Experience

Motocom Ltd
• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee
• Social Media Specialist

  • Mar 2022 - Present


Coventry University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Social Media Assistant

  • Aug 2020 - Mar 2022

  Working on the central social media accounts for Coventry University to drive engagement and attract students to join the University. Creating content, assisting with prospect and student requests and working with various internal stakeholders to ensure a coherent social approach. Working on the central social media accounts for Coventry University to drive engagement and attract students to join the University. Creating content, assisting with prospect and student requests and working with various internal stakeholders to ensure a coherent social approach.



Triumph Motorcycles Limited

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• CMT Marketing Graduate (PR)

  • Jul 2018 - Aug 2020

  Working as part of the central marketing team and in particular with all elements of Global PR: organising events, creating bespoke motorcycles, liaising with the press, making PR Moments in time and being a key figure in our 2019 Moto2™ marketing activities. These Moto2™ activities include managing a diverse range of facets: Social Media, International market engagement, internal and external Stakeholder Management and overall central planning of Moto2™ activations. Other key tasks include one-off time specific projects, company-wide travel organisation and assisting in the management of our press bike fleet ensuring that the brand image remains strong and new loans enhance the brand's reputation. Show less



Laser Tools Racing

• Front of House Executive

  • Apr 2018 - Oct 2018

  The main role is meeting the needs of corporate guests; ensuring that they understand the running of the day and shepherding them on grid walks to make sure that they are safe and have the best possible experience. Working as part of a team to create the best customer experience and keep all guests safe and informed as the day progresses. The main role is meeting the needs of corporate guests; ensuring that they understand the running of the day and shepherding them on grid walks to make sure that they are safe and have the best possible experience. Working as part of a team to create the best customer experience and keep all guests safe and informed as the day progresses.



Wolseley

• United Kingdom
• Business Consulting and Services

• Commercial Operations Graduate

  • Sep 2017 - Mar 2018

  Worked on the Wolseley Graduate Scheme within the Infrastructure business. I spent my first month within a branch learning about how they are run and what customers within the industry are looking for. I learned from the ground up how a successful branch operates, spending time out with the Drivers, in the Warehouse and then in the office learning about tender processes, customer relations and the overall sales process. During the rest of my time, I worked within the central commercial operations team in Infrastructure, working on a range of different projects, honing my commercial and operations skills. My first project involved supplier analysis and consolidation of supply. These findings were rolled out across all 38 branches in the UK. Early results have demonstrated real cost savings for the business, in the region of £10,000 this calendar year. In my last project, I spearheaded a Data Collection exercise creating my own tracking methods and targets. This project had a very tight turnaround and involved liaising with various parties internally and also externally. This was a fast-paced project with ever-changing parameters, and it was my responsibility to prioritise correctly in order to keep all parties happy and to meet the overall objectives. Show less



Airth Castle Hotel and Spa

• Conference and Banqueting Team Leader

  • May 2012 - Jan 2017

  During my time at Airth I worked and ran a range of events: Weddings, Private Dinners and Party Nights.As a team leader I used my experience to teach new staff the levels of quality that are expected and ensuring that they are able to build their confidence with customers. When working on a porter shift I was the first on call for any guest problems or maintenance issues within the whole hotel of 125 rooms and 9 function rooms. Night Porter when I was the only point of contact for the hotel besides the Night Manager, any issues must be dealt with by us thus is a highly responsible position, keeping the hotel guests safe through the night. Many events are for VIPs and the pressure at these events is intense and work needs to be of a very high standard and any problems dealt with quickly and in a professional manner. Show less



University of Strathclyde Alumni Fund Caller

• Phone Operator

  • Feb 2012 - Mar 2012

  The calling of former Strathclyde Graduates inquiring what they went on to do after university and then enticing them to donate to the Alumni Fund. Through training my negotiation skills improved exponentially and I was really able to get people who were unsure to then donate. I feel that over the phone I now have the skills to be able to convince prospects to buy. Towards the end of the campaign due to my performance I was asked to coach other callers in how I was able to get donations and as a group of callers we met the overall target that was set. I helped the campaign to reach the target of £200,000 and had a personal total of £6,000. Each shift that I was in there was a set target per person to get for instance 2 donations. The majority of the time I met or even exceeded these targets, I was successful enough to win the prize for best caller, out of the forty callers employed. Show less