Craig York

CIO at SALT Dental Collective
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Contact Information
us****@****om
(386) 825-5501
Location
Plano, Texas, United States, US

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Michael Casavant, PhD

Craig is a skillful leader, diplomat, and program manager. I reported to Craig while developing a new product in the form of an enterprise class healthcare application; Craig was my Program Director. I was most impressed with Craig's knack for diplomacy and social agility in managing conversations and interactions, especially when faced with unusually challenging audiences and situations. He has a gift for brokering a conversation and staying focused on a positive path forward. I would welcome the opportunity to work with Craig again.

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Credentials

  • ACHE Fellow (FACHE)
    American College of Healthcare Executives
  • Certified Healthcare CIO (CHCIO)
    CHIME
  • Certified Information Systems Manager (CISM)
    ISACA
  • Product Management Certification
    Pragmatic Institute (Pragmatic Marketing + TDI)

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • CIO
      • Mar 2023 - Present

      I am thrilled to be helping SALT become the best dental service collective in the country. If you are looking for an amazing partner for your practice, then you have found the one. I am thrilled to be helping SALT become the best dental service collective in the country. If you are looking for an amazing partner for your practice, then you have found the one.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Chief Information Officer
      • Jul 2019 - Mar 2023

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Vice President of Healthcare Information Technology
      • Jun 2016 - Jul 2019

      I was recruited by the COO of this $450M+ anesthesia services company to scale the technology organization and turn it into a growth driver for the business. My focus on technology strategy, software development, enterprise solution integration (platforms, infrastructure, applications, services), and process automation (RPA, BPM) has helped transform the business. I currently lead a rapidly expanding global team (in-house, off-shore) and oversee functions that include IT operations… Show more I was recruited by the COO of this $450M+ anesthesia services company to scale the technology organization and turn it into a growth driver for the business. My focus on technology strategy, software development, enterprise solution integration (platforms, infrastructure, applications, services), and process automation (RPA, BPM) has helped transform the business. I currently lead a rapidly expanding global team (in-house, off-shore) and oversee functions that include IT operations, service delivery, vendor management, application management, analytics, security, data governance, project management, and P&L/budget management. ► Scaled the healthcare IT organization with an enterprise technology stack ► Delivered a robust analytics and hybrid cloud environment that is PCI/HIPAA compliant ► Automated business processes and reporting using RPA and BPM solutions ► Constructed new security and governance programs as the HIPAA Security Officer ► Led a MIPS program that averted a significant liability in 2018 and captured a CMS incentive payout for 2019 Show less I was recruited by the COO of this $450M+ anesthesia services company to scale the technology organization and turn it into a growth driver for the business. My focus on technology strategy, software development, enterprise solution integration (platforms, infrastructure, applications, services), and process automation (RPA, BPM) has helped transform the business. I currently lead a rapidly expanding global team (in-house, off-shore) and oversee functions that include IT operations… Show more I was recruited by the COO of this $450M+ anesthesia services company to scale the technology organization and turn it into a growth driver for the business. My focus on technology strategy, software development, enterprise solution integration (platforms, infrastructure, applications, services), and process automation (RPA, BPM) has helped transform the business. I currently lead a rapidly expanding global team (in-house, off-shore) and oversee functions that include IT operations, service delivery, vendor management, application management, analytics, security, data governance, project management, and P&L/budget management. ► Scaled the healthcare IT organization with an enterprise technology stack ► Delivered a robust analytics and hybrid cloud environment that is PCI/HIPAA compliant ► Automated business processes and reporting using RPA and BPM solutions ► Constructed new security and governance programs as the HIPAA Security Officer ► Led a MIPS program that averted a significant liability in 2018 and captured a CMS incentive payout for 2019 Show less

    • United States
    • Software Development
    • 300 - 400 Employee
    • Program Director, Healthcare
      • Apr 2012 - Jun 2016

