Experience

Cricks Tweed

• Australia
• Automotive
• 1 - 100 Employee

• Fleet Manager

  • Oct 2022 - Present

• Sales And Service Specialist

  • Oct 2022 - Oct 2022



Action Ford Krugersdorp

• West Rand Gauteng

• New Car Sales Manager / New Vehicle Sales Consultant

  • Jan 2014 - Oct 2022

  Performing all or some of the following duties in both roles with varying levels of responsibility: • Overseeing sales operations with meticulous attention to detail including pricing and marketing new vehicles • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required • Establishing, implementing and overseeing effective sales strategies, processes and controls • Delivering a high standard of sales, administrative, marketing and financial support • Managing stock and fleet according to supply and demand • Evaluating vehicles for trade-in • Preparing annual budgets with monthly financial management and reporting • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries • Organising and presenting various events • Data entry and database management, maintaining meticulous records • Reading and interpreting technical documentation • Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements Key Achievements: • Selling between twelve and fifteen units each month • Customer view point and satisfaction (CVP), exceeding target of 95% Show less



CLEARWATER HARLEY DAVIDSON

• Johannesburg Area, South Africa

• After Sales Manager / Service Writer

  • Jun 2012 - Jan 2014

  • Overseeing daily operations in workshop and service departments with a focus on managing and minimising work in progress (WIP) • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required • Driving the up-selling of chrome accessories and service items • Monitoring and managing the quality of output and productivity • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders • Booking and writing in motorcycles for services and repairs, resolving complaints and enquiries • Data entry and database management, maintaining meticulous records • Reading and interpreting technical documentation • Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements Show less



PORCHE Centre JHB

• Johannesburg Area, South Africa

• Fleet Manager / Rental Agent

  • Nov 2011 - Jun 2012

  • Establishing and implementing Porsche Car Rentals sector • Overseeing the administration of an internal fleet of 150 vehicles • Managing the administration of vehicle replacement process • Establishing and implementing Porsche Car Rentals sector • Overseeing the administration of an internal fleet of 150 vehicles • Managing the administration of vehicle replacement process



Avis Budget Group International

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• Area Manager

  • Jun 2006 - May 2011

  • Managing rental operations and fleet administration of six thousand vehicles • Supplying and dispatching one thousand vehicles each day to OR Tambo International Airport • Providing six hundred vehicles each day to eighteen rental outlets • Driving optimal fleet utilisation, with an average of 74% • Supervising, coaching and mentoring personnel • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements Show less



DHL Express

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Field Sales Consultant

  • Jan 2004 - Feb 2006

  • Customer service, sales and liaison • Maintaining five ‘AAA’ corporate key account businesses and three in-house accounts • Customer service, sales and liaison • Maintaining five ‘AAA’ corporate key account businesses and three in-house accounts