Craig McSweeney

General Manager at Rackman Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Perth Area, AU

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5.0

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Shane Caughey, GAICD

A highly intelligent and motivated individual. Demonstrates strong organisational skills and outstanding leadership. A team player.

Paul Lecher

Craig has demonstrated achievement in developing strong business relationships with customers. He gets results through a customer focused approach and works well in a team. As a leader he is adaptable and will represent an organisations values and work hard to achieve goals.

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Credentials

  • Licence To Perform High Risk Work
    Worksafe Western Australia
    Dec, 2013
    - Nov, 2024

Experience

    • Australia
    • Construction
    • 1 - 100 Employee
    • General Manager
      • Nov 2015 - Present

      Creating company structure, developing and implementing business objectives, strategies and quality systems and aligning resources to achieve company goals. Developing leaders and teams, building and influencing organisational culture, overseeing lines of report and performance in WA and SA. The company started with 3 sales staff in WA in 2015 and with the director and developing leaders, have overseen that grow to a team of 35+ in WA (Sales, Operations, Administration, Systems, Design, Safety) and the total number of staff in WA and SA (Sales, Operations, Administration) grow to 45+ to date, 2022, across 3 sites. We have expanded into SA and now also partner with 2 major racking company's to provide multiple new product options along with our core 2nd hand product solutions. During this time we have more than tripled sales revenue, opened the interstate office and increased the capacity and the number of our yards to accommodate stock holdings. We have also increased our capability to deliver solutions to our clients with the implementation of a quality standards system for operations, safety, training and sales as well as design. With such sharp growth, my focus is on our greatest asset, our people! Developing them as effective and compassionate leaders, their communication and interpersonal skills, ensures our people will drive continued growth for the business and our clients.

    • Mgr Business Development, Growth/Acquisition/Organisational Culture & Strategy
      • Nov 2015 - Jun 2017

      West Australian based, regional and national capability. Instinctive, client focused, shelving and storage solutions. Outstanding service and project delivery, from start to finish, unrivalled trust and committed working partnerships from our team of industry experienced professionals. Large scale industrial applications, small to medium size business,through to home and office solutions, including office furniture fit-outs. Consult, design, inspection, supply and maintenance.https://www.linkedin.com/company-beta/18013290/

    • Australia
    • Consumer Services
    • 700 & Above Employee
    • Manager Retail & Mail Operations, NW Network
      • Dec 2013 - Oct 2015

      Craig has overseen and implemented the delivery of a client focused and profitable retail and mail operation for Post, in Broome, as part of the national business for the remote and rural network.By leading and developing the team that delivers services, managing community and business expectations and by working within the Broome facility and it's extensive area of operations, Craig has delivered cost improvements in operational efficiency, positive profitability and revenue trends by creating an engaged leadership group and a cohesive team, promoting inclusion and positive influence.

    • National Strategic Relationship Manager
      • Apr 2011 - Nov 2013

      Craig is responsible for the commercial relationship between our clients and Australia Post. Craig has focused on mutually beneficial outcomes by engaging with people at all levels within several national businesses, identifying opportunities for improvement and delivering solutions that are based on what success looks like for the client.

    • Manager Business Sales
      • Jun 2008 - Apr 2011

      Craig has led and mentored a team of professional sales representatives across allocated territories and industry segments delivering and exceeding KPI results. Working within his own portfolio of clients concurrently, he has scoped new business opportunities, delivering positive revenue results and solutions to complex client issues within his portfolio and territory.

    • Corporate Account Manager
      • Jan 2005 - May 2008

      Working with Post's largest corporate clients within a given portfolio and industry segments, Craig has understood his clients business needs, measures and targets and partnered with them to deliver solutions and desired outcomes, along with positive revenue and cost results for Post and client.

    • Sales Account Manager, SME
      • Aug 2001 - Dec 2004

      Working within a given territory, Craig has scoped new business opportunities, built positive working relationships with clients and internal operational relationships to achieve positive revenue results and operational outcomes within a given portfolio and territory.

    • Australia
    • Consumer Services
    • 700 & Above Employee
    • Business Centre Manager
      • Jan 1990 - Nov 2000

      Working within a retail environment with business and consumer customers, various roles within a team, leading and managing retail outlets and business centres, delivering operational efficiencies and achieving revenue and profit targets.

    • Postal Services Officer and Senior Postal Services Officer roles
      • Mar 1987 - Dec 1989

      Customer service, management of staff, profitable running of operations within an outlet

    • United States
    • Restaurants
    • 700 & Above Employee
    • Manager
      • Aug 1985 - Feb 1987

      Manage staff and all aspects of running a profitable outlet within the McDonalds corporation. Manage staff and all aspects of running a profitable outlet within the McDonalds corporation.

    • Australia
    • Armed Forces
    • 700 & Above Employee
    • ECN 343 - Soldier, Infantry
      • Mar 1982 - Aug 1985

      2/4 RAR, Royal Australian RegimentRCB Malaysia 1983OCS Portsea, Candidate Selected 1984 (Officer Cadet School, Australian Army) 2/4 RAR, Royal Australian RegimentRCB Malaysia 1983OCS Portsea, Candidate Selected 1984 (Officer Cadet School, Australian Army)

Education

  • Swinburne University of Technology
    Certificate 4 Business Sales, Business Sales
    2012 - 2012
  • NWOT
    Professional Business Development, Sales and Executive Development, current
    2014 - 2016
  • Australia Post
    People & Policy, Harassment, Discrimination, Bullying, Privacy & Consumer Law, Dangerous Goods
    2015 - 2015
  • Australia Post
    Load Shifting Equipment Handling, Manual Handling, Safety Observation, Hazard Investigation, Workplace Safety
    2014 - 2014
  • High Risk Work License
    2018 - 2023
  • RogenSi
    Australia Post Talent Management Program, Motivation,Change,Coaching,Time Management, Foundation Sales, Leadership
    2008 - 2009
  • Productivity Australia Pty Ltd
    Six Sigma Principles, Lean Improvement Leader
    2008 - 2008
  • Door Training Australia
    Diploma in Business, Frontline Management, FMI 5
    2002 - 2002
  • Paul Hyne & Associates
    Key Account Training, Consultative Selling, Negotiation
    2001 - 2001
  • Digital Consciousness
    Digital Mastery, Social Media
    2016 -

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