Craig Holmes
Head of Support and Infrastructure at webuyanycar- Claim this Profile
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Bio
Maria Travers (was Dooley)
I’ve known and had the pleasure of working with Craig as work colleague since 2005. Craig is the man you need for any IT requirements. An absolute IT intellect with a depth of knowledge, what Craig knows about the world of IT world is second to none. A total professional, happy and friendly guy who you can call upon anytime to discuss any IT problems/issues. With Craig he talks to people in a simple non IT language so everything is understood and the problems or queries you have are sorted with ease and with a smile. I wish Craig all the very best in his new career and challenges ahead. Whoever has the pleasure of employing him has found a golden nugget.
Jo Bell
I worked with Craig for several years and he's an absolute gem - a highly experienced, professional and dependable IT guru. You have a question - he always knows the answer. His hands-on unflappable approach coupled with his people skills are a rarity in someone at this level. He's a really, really lovely guy that'll never let you down.
Maria Travers (was Dooley)
I’ve known and had the pleasure of working with Craig as work colleague since 2005. Craig is the man you need for any IT requirements. An absolute IT intellect with a depth of knowledge, what Craig knows about the world of IT world is second to none. A total professional, happy and friendly guy who you can call upon anytime to discuss any IT problems/issues. With Craig he talks to people in a simple non IT language so everything is understood and the problems or queries you have are sorted with ease and with a smile. I wish Craig all the very best in his new career and challenges ahead. Whoever has the pleasure of employing him has found a golden nugget.
Jo Bell
I worked with Craig for several years and he's an absolute gem - a highly experienced, professional and dependable IT guru. You have a question - he always knows the answer. His hands-on unflappable approach coupled with his people skills are a rarity in someone at this level. He's a really, really lovely guy that'll never let you down.
Maria Travers (was Dooley)
I’ve known and had the pleasure of working with Craig as work colleague since 2005. Craig is the man you need for any IT requirements. An absolute IT intellect with a depth of knowledge, what Craig knows about the world of IT world is second to none. A total professional, happy and friendly guy who you can call upon anytime to discuss any IT problems/issues. With Craig he talks to people in a simple non IT language so everything is understood and the problems or queries you have are sorted with ease and with a smile. I wish Craig all the very best in his new career and challenges ahead. Whoever has the pleasure of employing him has found a golden nugget.
Jo Bell
I worked with Craig for several years and he's an absolute gem - a highly experienced, professional and dependable IT guru. You have a question - he always knows the answer. His hands-on unflappable approach coupled with his people skills are a rarity in someone at this level. He's a really, really lovely guy that'll never let you down.
Maria Travers (was Dooley)
I’ve known and had the pleasure of working with Craig as work colleague since 2005. Craig is the man you need for any IT requirements. An absolute IT intellect with a depth of knowledge, what Craig knows about the world of IT world is second to none. A total professional, happy and friendly guy who you can call upon anytime to discuss any IT problems/issues. With Craig he talks to people in a simple non IT language so everything is understood and the problems or queries you have are sorted with ease and with a smile. I wish Craig all the very best in his new career and challenges ahead. Whoever has the pleasure of employing him has found a golden nugget.
Jo Bell
I worked with Craig for several years and he's an absolute gem - a highly experienced, professional and dependable IT guru. You have a question - he always knows the answer. His hands-on unflappable approach coupled with his people skills are a rarity in someone at this level. He's a really, really lovely guy that'll never let you down.
Experience
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webuyanycar
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United Kingdom
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Motor Vehicle Manufacturing
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400 - 500 Employee
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Head of Support and Infrastructure
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Jun 2023 - Present
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Holker IT
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Head Of Professional Services
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Apr 2021 - Jun 2023
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Vapour
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Head of Cloud Services
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May 2013 - Apr 2021
• Day to day management of a multi-faceted engineering team including 3rd line networking, telecoms and virtualisation engineers together with 1st and 2nd line Service Desk management. • Driving strategy, design and technical development to provide high availability hosted solutions for Windows, Linux, MS Exchange, MS SQL & MYSQL, Pubic / Private Cloud Hosting and Hosted Avaya subscription VOIP solutions. • Installation and management of virtualised client environments. • Monitoring service requests and incidents to ensure timely resolution of issues within the agreed SLA’s and carried out to ITIL standards. • Developing new services to add to the sales portfolio and providing pre-sales technical assistance to sales team. • Project management of new system roll-outs & migrations including initial risk analysis, resource allocation and change management. • Developing Salesforce / Helpdesk integration to provide custom reporting and alerts. • Hands on assistance for engineering in data centre deployments, troubleshooting and customer support. Show less
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Wilmington Millennium
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Shipley
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Contractor
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Sep 2012 - Jan 2013
Contract to develop new data cleansing and bureau system for leading national database product. Contract to develop new data cleansing and bureau system for leading national database product.
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The Involve Marketing Group
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Shipley
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Head of Group IT
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Jun 2005 - Jun 2012
Managing the daily operations of the IT Department including resource project planning, appraisals training and mentoring of staff. Developing private enterprise cloud datacentre to effectively provision IT services across the group whilst significantly reducing IT expenditure. Analysis of business requirements, formation of strategy and board proposals. Day to day management of group servers, network infrastructure and telephony over 5 sites including Windows 2003/2008r2, Ubuntu, Redhat, OSX, vSphere, HyperV, Xen Desktop and Xen App platforms together with Amazon EC2 and Azure cloud environments. Server and network installation including Windows, Linux, Citrix, VMWare, Cat6, Vlan, VOIP, Development of bespoke desktop and web applications under C# and VB. Management of Exchange 2007/2010 and Sharepoint 2007/2010. Monitoring service requests and incidents to ensure timely resolution of issues within the agreed SLA’s and carried out to ITIL standards. Project management of new system roll-outs including initial risk analysis, resource allocation and change management Defining policies and procedures for Disaster Recovery and building policies for security around ISO 27001 for banking clients. Management of external and outsource suppliers. Show less
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Head of Information Services
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Jul 1999 - Jan 2005
Formation of long term IT strategy to support goals.Day to day management of Windows 2000, XP, Windows 2000/2003, Exchange 2000/2003 and Unix (HP-UX, SCO, AIX) servers; ensuring SLAs.Support of legacy systems and new system development in ASP.Net, VB and C# using Agile Client facing interaction, submission of client tenders and review of others’ tenders, capacity planning of networks, servers and databases.
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IT Department Team Leader
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Jul 1995 - Jul 1999
Day to day management of routers, switches, firewalls, desktops, Windows Server NT, Exchange 5.5 and Unix (HP-UX, SCO, AIX) servers with FCP.Input into budget and assisting in the revision of IT policies and procedures.
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Analyst Programmer
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Apr 1993 - Jul 1995
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Kiss Computer Systems
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Stockport, United Kingdom
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Support Analyst
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Sep 1989 - Feb 1992
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Intec Software
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Blackburn, United Kingdom
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Programmer
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Jan 1988 - Sep 1989
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KC Business Systems
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Blackburn, United Kingdom
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Junior Programmer
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Aug 1986 - Jan 1988
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Education
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1981 - 1985
Darwen Moorland Highschool
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