data, developing change through statistical analysis Show less



The Garage Works LLC

• United States

• Owner

  • Sep 2005 - Apr 2008

  Consulted with up to 6 clients weekly to determine storage and organizational needs as well as homeowners’ financial budgets. Designed CAD drawings to present solutions to customer for multiple storage options. Manufactured and installed designed solutions. Worked with advertisers to create marketing solutions. Created and continually monitored work processes to reduce and eliminate process variances. Oversaw day-to-day management of company which included prospecting for new clients, quoting, costing, book keeping, networking and training in new products and technologies. Show less



R.R. Donnelley & Sons

• United States
• Government Administration

• Customer Account Manager

  • Jun 2004 - Oct 2006

  Act as the liaison between the customer, sales and multiple production platforms Advocate on behalf of the client by establishing credibility in demonstrating a proactive, collaborative problem resolution and decision making approach to ensure the clients’ expectations are being met. Monitoring each job order through production, coordinate and communicate job’s with internal departments and outside vendors Accurately interpret job orders, data input, prepare job orders for estimating, production and shipping Show less



Cadmus Professional Communication

• Account Manager II

  • Apr 1997 - May 2001

  Act as the liaison between the customer, sales and multiple production platforms Advocate on behalf of the client by establishing credibility in demonstrating a proactive, collaborative problem resolution and decision making approach to ensure the clients’ expectations are being met. Monitoring each job order through production, coordinate and communicate job’s with internal departments and outside vendors Accurately interpret job orders, data input, prepare job orders for estimating, production and shipping Show less



National Computer Systems

• Information Technology & Services
• 1 - 100 Employee

• Customer Service Representative/Press Technician

  • Mar 1986 - Apr 1997

  Was responsible for management and development of 150 assigned educational accounts. Designed and conducted presentations monthly to prospective accounts. Implemented specific service strategies to retain and grow business. Prepared account analysis including revenue forecasts. Communicated with facility, field engineers, division and corporate personnel daily. Led and participated in Continuous Improvement Groups. Conducted plant tours. • Achieved ISO 9000 Certification • Increased productivity by 42% on bindery equipment through Kaizen event. Show less