Craig Kwiatkowski

Director, Value Access Team at Santhera Pharmaceuticals
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte Metro

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Bernie Porter

I had the pleasure of working with Craig for many years through numerous roles within the Market Access/Managed Markets department at Novartis. Craig is an incredibly capable, valuable Account Manager. Craig was able to execute significantly complex deals with various organizations by being a strong negotiator, through in-depth customer knowledge, strong interpersonal skills, and a strategic ability to pull all of the internal and external pieces together. I wholeheartedly recommend Craig as a valuable member of any organization.

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Experience

    • Switzerland
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Director, Value Access Team
      • Apr 2023 - Present

    • Denmark
    • Biotechnology Research
    • 700 & Above Employee
    • National Account Director
      • Mar 2020 - May 2022

      Directed account management for ESI, Ascent, Cigna, Prime Therapeutics, and Humana. Oversaw all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through. Provided direct leadership to multiple regional account managers’ ESI downstream plans. • Successfully leveraged ESI relationships and introduced each to the Ascendis Chief Commercial Officer (CCO). • Successfully facilitated a meeting in Switzerland between the… Show more Directed account management for ESI, Ascent, Cigna, Prime Therapeutics, and Humana. Oversaw all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through. Provided direct leadership to multiple regional account managers’ ESI downstream plans. • Successfully leveraged ESI relationships and introduced each to the Ascendis Chief Commercial Officer (CCO). • Successfully facilitated a meeting in Switzerland between the CCO of Ascendis and the President of Ascent. Show less Directed account management for ESI, Ascent, Cigna, Prime Therapeutics, and Humana. Oversaw all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through. Provided direct leadership to multiple regional account managers’ ESI downstream plans. • Successfully leveraged ESI relationships and introduced each to the Ascendis Chief Commercial Officer (CCO). • Successfully facilitated a meeting in Switzerland between the… Show more Directed account management for ESI, Ascent, Cigna, Prime Therapeutics, and Humana. Oversaw all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through. Provided direct leadership to multiple regional account managers’ ESI downstream plans. • Successfully leveraged ESI relationships and introduced each to the Ascendis Chief Commercial Officer (CCO). • Successfully facilitated a meeting in Switzerland between the CCO of Ascendis and the President of Ascent. Show less

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • National Account Manager
      • Mar 2018 - Mar 2020

      Led account management for CVS (nation’s largest PBM), ESI (nation’s second-largest PBM), Anthem, and Humana. Managed all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for Veltassa. Provided direct leadership to multiple regional account managers responsible for CVS, ESI, Anthem, and Humana downstream plans. • Won 2018 Pinnacle Award. • Worked collaboratively with Regional Relypsa Account Management and… Show more Led account management for CVS (nation’s largest PBM), ESI (nation’s second-largest PBM), Anthem, and Humana. Managed all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for Veltassa. Provided direct leadership to multiple regional account managers responsible for CVS, ESI, Anthem, and Humana downstream plans. • Won 2018 Pinnacle Award. • Worked collaboratively with Regional Relypsa Account Management and Sales Teams to educate and facilitate successful pull-through. Show less Led account management for CVS (nation’s largest PBM), ESI (nation’s second-largest PBM), Anthem, and Humana. Managed all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for Veltassa. Provided direct leadership to multiple regional account managers responsible for CVS, ESI, Anthem, and Humana downstream plans. • Won 2018 Pinnacle Award. • Worked collaboratively with Regional Relypsa Account Management and… Show more Led account management for CVS (nation’s largest PBM), ESI (nation’s second-largest PBM), Anthem, and Humana. Managed all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for Veltassa. Provided direct leadership to multiple regional account managers responsible for CVS, ESI, Anthem, and Humana downstream plans. • Won 2018 Pinnacle Award. • Worked collaboratively with Regional Relypsa Account Management and Sales Teams to educate and facilitate successful pull-through. Show less

    • Japan
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Corporate Account Director
      • Sep 2016 - Sep 2017

      Directed account management for ESI (nation’s largest PBM). Oversaw all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for all Takeda’s products. Provided direct leadership to one national account director responsible for Anthem and Cigna. • Generated combined contracted annual sales of $507M in U.S. markets. • Negotiated $39M in savings for Takeda products while maintaining or enhancing access during… Show more Directed account management for ESI (nation’s largest PBM). Oversaw all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for all Takeda’s products. Provided direct leadership to one national account director responsible for Anthem and Cigna. • Generated combined contracted annual sales of $507M in U.S. markets. • Negotiated $39M in savings for Takeda products while maintaining or enhancing access during 2018/2019 RFP process. • Implemented new Account Team Management (ATM) process for national and regional account managers. Show less Directed account management for ESI (nation’s largest PBM). Oversaw all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for all Takeda’s products. Provided direct leadership to one national account director responsible for Anthem and Cigna. • Generated combined contracted annual sales of $507M in U.S. markets. • Negotiated $39M in savings for Takeda products while maintaining or enhancing access during… Show more Directed account management for ESI (nation’s largest PBM). Oversaw all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for all Takeda’s products. Provided direct leadership to one national account director responsible for Anthem and Cigna. • Generated combined contracted annual sales of $507M in U.S. markets. • Negotiated $39M in savings for Takeda products while maintaining or enhancing access during 2018/2019 RFP process. • Implemented new Account Team Management (ATM) process for national and regional account managers. Show less

