Craig Horan
Community Real Estate Development Manager at Groupe CDH- Claim this Profile
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English Native or bilingual proficiency
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French Full professional proficiency
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Bio
Jay Filiatrault
Craig demonstrated very strong organizational, problem solving and leadership qualities in his year and a half in the customer operations team. He joined my lifecycle marketing team after completing a fullstack bootcamp at le Wagon. We saw an opportunity to draw on this experience to optimize customer engagement automations as well as the design and responsiveness of of our email and inapp communications. Two mandates on which he delivered very effectively. He was able to ramp up on a complex Martech stack and contribute to the team’s velocity of execution very quickly. Drawing from his experience at le Wagon, he researched and implemented email coding best practices resulting in a significant improvement in cross-device readability and therefore engagement. His attention to detail, commitment to quality execution, ability to prioritize a large backlog of deliverables and technical abilities were big assets to the team. I would not hesitate to hire or recommend Craig in the future
Jay Filiatrault
Craig demonstrated very strong organizational, problem solving and leadership qualities in his year and a half in the customer operations team. He joined my lifecycle marketing team after completing a fullstack bootcamp at le Wagon. We saw an opportunity to draw on this experience to optimize customer engagement automations as well as the design and responsiveness of of our email and inapp communications. Two mandates on which he delivered very effectively. He was able to ramp up on a complex Martech stack and contribute to the team’s velocity of execution very quickly. Drawing from his experience at le Wagon, he researched and implemented email coding best practices resulting in a significant improvement in cross-device readability and therefore engagement. His attention to detail, commitment to quality execution, ability to prioritize a large backlog of deliverables and technical abilities were big assets to the team. I would not hesitate to hire or recommend Craig in the future
Jay Filiatrault
Craig demonstrated very strong organizational, problem solving and leadership qualities in his year and a half in the customer operations team. He joined my lifecycle marketing team after completing a fullstack bootcamp at le Wagon. We saw an opportunity to draw on this experience to optimize customer engagement automations as well as the design and responsiveness of of our email and inapp communications. Two mandates on which he delivered very effectively. He was able to ramp up on a complex Martech stack and contribute to the team’s velocity of execution very quickly. Drawing from his experience at le Wagon, he researched and implemented email coding best practices resulting in a significant improvement in cross-device readability and therefore engagement. His attention to detail, commitment to quality execution, ability to prioritize a large backlog of deliverables and technical abilities were big assets to the team. I would not hesitate to hire or recommend Craig in the future
Jay Filiatrault
Craig demonstrated very strong organizational, problem solving and leadership qualities in his year and a half in the customer operations team. He joined my lifecycle marketing team after completing a fullstack bootcamp at le Wagon. We saw an opportunity to draw on this experience to optimize customer engagement automations as well as the design and responsiveness of of our email and inapp communications. Two mandates on which he delivered very effectively. He was able to ramp up on a complex Martech stack and contribute to the team’s velocity of execution very quickly. Drawing from his experience at le Wagon, he researched and implemented email coding best practices resulting in a significant improvement in cross-device readability and therefore engagement. His attention to detail, commitment to quality execution, ability to prioritize a large backlog of deliverables and technical abilities were big assets to the team. I would not hesitate to hire or recommend Craig in the future
Experience
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Groupe CDH
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Canada
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Real Estate
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1 - 100 Employee
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Community Real Estate Development Manager
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Dec 2022 - Present
• Analyzed the potential of new community real estate projects and identified new sites for development • Supported community organizations through pre-development, and provided strategies to help them realize their projects • Met with various community organizations to identify their specific needs • Developed budgets to assess project viability • Applied for government and private grants on behalf of organizations • Coordinated with various actors in the development process • Analyzed the potential of new community real estate projects and identified new sites for development • Supported community organizations through pre-development, and provided strategies to help them realize their projects • Met with various community organizations to identify their specific needs • Developed budgets to assess project viability • Applied for government and private grants on behalf of organizations • Coordinated with various actors in the development process
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SUMA Arquitectos
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Panama
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Architecture and Planning
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1 - 100 Employee
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Urban Planner
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May 2022 - Aug 2022
• Drafted a management plan for the Republic of Panama's enlarged UNESCO World Heritage site • Researched several historic regions in the country, including the Fort of San Lorenzo, the fortified town of Portobelo, and the achaeological site of Panama Viejo • Conducted site visits to collect photographic evidence and gain an understanding of local knowledge • Created informative maps to illustrate different research concepts using GIS • Designed a systematized, multi-chapter policy booklet using Adobe inDesign Show less
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LANDR Audio Inc.
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Canada
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Musicians
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1 - 100 Employee
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Email Marketing Specialist
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Mar 2021 - Sep 2021
• Created drip campaigns, promotional and transactional emails, and in-app communications• Coordinated with the creative and editorial teams to ensure cohesive content• Monitored performance and recommended optimizations to ongoing campaigns• Leveraged customer data to segment users for a personalized email experience• Maintained and improved performance metrics like open and click rates• Analyzed, monitored, and drew insights from funnel performance data• Contributed to overall customer onboarding, engagement and retention strategies Show less
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Customer Support & Distribution Specialist
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Apr 2019 - Mar 2021
• Worked with users to solve any issues related to LANDR's web platform or their releases• Logged and tracked user issues in an organized manner • Ensured that serious, commonly occurring technical issues were escalated to the Support Manager• Ensured that all projects released through LANDR distribution met store requirements and were not fraudulent• Delivered LANDR releases to digital streaming platforms like Spotify, Apple Music, and Deezer
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Schulich School of Music of McGill University
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Canada
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Higher Education
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1 - 100 Employee
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Piano Counsellor
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2018 - 2018
• Designed and led innovative workshops focusing on music pedagogy for children and youth • Prepared campers for weekly instrumental talent shows • Designed and led innovative workshops focusing on music pedagogy for children and youth • Prepared campers for weekly instrumental talent shows
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Education
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2021 - 2023
McGill University
Master's degree, City/Urban, Community and Regional Planning -
2020 - 2020
Le Wagon
Full Stack Web Development Course -
2015 - 2019
Concordia University
Bachelor of Fine Arts - BFA, Music -
2012 - 2014
Nova Scotia College of Art and Design
Bachelor of Fine Arts - BFA, Multi/Interdisciplinary Studies
Community
