Craig Watkins

Account Executive/Principal Solutions Architect at Computer Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
San Antonio, Texas, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Craig Bourquin

Craig is an excellent person that is great at what he does. He has vast knowledge and always exceeds expectations. I know that if I have something that needs to get done I can call Craig and he will find a solution for me. I have enjoyed working with Craig and hope to continue to utilize his expertise in the future.

Art Trout

Craig assisted us in our implementation of a SIP trunking PBX. His in depth knowledge of the technology and his desire to work with us as a client simply made the deployment a very quick and smooth operation. Craig has the unique ability to explain and convey information to others and facilitate the whole process making it all come together. I would recommend Craig to others and I would use him again. Art Trout.

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Experience

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Account Executive/Principal Solutions Architect
      • Aug 2009 - Present

      I have been blessed over the last 7 years to work at Computer Solutions. I have successfully contributed in multiple technical, management and sales roles to include: Manager of Network Engineering Director of Service Operations Principal Solutions Architect Account Executive - Sales I have been blessed over the last 7 years to work at Computer Solutions. I have successfully contributed in multiple technical, management and sales roles to include: Manager of Network Engineering Director of Service Operations Principal Solutions Architect Account Executive - Sales

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Assistant Director, Network Engineering
      • Aug 2004 - Aug 2009

      Responsible for network and operations management of nationwide telecommunications, collocation and VoIP service provider network. Duties included overall TDM and VoIP product and network engineering management. Led a team of engineers and systems administrators with responsibilities in telecommunications, VoIP, IP routing and switching, optical networking, network security, UNIX and Windows systems administration, data center facilities and network management systems. My teams designed… Show more Responsible for network and operations management of nationwide telecommunications, collocation and VoIP service provider network. Duties included overall TDM and VoIP product and network engineering management. Led a team of engineers and systems administrators with responsibilities in telecommunications, VoIP, IP routing and switching, optical networking, network security, UNIX and Windows systems administration, data center facilities and network management systems. My teams designed, configured and supported eight data centers throughout the United States and four points-of-presence (POPs), which processed over one billion Busy Call Hour Attempts (BCHA) of VoIP and traditional voice traffic per month. In my time managing Pac-West Telecom’s network engineering team, we designed and deployed the following products: Managed Modem, SIP Peering, SIP Trunking, E911 Selective Router Transport services for VoIP service providers and Intelligent Foreign Exchange (IFEX) for call centers and calling card providers. Show less Responsible for network and operations management of nationwide telecommunications, collocation and VoIP service provider network. Duties included overall TDM and VoIP product and network engineering management. Led a team of engineers and systems administrators with responsibilities in telecommunications, VoIP, IP routing and switching, optical networking, network security, UNIX and Windows systems administration, data center facilities and network management systems. My teams designed… Show more Responsible for network and operations management of nationwide telecommunications, collocation and VoIP service provider network. Duties included overall TDM and VoIP product and network engineering management. Led a team of engineers and systems administrators with responsibilities in telecommunications, VoIP, IP routing and switching, optical networking, network security, UNIX and Windows systems administration, data center facilities and network management systems. My teams designed, configured and supported eight data centers throughout the United States and four points-of-presence (POPs), which processed over one billion Busy Call Hour Attempts (BCHA) of VoIP and traditional voice traffic per month. In my time managing Pac-West Telecom’s network engineering team, we designed and deployed the following products: Managed Modem, SIP Peering, SIP Trunking, E911 Selective Router Transport services for VoIP service providers and Intelligent Foreign Exchange (IFEX) for call centers and calling card providers. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Lead Network Engineer, Network Operations
      • Jun 2001 - Aug 2004

      Acting lead of network and data center operations of an application service provider network consisting of Cisco Systems, F5 Networks, Sun Microsystems and HP servers, EMC and Network Appliance storage. Led, managed, and oversaw a team of three network engineers responsible for the operations engineering support of ten multi-year state and federal agency contracts. Acting lead of network and data center operations of an application service provider network consisting of Cisco Systems, F5 Networks, Sun Microsystems and HP servers, EMC and Network Appliance storage. Led, managed, and oversaw a team of three network engineers responsible for the operations engineering support of ten multi-year state and federal agency contracts.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Network Engineer
      • Jan 2000 - Jun 2001

