System Administrator

• Jan 2022 - Present

Systems Administrator

• Jun 2015 - Jan 2022

Duties - Implementation and administration of Windows Server 2012, Windows Server 2016 Server and Associated Products - Implementation and administration of Hyper-V Hosts and Virtual Servers - Support, maintenance and administration Windows Active Directory - Support, maintenance and administration Microsoft Exchange 2010, 2016 and Exchange Online environments - Support, maintenance and administration of internal and external network and its associated equipment - Support, maintenance and administration of Microsoft System Centre Configuration Manager - Liaise with management and users regarding system and program errors and problems - Formulation and administration of effective backup systems, maintenance and disaster recovery plans - Ensure that maximum network, systems and application uptime is maintained - Ensure documentation relating to the network and applications are kept up to date and available for recovery - Project Manager / Technical Lead as required - Out of business hours support when required ACHIEVEMENTS - Upgrade of DPM Backup environment, reducing the backup window by 36 hours - Implementation of Microsoft System Centre Virtual Machine Manager - Implementation of Microsoft System Centre Configuration Manager - Creation of standardise company wide desktop environment for the use with SCCM - Implementation of Microsoft Always On VPN Solution - Implementation of Microsoft Directory File Services (DFS) - Exchange 2010 to Exchange 2016 High Availability configuration migration - Migration of telephone system from Telstra TIPT to Ring Central - Migration of IT systems and Users from Company Merger - Company wide rollout and upgrade from Windows 7 & 8 to Windows 10 Show less

Systems Officer

• Jul 2013 - Jun 2015

DUTIES - Implementation and administration of Windows Server 2012, Windows Server 2008 Server and Associated Products - Implementation and administration of VMware Hosts and Virtual Servers - Retirement of Windows Server 2003 and Windows Server 2000 - Support, maintenance and administration Windows Active Directory - Support, maintenance and administration Microsoft Exchange environments - Liaise and work with State and Local Health Departments and Staff - Ensure that maximum systems and application uptime is maintained - Ensure documentation relating to the system and applications are kept up to date and available for recovery - Liaise with users regarding system and program errors and problems - Provide day-to-day support to local and across the state to users of Computer hardware and software - Installation of new hardware, software and upgrades as required - Maintain a helpdesk database, by priority, and ensure all uses are kept informed of issues and completion dates - Maintain a Change Management database of all system changes and upgrades - Project Manager / Technical Lead as required - Out of business hours support when required Show less

Systems Administrator

• Nov 2005 - Jun 2013

DUTIES - Implementation and administration of Windows 2008, Windows 2003 and Windows 2000 Server Associated Products - Administration of Microsoft Exchange 5.5, 2000, 2003 and 2007 Servers. - Administration of Microsoft Operations Manager 2000 - Support and maintain Microsoft Windows XP and Microsoft Office applications - Formulation and administration of effective backup systems, maintenance and disaster recovery plans - Liaise and work with Global and Local Departments and Staff - Liaise and work with Alcon Global IT, to maintain systems within Global Company Policy - Support and maintain network and its associated equipment - Ensure that maximum network, systems and application uptime is maintained - Ensure documentation relating to the network and applications are kept up to date and available for recovery - Liaise with users regarding system and program errors and problems - Provide day-to-day support to local and interstate users of Computer hardware and software - Installation of new hardware, software and upgrades as required - Maintain a helpdesk database, by priority, and ensure all uses are kept informed of issues and completion dates - Project Manager / Technical Lead as required - Out of business hours support when required ACHIEVEMENTS - Upgrade of TSM Backup environment, reducing the backup window by 10 hours - Implementation of Microsoft Windows System Update Service (WSUS) - Project Manager and Technical Lead of Reconfiguration and Rewiring of Data Centre - Project Manager and Technical Lead of Cisco 4.3 VoIP implementation - Upgrade of Disaster Recovery Environment from a “Bare Metal Recovery” to a complete “Hot Site” - Project Manager and Technical Lead of EMC SAN implementation - Technical Lead of Cibia Vision relocation and integration to Alcon - Project Manager and Technical Lead of Cisco 8.5 VoIP implementation Show less

