Experience

Phorest Salon Software

• Ireland
• Software Development
• 200 - 300 Employee

• Phorest Business Advisor

  • Oct 2021 - Present

• Onboarding Specialist

  • Oct 2017 - Oct 2021

  Dublin, Leinster, Ireland



Brown Thomas Online

• Customer Service and Order Processing

  • Jun 2015 - Oct 2021



Woodies D.I.Y

• Supervisor

  • May 2007 - Mar 2014

  Presiding over the smooth and efficient coordination of customer orders, collections and deliveries on a daily basis. Overseeing the meticulous processing of customer repairs, whilst ensuring all stock is maintained and processed into the system. Troubleshooting a wide range of customer queries and problems, employing outstanding communication and interpersonal skills to support the effort. Running the shop floor in the absence of the manager, ensuring it runs as normal and all sales targets… Show more Presiding over the smooth and efficient coordination of customer orders, collections and deliveries on a daily basis. Overseeing the meticulous processing of customer repairs, whilst ensuring all stock is maintained and processed into the system. Troubleshooting a wide range of customer queries and problems, employing outstanding communication and interpersonal skills to support the effort. Running the shop floor in the absence of the manager, ensuring it runs as normal and all sales targets are achieved on a weekly basis. Providing vital support to other branches regarding stocktakes, as well as overseeing the delivery of stock to the warehouse. Performing a host of duties on a regular basis, from setting up tasks for staff members to designing and implementing promotional areas and signage on a monthly basis

• Supervisor

  • 2007 - 2014

  Presiding over the smooth and efficient coordination of customer orders, collections and deliveries on a daily basis. Overseeing the meticulous processing of customer repairs, whilst ensuring all stock is maintained and processed into the system. Troubleshooting a wide range of customer queries and problems, employing outstanding communication and interpersonal skills to support the effort. Running the shop floor in the absence of the manager, ensuring it runs as normal and all sales targets… Show more Presiding over the smooth and efficient coordination of customer orders, collections and deliveries on a daily basis. Overseeing the meticulous processing of customer repairs, whilst ensuring all stock is maintained and processed into the system. Troubleshooting a wide range of customer queries and problems, employing outstanding communication and interpersonal skills to support the effort. Running the shop floor in the absence of the manager, ensuring it runs as normal and all sales targets are achieved on a weekly basis. Providing vital support to other branches regarding stocktakes, as well as overseeing the delivery of stock to the warehouse. Performing a host of duties on a regular basis, from setting up tasks for staff members to designing and implementing promotional areas and signage on a monthly basis