Experience

collectionHQ

• United Kingdom
• Software Development
• 1 - 100 Employee

• Implementation and Support Engineer

  • Jan 2017 - Present

  Building customer specific data integration, transformation and processing with Java. Creating and managing server scripting for data handling in Bash, and Perl. Performing large-scale analysis of customer data to tailor processes and guarantee soundness of data using Oracle SQL. Directly advise and support customers in making changes to their dataset processing and configuration. Building customer specific data integration, transformation and processing with Java. Creating and managing server scripting for data handling in Bash, and Perl. Performing large-scale analysis of customer data to tailor processes and guarantee soundness of data using Oracle SQL. Directly advise and support customers in making changes to their dataset processing and configuration.



KANA Software

• United States
• Software Development
• 100 - 200 Employee

• Software Engineer

  • Sep 2014 - Dec 2016

  As a member of the demonstration team my responsibilities include almost everything that you can do to and with KANA Enterprise.

• Prototype Engineer

  • Dec 2013 - Sep 2014

  Creating, collaborating on, and evaluating concepts for new KANA product features. Engaging with clients to express our vision and inform our direction. Providing working prototypes, documentation and imagery to support internal decision making, sales, and marketing.

• Pre-Sales Engineer

  • Apr 2011 - Dec 2013

  Rapidly developing client and scenario specific implementations of KANA Enterprise to support sales engagements worldwide. Maintaining a series of industry vertical demonstration environments.Prototyping new product features in response to internal and external stakeholder requirements.



The Design Department

• United Kingdom
• Design Services

• Web Developer

  • Mar 2010 - Mar 2011

  Developing client sites and applications. Developing client sites and applications.