Network Administrator

• Jun 2004 - Sep 2005

DUTIES - Administration of Windows 2003, Windows 2000 and AS/400 Server Products - Support and maintain Microsoft Windows 98/2000/XP and Microsoft Office applications - Support and maintain BPCS environment - Formulation and administration of effective backup systems, maintenance and disaster recovery plans - Support and maintain network and its associated equipment - Ensure that maximum network, systems and application uptime is maintained - Ensure documentation relating to the network and applications are kept up to date and available for recovery - Liaise with users regarding system and program errors and problems - Provide day-to-day support to local and interstate users of computer hardware and software - Installation of new hardware, software and upgrades as required - Maintain a helpdesk database, by priority, and ensure all uses are kept informed of issues and completion dates - Out of business hours support when required ACHIEVEMENTS - Implementation and Maintenance of Microsoft Internet Security and Acceleration (ISA) Server 2004 - Setup and maintenance of a internet based VPN solution - Implementation of Microsoft System Update service (SUS) - Implementation of Microsoft Windows System Update Service (WSUS) - Implementation of McAfee ePolicy Orchestrator (EPO) Show less

Windows Citrix Systems Administrator and Support Centre Engineer

• Aug 2003 - Jun 2004

Duties- Administration of users, security, file system, email and internet environment.- Implementation, administration and support of Citrix Metaframe XP & 1.8 environments- Administration of Microsoft Exchange 5.5 and 2000 Servers.- Administration and deployment of Microsoft System Management Server (SMS) 2.0 Servers.- Installation of windows 2000 and XP Workstations for the business- Installation and Configuration of Software onto New systems- Maintain and support of desktop environment- Liaison with business units, Infrastructure teams other IT staff and external Service Providers. - Maintain operations standards and guidelines.- Maintain documentation. Show less

Windows/Citrix Administrator

• Sep 2000 - Aug 2003

DUTIES- Monitor and maintain network hardware and software and resolve problems as they arise.- Implementation, administration and support of Citrix Metaframe XP & 1.8 environments- Maintain and monitor backups, monitor production systems, - Administration of users, security, file system, email and internet environment. - Administration of Microsoft Exchange 5.5 and 2000 Servers.- Administration and deployment of Microsoft System Management Server (SMS) 2.0 Servers.- Liaison with business units, Infrastructure teams other IT staff and external Service Providers. - Maintain operations standards and guidelines.- Maintain documentation.- Other duties have included overnight support of the UK and Ecommerce Web environment- Rollout and configuration of new floors for the businessACHIEVEMENTS- Implementation, installation, configuration and support of the Citrix Metaframe- Implementation, installation, configuration and support of CommVault Galaxy enterprise backup environment for over 90 servers in Sydney and interstate offices.- Installation of Microsoft Internet Security and Acceleration (ISA) Server 2000- Implementation, installation, configuration and support of Microsoft System Management Server (SMS) 2.0 Servers.- Upgrade and installation of Windows NT into a Windows 2000 network environment.- Upgrade of the S.W.I.F.T. environment from v4.0 to 4.1- Implementation, installation, configuration and support of the Citrix Metaframe Server farm environment for local and remotely connected users. Show less

Desktop and Network Support

• Mar 1999 - Sep 2000

DUTIES- Installation of 95 & NT Workstations for the business- Installation and Configuration of Software onto New systems- Maintain and support of desktop environment- Liaison with business units, Infrastructure teams other IT staff and external Service Providers. - Maintain operations standards and guidelines.- Maintain documentation.- Redeploy of existing systems- Reconfiguration of redeployed systemsACHIEVEMENTS- Implementation on completion various projects including implementation of DHCP.- Installation, configuration of Symantec Ghost Multicast server for rapid deployment of new desktops. Show less

Rollout team Leader

• Mar 1999 - Mar 1999

DUTIES- Installation of NT Workstations- Installation of Software onto New systems- Redeploy of existing systems- Reconfiguration of redeployed systems

Rollout Support

• Feb 1999 - Feb 1999

DUTIES- Installation of NT Workstations- Installation of Software onto New systems- Redeploy of existing systems- Reconfiguration of redeployed systems