Experience

Anthem

• United States
• Insurance
• 700 & Above Employee

• Business Consultant

  • Jun 2015 - Present



Best Buy

• Retail
• 700 & Above Employee

• Data Analyst

  • Oct 2014 - May 2015



Mayo Clinic

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Marketing Analyst

  • Dec 2013 - Sep 2014

  Market AnalystCRM SpecialistGoogle AnalyticsGoogle AdWordsMicrosoft BI SuiteSiteCatalyst



Thomson Reuters

• Canada
• Software Development
• 700 & Above Employee

• Senior Analyst

  • Mar 2004 - Nov 2013

  •Identified resource boundaries and determined opportunities to automate processes and functions resulting in creation of automated reports and data warehouses increasing efficiencies by 25%.•Developed and presented financial and resource planning reports using BI optimization software such as Business Objects, Excel, and Omniture resulting in a better understanding of segment goals attainment•Drafted monthly operational, transactional, and behavioral reports/ dashboards utilizing MS Office products, SAP reporting tools, and Web analytic tools resulting in better communication between field resources and home office•Conducted activity-based analysis of business processes and made recommendations based on the findings for website improvement and client interactions•Managed and continuously enhanced an internally developed CRM system for segment •Worked with clients to define and develop business cases for new processes and resources•Wrote analysis requirements documents for future program and promotion development



Northwestern University of St. Paul

• Adjunct Professor

  • Mar 2002 - May 2013

  • Instructed in Marketing courses for both traditional and degree completion students such as marketing Principles, Sales/Sales Management, International Marketing, Marketing Management, and Consumer Behavior/Research• Duties include developing curriculum, preparing lesson plans and creating fact patterns for assignments. Providing in-depth training in marketing and presentation skills. Written exercises included research outlines, marketing plan component development, and marketing plans. Curriculum also includes oral presentations and feedback.



Eaton Corporation - Hydraulics Division

• Pricing Analyst II

  • Oct 1989 - Aug 1999

  • Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes used during implementation of Oracle in Y2K transition• Led cross-functional teams to analyze, understand, and implement the operational impacts and opportunities of successful ISO 9002 certification changes.• Conducted activity-based analysis of business processes and made recommendations based on the findings resulting in a 10% improvement in order expediting and accuracy in shipment times• Drafted monthly financial reconciliations and forecasts resulting in a 95% accurate forecast of material needs within a six month window for a JIT manufacturing operation• Drafted financial and resource planning reports using optimization software such as DBIII and Cognos.