Craig Kornacki
Manager, Administrative Computing at D'Youville University- Claim this Profile
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Bio
Jim Proulx
Over the last 4 years I’ve worked with Craig on an several projects and implementations, as well as daily internal client service and trouble shooting efforts. As a support analyst, Craig is always up-to-date with our current infrastructure and is able to provide ‘in the field’ support that is always well-received by our faculty and staff. His polished soft skills are a compliment to his robust knowledge of our systems. Additionally, Craig’s aptitude for documentation make him an invaluable addition to our implementations and trainings. A pleasure to work with!
Thomas Woods
Craig is a thoughtful and thorough tech support analyst with excellent people skills--a rare combination in IT these days, it seems. Whenever called on for assistance with any of the college's systems, Craig responds enthusiastically and promptly, solving problems with an undaunted attitude. I would recommend Craig for high-level technical analysis and support.
Jim Proulx
Over the last 4 years I’ve worked with Craig on an several projects and implementations, as well as daily internal client service and trouble shooting efforts. As a support analyst, Craig is always up-to-date with our current infrastructure and is able to provide ‘in the field’ support that is always well-received by our faculty and staff. His polished soft skills are a compliment to his robust knowledge of our systems. Additionally, Craig’s aptitude for documentation make him an invaluable addition to our implementations and trainings. A pleasure to work with!
Thomas Woods
Craig is a thoughtful and thorough tech support analyst with excellent people skills--a rare combination in IT these days, it seems. Whenever called on for assistance with any of the college's systems, Craig responds enthusiastically and promptly, solving problems with an undaunted attitude. I would recommend Craig for high-level technical analysis and support.
Jim Proulx
Over the last 4 years I’ve worked with Craig on an several projects and implementations, as well as daily internal client service and trouble shooting efforts. As a support analyst, Craig is always up-to-date with our current infrastructure and is able to provide ‘in the field’ support that is always well-received by our faculty and staff. His polished soft skills are a compliment to his robust knowledge of our systems. Additionally, Craig’s aptitude for documentation make him an invaluable addition to our implementations and trainings. A pleasure to work with!
Thomas Woods
Craig is a thoughtful and thorough tech support analyst with excellent people skills--a rare combination in IT these days, it seems. Whenever called on for assistance with any of the college's systems, Craig responds enthusiastically and promptly, solving problems with an undaunted attitude. I would recommend Craig for high-level technical analysis and support.
Jim Proulx
Over the last 4 years I’ve worked with Craig on an several projects and implementations, as well as daily internal client service and trouble shooting efforts. As a support analyst, Craig is always up-to-date with our current infrastructure and is able to provide ‘in the field’ support that is always well-received by our faculty and staff. His polished soft skills are a compliment to his robust knowledge of our systems. Additionally, Craig’s aptitude for documentation make him an invaluable addition to our implementations and trainings. A pleasure to work with!
Thomas Woods
Craig is a thoughtful and thorough tech support analyst with excellent people skills--a rare combination in IT these days, it seems. Whenever called on for assistance with any of the college's systems, Craig responds enthusiastically and promptly, solving problems with an undaunted attitude. I would recommend Craig for high-level technical analysis and support.
Experience
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D'Youville University
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United States
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Higher Education
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400 - 500 Employee
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Manager, Administrative Computing
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Oct 2022 - Present
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Software Support Analyst
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Feb 2005 - Oct 2022
I provide technical support for the Ellucian Colleague student data system. I install software and troubleshoot software problems. I have simple SQL query skills also
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Analyst
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2004 - 2005
Provided software support to mortgage bank staff Provided software support to mortgage bank staff
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Technical Support Analyst
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2000 - 2004
Installed scanning software Setup scanners Configured documents for OCR recognition Installed scanning software Setup scanners Configured documents for OCR recognition
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tech
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1999 - 2000
Resolved technical problems. Scheduled projector setups. Resolved technical problems. Scheduled projector setups.
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Education
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Canisius College
BS, Finance -
Canisius College
finance, economics