      Acted as lead engineer of Inflow’s Sacramento, California data center. Designed, maintained and supported continuous, secure and high-performance operations of the Internet hosting and collocation data center. Secondary responsibilities also included both pre and post-sales professional services to clients in support of various technologies including Cisco infrastructure, network security, content networking and telecommunications. Technical lead for the engineering and network operations staff. Acted as lead engineer of Inflow’s Sacramento, California data center. Designed, maintained and supported continuous, secure and high-performance operations of the Internet hosting and collocation data center. Secondary responsibilities also included both pre and post-sales professional services to clients in support of various technologies including Cisco infrastructure, network security, content networking and telecommunications. Technical lead for the engineering and network operations staff.

    • Information Technology & Services
    • 1 - 100 Employee
    • Network Systems Engineer
      • Jan 1999 - Jan 2000

      Professional services engineer in the Global Field Implementations Team. Responsibilities included service delivery of information technology projects in a global managed and professional services environment. Performed staff augmentation services for clients on an outsourced basis. Was responsible for project management services and overall service delivery on assigned engagements. Services were focused on two technology practices: Cisco Systems Infrastructure / Network Security and Network… Show more Professional services engineer in the Global Field Implementations Team. Responsibilities included service delivery of information technology projects in a global managed and professional services environment. Performed staff augmentation services for clients on an outsourced basis. Was responsible for project management services and overall service delivery on assigned engagements. Services were focused on two technology practices: Cisco Systems Infrastructure / Network Security and Network Management design and implementation. Show less Professional services engineer in the Global Field Implementations Team. Responsibilities included service delivery of information technology projects in a global managed and professional services environment. Performed staff augmentation services for clients on an outsourced basis. Was responsible for project management services and overall service delivery on assigned engagements. Services were focused on two technology practices: Cisco Systems Infrastructure / Network Security and Network… Show more Professional services engineer in the Global Field Implementations Team. Responsibilities included service delivery of information technology projects in a global managed and professional services environment. Performed staff augmentation services for clients on an outsourced basis. Was responsible for project management services and overall service delivery on assigned engagements. Services were focused on two technology practices: Cisco Systems Infrastructure / Network Security and Network Management design and implementation. Show less

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Communications Computer Systems Controller
      • Apr 1996 - Jan 1999

      Operated, monitored, secured, and controlled the physical, data link, network, and transport layers of squadron and tactical Communications-Computer Systems (C-CS) encompassing local and wide area networks, end-to-end telecommunications and circuit switching systems, long-haul transmission, and the global information grid. Performed, coordinated, and supervised their design, configuration, operation, restoration, and improvements. Analyzed their capabilities and performance, identified… Show more Operated, monitored, secured, and controlled the physical, data link, network, and transport layers of squadron and tactical Communications-Computer Systems (C-CS) encompassing local and wide area networks, end-to-end telecommunications and circuit switching systems, long-haul transmission, and the global information grid. Performed, coordinated, and supervised their design, configuration, operation, restoration, and improvements. Analyzed their capabilities and performance, identified problems, and took corrective actions. Operated cryptographic equipment, fabricated cable assemblies and performed C-CS control facility quality assurance evaluation. Show less Operated, monitored, secured, and controlled the physical, data link, network, and transport layers of squadron and tactical Communications-Computer Systems (C-CS) encompassing local and wide area networks, end-to-end telecommunications and circuit switching systems, long-haul transmission, and the global information grid. Performed, coordinated, and supervised their design, configuration, operation, restoration, and improvements. Analyzed their capabilities and performance, identified… Show more Operated, monitored, secured, and controlled the physical, data link, network, and transport layers of squadron and tactical Communications-Computer Systems (C-CS) encompassing local and wide area networks, end-to-end telecommunications and circuit switching systems, long-haul transmission, and the global information grid. Performed, coordinated, and supervised their design, configuration, operation, restoration, and improvements. Analyzed their capabilities and performance, identified problems, and took corrective actions. Operated cryptographic equipment, fabricated cable assemblies and performed C-CS control facility quality assurance evaluation. Show less

Education

  • California National University
    Bachelors, Business Administration
    2006 -

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