    • Switzerland
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • National Account Director - Express Scripts, Inc. (ESI)
      • Jun 2014 - Sep 2016

      Oversaw account management for ESI (nation’s largest PBM). Led all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for all Novartis products, including multiple specialty products. Managed Alcon NAM partner direct report (access for Alcon ophthalmology portfolio). • Won 2015 International Sales Award. • Worked collaboratively with Regional Novartis Account Management and Sales Teams to educate and… Show more Oversaw account management for ESI (nation’s largest PBM). Led all facets of profitable, creative, and complex contracting, customer relationship building and management, and account pull-through for all Novartis products, including multiple specialty products. Managed Alcon NAM partner direct report (access for Alcon ophthalmology portfolio). • Won 2015 International Sales Award. • Worked collaboratively with Regional Novartis Account Management and Sales Teams to educate and facilitate successful pull-through for multiple products and disease states.

    • Associate Director of National Accounts - U.S. Managed Markets
      • Jul 2008 - Jun 2014

      Managed all facets of profitable contracting, customer relationship building, and account pull-through for Novartis’ Specialty Products with the following managed care and PBM plans: WellPoint/Anthem, Health Net, Prime Therapeutics, MedImpact, UAFC/MemberHealth, Wellcare, Medco, and Caremark. Selected for sole leadership responsibility for ESI 06/14. Oversaw combined contracted annual sales of $1B in U.S. markets. Developed and implemented pull-through programs for newly contracted… Show more Managed all facets of profitable contracting, customer relationship building, and account pull-through for Novartis’ Specialty Products with the following managed care and PBM plans: WellPoint/Anthem, Health Net, Prime Therapeutics, MedImpact, UAFC/MemberHealth, Wellcare, Medco, and Caremark. Selected for sole leadership responsibility for ESI 06/14. Oversaw combined contracted annual sales of $1B in U.S. markets. Developed and implemented pull-through programs for newly contracted sales that maximized ROI and ensured proper targeting, reach, and frequency as well as effective monitoring that celebrated success/challenged underperforming markets. Supported brand contracting and launch strategies. Assisted in creation of go-to-market strategies; ensured successful launch execution. • Worked cross-organizationally on various national tactical teams. Partnered with regional and field leadership to implement MC pull-through strategies for CV products. • Created and implemented nationally recognized Pharmacy Training Program. • Collaborated with various MCOs to implement marketing programs. • Won 2015 International Sales Excellence Award. • Became first national account manager to successfully contract for and launch Entresto into CHF marketplace as well as Cosentyx into psoriasis marketplace. • Won 2014 and 2013 Customers First Innovation Award as well as 2012 Master’s Club Award. • Launched Gilenya into MS marketplace (first oral therapy in treatment of MS). • Launched Extavia (Interferon beta-1b) for treatment of MS (securing one of two most profitable national contracts). • Served on launch team for new category additions: Reclast, Extavia, Arcapta, Zortress, and Gilenya. • Won Dennis Windmuller Award for Pan Novartis Leadership in 2009 (national award). • Recognized with 2010 President’s Club (national sales award). • Won 2010 KAM Excellence Award – Leader, Gilenya Objection Handler Project (national award).

    • Associate Director, Regional Account Projects
      • Mar 2007 - Jul 2008

      Created, implemented, and maximized unique national and local MC pull-through opportunities for cardiovascular portfolio. Partnered with cross-functional teams and internal stakeholders to develop solutions to evolving market challenges. • Created strategic payer partnerships with key market stakeholders. Collaborated with CV brand team members to develop unique strategies to address evolving market conditions. • Worked with key employers to implement marketing programs designed to… Show more Created, implemented, and maximized unique national and local MC pull-through opportunities for cardiovascular portfolio. Partnered with cross-functional teams and internal stakeholders to develop solutions to evolving market challenges. • Created strategic payer partnerships with key market stakeholders. Collaborated with CV brand team members to develop unique strategies to address evolving market conditions. • Worked with key employers to implement marketing programs designed to augment value-based benefit design programs. • Created POD Level Managed Care Specialist (MCS) position to increase knowledge of MC market at local level.

    • Manager, Regional Account Projects
      • Jun 2005 - Mar 2007

      Worked cross-organizationally on various national tactical teams. Partnered with regional and field leadership to implement MC pull-through strategies for CV products. • Created and implemented nationally recognized Pharmacy Training Program. • Collaborated with various MCOs to implement marketing programs.

    • Progressive Sales and Leadership Roles
      • Apr 1999 - Jun 2005

Education

  • University of North Carolina at Asheville
    Bachelor's degree, Business Administration and Management, General
    1988 - 1992

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