Craig Warner
Product Manager - Incident Response in Product at Semperis- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Agile Product Owner Role: Foundations
LinkedInJun, 2022- Nov, 2024 -
Microsoft Azure: Active Directory
LinkedInJun, 2022- Nov, 2024 -
Product Management: Building a Product Strategy
LinkedInJun, 2022- Nov, 2024 -
Technical Product Management
LinkedInJun, 2022- Nov, 2024 -
Agile Development and Scrum Fundamentals
edXMay, 2022- Nov, 2024 -
Building a Product from Scratch
LinkedInMay, 2022- Nov, 2024 -
Jira: Basic Administration
LinkedInMay, 2022- Nov, 2024 -
Leading Productive Meetings
LinkedInMay, 2022- Nov, 2024 -
Learning Jira Software
LinkedInMay, 2022- Nov, 2024 -
Personal Productivity for Product Managers
LinkedInMay, 2022- Nov, 2024 -
Specialist - Technology Architect, Data Protection Version 1.0
Dell EMCNov, 2018- Nov, 2024 -
Associate - Information Storage and Management Version 3.0
Dell EMCSep, 2017- Nov, 2024
Experience
-
Semperis
-
United States
-
Computer and Network Security
-
300 - 400 Employee
-
Product Manager - Incident Response in Product
-
Jun 2022 - Present
⦁ Roadmapped and forecasted new incident response tools and products ⦁ Established a brand-new product team and its agile practices within the first six months of employment ⦁ Interviewed industry experts to gather feedback on the products and mission ⦁ Conducted market and user research to tailor new tools and products towards the ever-growing needs of real-world incident responders ⦁ Maintained and prioritized product backlogs using Azure DevOps ⦁ Managed resources to achieve established business goals ⦁ Participated in brand establishment and growth efforts Show less
-
-
-
Dell EMC
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Senior Analyst, Technical Program Management
-
Nov 2019 - May 2022
• Lead the serviceability efforts for new data protection products• Interlocked with cross-functional teams to gather feedback and enhancement requests for new and existing data protection products• Maintained Jira to organize and rank enhancement requests• Drove enhancements to customer and services experience through collaboration with the Services Program Management, Product Management, and Engineering teams• Continued to perform the responsibilities of my previous position
-
-
Analyst, Technical Program Management
-
Sep 2017 - Nov 2019
• Quickly learned new technologies in the data protection and storage spaces as they were developed and released by the Product Engineering teams.• Researched and suggested improvements as the technologies were developed.• Performed customer and services maintenance testing.• Installed and maintained lab equipment and hardware used for testing.• Drove enhancements to customers and services experience through collaboration with the Services Program Management and Development Engineering team.• Worked with the Services teams to optimize operational excellence in the maintenance procedures.• Reviewed and edited documentation for maintenance and upgrade procedures.• Maintained product documentation using the XML-based, proprietary SolVe tool• Effectively communicated through documentation, data analysis, and presentations of my findings to stakeholders and product design influences. Show less
-
-
-
AvantCourse
-
United States
-
Motor Vehicle Manufacturing
-
Software Engineer
-
Oct 2016 - Jul 2017
• Built and deployed software applications and used GitHub for version control • Contributed to and suggested improvements for software architecture and new technologies. • Participated in the design and development of new products. • Wrote scripts to analyze medical and weather data. • Managed web-based applications using Amazon Elastic Beanstalk, EC2, S3, and Route 53. • Integrated Amazon S3 into web applications. • Documented new programs and changes to existing systems. • Implemented changes, modifications, and corrections for application functions. • Continuously communicated with a team of engineers to explain developmental progress. Show less
-
-
-
KORSCH America, Inc.
-
United States
-
Machinery Manufacturing
-
1 - 100 Employee
-
Technician in Training Co-Op
-
Jan 2015 - Dec 2015
• Cleaned and maintained tablet presses that were being assembled onsite. • Helped the technicians assemble tablet presses. • Created and maintained an inventory of electrical parts inside every tablet press sold. • Researched and ordered new electrical and mechanical parts and tools • Configured computers to properly run the tablet presses and documented this process. • Created and revised tablet press documentation for customers. • Cleaned and maintained tablet presses that were being assembled onsite. • Helped the technicians assemble tablet presses. • Created and maintained an inventory of electrical parts inside every tablet press sold. • Researched and ordered new electrical and mechanical parts and tools • Configured computers to properly run the tablet presses and documented this process. • Created and revised tablet press documentation for customers.
-
-
-
Dell EMC
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Global Services Intern
-
May 2014 - Aug 2014
• Ran weekly reports using Microsoft Excel • Created and presented PowerPoint presentations • Managed multiple databases • Worked with users and employees from various countries. • Ran weekly reports using Microsoft Excel • Created and presented PowerPoint presentations • Managed multiple databases • Worked with users and employees from various countries.
-
-
Education
-
2012 - 2016
Wentworth Institute of Technology
Computer Engineering Technology
Community