      I was brought in as a senior leader of the healthcare software development and delivery program for this financial payment, fraud, and analytics software vendor who was expanding their product line into the healthcare field. My accountabilities included product development, product management, and solution implementations. Within the healthcare business line, I oversaw everything related to the customer, revenue, product, people and processes, including a team of 30+ and a $2.5M… Show more I was brought in as a senior leader of the healthcare software development and delivery program for this financial payment, fraud, and analytics software vendor who was expanding their product line into the healthcare field. My accountabilities included product development, product management, and solution implementations. Within the healthcare business line, I oversaw everything related to the customer, revenue, product, people and processes, including a team of 30+ and a $2.5M budget. ► Revamped the existing MDM/identity product to serve as a patient verification application in the healthcare/medical field ► Developed a Coordination of Care product and led the go-to market initiatives, including the launch event at HIMSS 2016 ► Created the HIPAA compliance and regulatory reporting framework as the HIPAA Privacy Officer Show less I was brought in as a senior leader of the healthcare software development and delivery program for this financial payment, fraud, and analytics software vendor who was expanding their product line into the healthcare field. My accountabilities included product development, product management, and solution implementations. Within the healthcare business line, I oversaw everything related to the customer, revenue, product, people and processes, including a team of 30+ and a $2.5M… Show more I was brought in as a senior leader of the healthcare software development and delivery program for this financial payment, fraud, and analytics software vendor who was expanding their product line into the healthcare field. My accountabilities included product development, product management, and solution implementations. Within the healthcare business line, I oversaw everything related to the customer, revenue, product, people and processes, including a team of 30+ and a $2.5M budget. ► Revamped the existing MDM/identity product to serve as a patient verification application in the healthcare/medical field ► Developed a Coordination of Care product and led the go-to market initiatives, including the launch event at HIMSS 2016 ► Created the HIPAA compliance and regulatory reporting framework as the HIPAA Privacy Officer Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Manager, Advisory Practice (Healthcare Focus)
      • Apr 2011 - Apr 2012

      This Big Four consultancy hired me as a Consulting Manager for the Healthcare Technology Practice. In this capacity, I worked with large hospitals and healthcare payers to shape IT strategy, manage vendor selection, technology acquisition and integration projects to optimize the IT organization, operations model, and technology stack. ► Created a strategy for a federated IT structure that would help position a $2.5B hospital network for centralized patient and medical systems as part of… Show more This Big Four consultancy hired me as a Consulting Manager for the Healthcare Technology Practice. In this capacity, I worked with large hospitals and healthcare payers to shape IT strategy, manage vendor selection, technology acquisition and integration projects to optimize the IT organization, operations model, and technology stack. ► Created a strategy for a federated IT structure that would help position a $2.5B hospital network for centralized patient and medical systems as part of an Epic implementation ► Led the development of a health data exchange to connect a payer-sponsored patient-centered medical home program (PCMH) with 1,000+ physician practices Show less This Big Four consultancy hired me as a Consulting Manager for the Healthcare Technology Practice. In this capacity, I worked with large hospitals and healthcare payers to shape IT strategy, manage vendor selection, technology acquisition and integration projects to optimize the IT organization, operations model, and technology stack. ► Created a strategy for a federated IT structure that would help position a $2.5B hospital network for centralized patient and medical systems as part of… Show more This Big Four consultancy hired me as a Consulting Manager for the Healthcare Technology Practice. In this capacity, I worked with large hospitals and healthcare payers to shape IT strategy, manage vendor selection, technology acquisition and integration projects to optimize the IT organization, operations model, and technology stack. ► Created a strategy for a federated IT structure that would help position a $2.5B hospital network for centralized patient and medical systems as part of an Epic implementation ► Led the development of a health data exchange to connect a payer-sponsored patient-centered medical home program (PCMH) with 1,000+ physician practices Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director | Manager, Technology Strategy, Enterprise Architecture & Applications
      • Jul 2008 - Mar 2011

