Experience

Ashley Institute of Training RTO 20749

• Australia
• Education Management
• 1 - 100 Employee

• Business Development Manager

  • Jun 2023 - Present



Plenty Training (RTO #32371)

• Australia
• Education Management
• 1 - 100 Employee

• Course Advisor

  • Jul 2018 - Present

  Plenty Training specialises in Certificate IV in Training & Assessment and dual Diplomas in Vocational Education & Training and Training Design & Development. We also offer RPL in a number of qualifications including Project Management, Work Health & Safety, and Leadership & Management. Plenty Training specialises in Certificate IV in Training & Assessment and dual Diplomas in Vocational Education & Training and Training Design & Development. We also offer RPL in a number of qualifications including Project Management, Work Health & Safety, and Leadership & Management.



Visual Marketing Australia®

• Australia
• Advertising Services
• 1 - 100 Employee

• Business Development Manager - Digital Marketing

  • May 2016 - Jul 2018

  Visual Marketing Australia is a digital marketing agency specialising in strategic solutions for small to medium enterprise with an emphasis on generating leads and higher conversions through web development, search engine optimisation and pay per click campaigns. All projects are performance managed by close collaboration with the client from needs analysis, execution, analytics with regular reporting to ensure success Visual Marketing Australia is a digital marketing agency specialising in strategic solutions for small to medium enterprise with an emphasis on generating leads and higher conversions through web development, search engine optimisation and pay per click campaigns. All projects are performance managed by close collaboration with the client from needs analysis, execution, analytics with regular reporting to ensure success



SAMSUNG ELECTRONICS AUSTRALIA PTY LTD

• Brisbane, Australia

• Territory Specialist

  • Jul 2014 - Mar 2016

  In this role I was responsible for a nominated sales territory, where I would initiate and drive prospective sales opportunities as well as manage current customer relationships across multiple retailers across Brisbane and the Gold Coast adhering to excellent time management and delivering results by achieving sales KPIs and exceed targets on a regular basis. I launched new Samsung products and services into the Queensland market implementing promotional programs and was responsible for employee training including inductions and product training to ensure all employees had the appropriate knowledge and to improve brand awareness and sales engagement. Furthermore, I would undertake sales and business planning to ensure identification and management of pipeline activities and collect, analyse and report sales data to monitor achievement of targets on a monthly basis. Show less



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Dealer Support Manager

  • Jun 2010 - Jul 2014

  As a Dealer Support Manager I was accountable for the management of various stores within QLD ensuring all sites were operating successfully by checking ranging, pricing and were compliant whilst building new strategic partnerships and maintaining existing business with branch managers and store owners. I developed marketing strategies to guide and monitor performance of brands and promotional strategies, whilst identifying risks, feedback and opportunities to customers to ensure the success of short and long term sales and marketing goals to individual customers to drive sales and opportunities for specific product lines as per local market trends. I also was responsible for informing customers of supply and price trends. I created orders on their behalf based on stock sell out and would notify them on delivery time frames within established limits and also set up any in store merchandising and promotions across stores. Show less



Harvey Norman

• Australia
• Retail
• 700 & Above Employee

• Salesperson/Hardware Specialist

  • 2003 - Jun 2010

  Harvey Norman is a large Australian-based retailer of electrical, computer, furniture, entertainment and bedding goods. It is a franchise and the main brand is owned by Harvey Norman Holdings Limited. There are more than 230 Harvey Norman stores in Australia, New Zealand, Slovenia, Ireland, Northern Ireland, Malaysia, Croatia and Singapore altogether. In this role, I was the first point of contact for customers and would provide them with an in-depth knowledge of products, answer any queries they may have on computer stock and meet and exceed customer service expectations. I also performed a range of administrative functions to support Harvey Norman operations which included maintaining customer information, generating reports as required by the Service and Sales Teams and kept accurate records of customer transactions, comments and complaints. Show less



AAPT

• Australia
• Telecommunications
• 200 - 300 Employee

• Sales/Account Management

  • 1999 - 2003

  Mobile phone Solutions for B2B and B2C Mobile phone Solutions for B2B and B2C



Logan City Council

• Australia
• Government Administration
• 700 & Above Employee

• Computer Operations/ PC Support

  • 1996 - 1999



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Computer Operator

  • 1993 - 1996