Craig Miller
Sales & Product Development at Geo-Hydro Supply, Ltd.- Claim this Profile
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Bio
Experience
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Geo-Hydro Supply, Ltd.
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United States
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Sales & Product Development
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Feb 2021 - Present
Manage Sales & Product Development for both domestic & international markets. Manage Sales & Product Development for both domestic & international markets.
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GOJO, Makers of PURELL
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United States
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Manufacturing
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700 & Above Employee
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Product Commercialization Manager
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Mar 2020 - Feb 2021
Manage and coordinate Supply Chain project activities for the implementation of new and/or revised product and processes from development through commercialization. Develop detail project plans and manage the planning and scheduling of materials, resources, equipment and documentation for line trials, equipment and process qualification for new/revised products & processes. Serve as liaison to R&D, Product Development and Product Management to assure productivity of designs and production readiness for new products and processes. Review and implement technology documentation. Coordinate factory line trials, analyze & report as required. Coordinate and review COGs estimates for new products/processes. Assist in Make/Buy analysis and make recommendations to Supply Chain leadership. Manage creation of procedures, qualification documents and conduct training for new & reformulated products, processes and equipment. Design system changes, procedures, tools with communication & training to clarify issues and initiate & complete corrective action. Manage special projects related to technology transfer and start-up activities, new product launches, process development and site development. Recommend modifications to existing quality or production standards to achieve optimum quality within limits of equipment capability. Direction of engineering support staff and other technical personnel; project team leadership; directs outside vendors. Show less
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Smithers-Oasis
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United States
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Manufacturing
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200 - 300 Employee
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Business Manager & West Coast Territory Sales Manager
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Jan 2017 - Mar 2020
Manager of Sales for North America for Smithers Bio-Medical Systems and West Coast Territory for Oasis Grower Solutions. Manager of Customer Service for Oasis Grower Solutions, Engineered Products & Smithers Bio-Medical Systems. Developing, managing and growing distributor relationships. Coordination of product knowledge, informational systems and procedural training. Implementing & enforcing appropriate policies and procedures. Create, maintain and enforce pricing lists and pricing policy information. Creation of the process and procedures for Product Management. Manager of the Product Management process, leadership of cross-functional teams for New Product Development and coordination of new product launches. Financial analysis for new products to determine profitability and drive product decisions. Assist with product commercialization. Research & implementing best practices along with creating & maintaining appropriate customer & distributor documentation. Maximize customer operational performance by managing technology resources and technical advice. Resolving problems, disseminating new techniques, detecting and diagnosing system and customer-related problems. Helped to develop, launch & implement a CRM software solution. Integral part of development & communication of the annual business plan, sales goals and continual project management. Provide management with ad hoc reports including economic modeling, margin analysis, sales analysis, customer-specific information, industry research, product line rationalization. Show less
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Foundation Wellness
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United States
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Manufacturing
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1 - 100 Employee
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Product Manager
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Apr 2016 - Jan 2017
Project Management of all product integration/launches/changes throughout implementation. Ensure all product changes, improvements & discontinuances are handled properly through ECR process & operation procedures and communicate changes to appropriate departments. Coordinate and build strong working relations with various internal organizations including Sales, Product Development, Operations & Engineering. Lead the development, approval, training & communication of new products & product changes and their associated customer, operational, system & process impacts to the various internal organizations. Manage in-life product performance such as, sales, margin, costs & scrap, conducting extensive numerical analysis using company data. Work with Sales & Marketing to proactively develop new products based on customer requests and development of new product based on the customer's market knowledge & company capabilities. Show less
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Thermtrol Corporation
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Project Manager
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Sep 2014 - Apr 2016
Oversee & manage the planning, implementation & tracking of new projects. Coordinate activities between Sales, Engineering & Production departments (Domestic & International factories) for new business opportunities. Assist with sourcing of materials (Domestic & International) for new projects and manage & monitor the APQP, PPAP & ECN processes. Source and purchase products to help support new project launches. Assist with Quoting process and New Product Development.
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Customer Service Manager
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Nov 2013 - Sep 2014
Manage Customer Service Department and help to coordinate department activities to streamline and make the processes more efficient. Oversee the APQP & ECN processes and act as liaison between Sales & Engineering groups.
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Inside Sales/Customer Service Supervisor
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Nov 2012 - Nov 2013
Manage Inside Sales & Customer Service activities. Coordinate department activities and projects to meet project timelines. Evaluate and improve Inside Sales and Sales Administration processes. Supervise lead generation process.
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Account Manager
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Aug 2005 - Nov 2012
Obtain, analyze and interpret market information/data and develop markets where there are sustainable business opportunities and strategic fit with the company’s core competency. Interface with sales team and production team members and with partners, clients and vendors.
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Kent Adhesive Products Company (KAPCO)
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United States
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Plastics Manufacturing
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1 - 100 Employee
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Inside Sales/Customer Service
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Sep 2003 - Aug 2005
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Customer Service Representative
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Sep 2002 - Aug 2003
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WALTCO
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United States
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Truck Transportation
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1 - 100 Employee
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Parts Sales/Production Control
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Jan 1996 - Sep 2002
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