      I worked for Perot Systems/Dell and was assigned to the Tenet Healthcare account, serving in IT Strategy, Architecture and Technology Manager/Director roles. During this time, I oversaw cross-functional teams of 100+ and managed large-scale project budgets of $500M+ supporting more than 100 Tenet medical facilities. Accountabilities included: ► Technology Strategy ► IT & Business Goal Alignment ► Software Product Development ► Application Management ► Enterprise… Show more I worked for Perot Systems/Dell and was assigned to the Tenet Healthcare account, serving in IT Strategy, Architecture and Technology Manager/Director roles. During this time, I oversaw cross-functional teams of 100+ and managed large-scale project budgets of $500M+ supporting more than 100 Tenet medical facilities. Accountabilities included: ► Technology Strategy ► IT & Business Goal Alignment ► Software Product Development ► Application Management ► Enterprise Infrastructure & Architecture ► Feature Enhancements & Integration ► Project Funding & Prioritization ► Technical Team Training Show less I worked for Perot Systems/Dell and was assigned to the Tenet Healthcare account, serving in IT Strategy, Architecture and Technology Manager/Director roles. During this time, I oversaw cross-functional teams of 100+ and managed large-scale project budgets of $500M+ supporting more than 100 Tenet medical facilities. Accountabilities included: ► Technology Strategy ► IT & Business Goal Alignment ► Software Product Development ► Application Management ► Enterprise… Show more I worked for Perot Systems/Dell and was assigned to the Tenet Healthcare account, serving in IT Strategy, Architecture and Technology Manager/Director roles. During this time, I oversaw cross-functional teams of 100+ and managed large-scale project budgets of $500M+ supporting more than 100 Tenet medical facilities. Accountabilities included: ► Technology Strategy ► IT & Business Goal Alignment ► Software Product Development ► Application Management ► Enterprise Infrastructure & Architecture ► Feature Enhancements & Integration ► Project Funding & Prioritization ► Technical Team Training Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Manager, National Healthcare Technology Practice
      • Jun 2005 - Jul 2008

      Working for Hitachi's National Healthcare Technology Practice, I advised healthcare executives in technology strategy, solution analysis, and vendor selection/management. I conducted business reviews, use cases, and ROI / TCO breakdowns for technology investments. ► Created a 5-year technology strategy for a hospital in the Pacific Northwest the saved more than 30% on core IT system costs ► Directed the RFP and acquisition process for health information systems (HIS), emergency… Show more Working for Hitachi's National Healthcare Technology Practice, I advised healthcare executives in technology strategy, solution analysis, and vendor selection/management. I conducted business reviews, use cases, and ROI / TCO breakdowns for technology investments. ► Created a 5-year technology strategy for a hospital in the Pacific Northwest the saved more than 30% on core IT system costs ► Directed the RFP and acquisition process for health information systems (HIS), emergency department systems, and medical imaging systems (PACS) Show less Working for Hitachi's National Healthcare Technology Practice, I advised healthcare executives in technology strategy, solution analysis, and vendor selection/management. I conducted business reviews, use cases, and ROI / TCO breakdowns for technology investments. ► Created a 5-year technology strategy for a hospital in the Pacific Northwest the saved more than 30% on core IT system costs ► Directed the RFP and acquisition process for health information systems (HIS), emergency… Show more Working for Hitachi's National Healthcare Technology Practice, I advised healthcare executives in technology strategy, solution analysis, and vendor selection/management. I conducted business reviews, use cases, and ROI / TCO breakdowns for technology investments. ► Created a 5-year technology strategy for a hospital in the Pacific Northwest the saved more than 30% on core IT system costs ► Directed the RFP and acquisition process for health information systems (HIS), emergency department systems, and medical imaging systems (PACS) Show less

  • RHD Memorial Medical Center
    • Dallas/Fort Worth Area
    • Director, Information Systems
      • Feb 2003 - Jun 2005

      I was recruited into a technology leadership role for this hospital with 100+ beds. My role included oversight of IT service delivery, strategy, and support for all EMR, revenue cycle and specialty healthcare IT systems. ► Increased customer satisfaction 20% while improving productivity by 15% ► Oversaw the selection and upgrade of the hospital surgery systems ► Improved the patient identification process, reducing duplicate medical records by more than 50% I was recruited into a technology leadership role for this hospital with 100+ beds. My role included oversight of IT service delivery, strategy, and support for all EMR, revenue cycle and specialty healthcare IT systems. ► Increased customer satisfaction 20% while improving productivity by 15% ► Oversaw the selection and upgrade of the hospital surgery systems ► Improved the patient identification process, reducing duplicate medical records by more than 50%

  • ATEC Hospital
    • Dallas/Fort Worth Area
    • CIO
      • Jun 2001 - Nov 2002

      I was recruited as the CIO for this start-up hospital with 125 beds. My role included shaping the technology strategy and managing all areas of IT systems and operations, data center, governance, compliance, and disaster recovery. I was recruited as the CIO for this start-up hospital with 125 beds. My role included shaping the technology strategy and managing all areas of IT systems and operations, data center, governance, compliance, and disaster recovery.

Education

  • Southern Methodist University - Cox School of Business
    Master of Business Administration - MBA, Business
    1998 - 2001
  • University of Arkansas
    Master of Science - MS, Computer Engineering
    1993 - 1994
  • University of Arkansas
    Bachelor of Science - BS, Computer Engineering

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