Craig is an energetic, skilled call center leader that creates and fosters a "can do" culture focused on accomplishing goals. While leading a call center organization of over 800 people, Craig impressed me with his ability to have a personal connection with most everyone in his center, from the senior managers, to the first level managers, to the agents on the phone. He skillfully leveraged these personal connections to lead his team to always perform at a top tier level. I recommend Craig as a terrific leader of people that will build a performance culture laser focused on achieving goals.

I worked with Craig while at ACCENT. Craig was admired for the leadership he provided the Kansas City engagement center and his willingness to step up and direct other centers that were going through transition. Craig has the unique balance of strategic management, self awareness, and a great sense of humor that allows him to break down individual barriers and drive teams to great results. He was a great asset to ACCENT and I am confident he would be a great asset to any other organization.

Craig is an energetic, skilled call center leader that creates and fosters a "can do" culture focused on accomplishing goals. While leading a call center organization of over 800 people, Craig impressed me with his ability to have a personal connection with most everyone in his center, from the senior managers, to the first level managers, to the agents on the phone. He skillfully leveraged these personal connections to lead his team to always perform at a top tier level. I recommend Craig as a terrific leader of people that will build a performance culture laser focused on achieving goals.

I worked with Craig while at ACCENT. Craig was admired for the leadership he provided the Kansas City engagement center and his willingness to step up and direct other centers that were going through transition. Craig has the unique balance of strategic management, self awareness, and a great sense of humor that allows him to break down individual barriers and drive teams to great results. He was a great asset to ACCENT and I am confident he would be a great asset to any other organization.

Craig is an energetic, skilled call center leader that creates and fosters a "can do" culture focused on accomplishing goals. While leading a call center organization of over 800 people, Craig impressed me with his ability to have a personal connection with most everyone in his center, from the senior managers, to the first level managers, to the agents on the phone. He skillfully leveraged these personal connections to lead his team to always perform at a top tier level. I recommend Craig as a terrific leader of people that will build a performance culture laser focused on achieving goals.

I worked with Craig while at ACCENT. Craig was admired for the leadership he provided the Kansas City engagement center and his willingness to step up and direct other centers that were going through transition. Craig has the unique balance of strategic management, self awareness, and a great sense of humor that allows him to break down individual barriers and drive teams to great results. He was a great asset to ACCENT and I am confident he would be a great asset to any other organization.