Craig Greenfield

National Implementation Solutions Manager - Value Added Services at RS UK & Ireland
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Contact Information
us****@****om
(386) 825-5501
Location
Havant, England, United Kingdom, UK
Skills

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Bio

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5.0

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Scott R.

Watching Craig's journey of development across our Contact Centre has been pure joy. Craig has developed from an advisor on the phone with no previous Contact Centre experience to a member of the Senior Management team in under 5 years. This has been achieved through pure work ethic and desire to improve and learn. Incredibly versatile and is an essential part of the success achieved within our Contact Centre; we are lucky to have him.

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Credentials

  • The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Leadership and Management
    CMI

Experience

  • RS UK & Ireland
    • United Kingdom
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • National Implementation Solutions Manager - Value Added Services
      • Oct 2022 - Present

    • Branch Manager - Southampton & Bristol
      • Sep 2021 - Oct 2022

    • Branch Manager
      • Sep 2019 - Oct 2022

  • Thomas Sanderson
    • United Kingdom
    • Retail
    • 100 - 200 Employee
    • Service Delivery Manager
      • Aug 2017 - Aug 2019

    • Regional Direct Sales Manager
      • Aug 2016 - Aug 2017

      Responsible for delivering a £4 million revenue target, leading/managing and developing 2 direct team leader reports

    • Senior Team Manager
      • Nov 2015 - Aug 2016

      Leading and managing a B2C sales team with a turnover of £2 million.

    • Customer contact team manager
      • Aug 2015 - Nov 2015

      Responsible for the performance of a telesales team of 12 in appointment booking design visits.

    • Trainee supervisor
      • Sep 2014 - Aug 2015

      Responsible for my development in becoming a team manager.

    • Telesales Executive
      • Apr 2013 - Sep 2014

      Responsible for the appointment booking of design visits directly.

  • Self Employed
    • Electrician
      • Jul 1999 - Apr 2013

  • Ray Coulson Ltd
    • Apprentice Electrician
      • Jul 1994 - Apr 1999

Education

  • leeds college of technology
    City and Guilds, Electrical Installations
  • Chartered Management Institute
    level 5 Award, leadership and management
    2017 - 2018
  • John Smeaton
    1990 - 1994

Community

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