Craig Stiles
Customer Support Specialist at Gleason Technology- Claim this Profile
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Bio
Credentials
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SILA
SILAMar, 2013- Oct, 2024
Experience
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RiskLimiter by Gleason Technology
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United States
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Software Development
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1 - 100 Employee
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Customer Support Specialist
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Feb 2018 - Present
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Health Net
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United States
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Insurance
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700 & Above Employee
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CSR
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Nov 2017 - Feb 2018
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Milliken Millwork, inc
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United States
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Wholesale Building Materials
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1 - 100 Employee
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CSR
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Mar 2017 - Mar 2017
CSR - taking orders by phone fax or e-mail. providing quotes and pricing for retail outlets.
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MetLife
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United States
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Insurance
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700 & Above Employee
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Licensing Specialist
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Nov 2004 - Jan 2017
Licensing Specialist 2The job duties for this position include providing internal customer service focused on licensing insurance agents and brokers, FINRA registrations, and working with state insurance departments to correct licensing issues. I have built relationships with several MetLife departments to help improve customer service and licensing services. I create game and audit processes and checklists for newly acquired work. I am proficient in MS Word, Excel, e-mail (Lotus Notes, Outlook), I have extensive knowledge of State licensing requirements and procedures. I have completed several college level insurance based training courses through MetLife. I was heavily involved with creating training programs for new and veteran associates.
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Education
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Cambria County Area Community College
Computer Science -
Greater Johnstown Career and Technology Center
High School, Carpentry/Carpenter