Craig Graves
Site Supervisor at Canon Business Process Services- Claim this Profile
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Bio
Experience
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Canon Business Process Services
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Site Supervisor
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Oct 2020 - Present
Manage & oversee all services contracted by client at the assigned site by providing exceptional customer service. Evaluates and resolves high priority and complex problems through communication and negotiation with clients, vendors, and internal professionals. Function as a liaison between the Managing Director of Administration & outsourcing company. Manage, recruit, develop and mentor staff. Handle corrective actions as necessary in accordance with company policy. Evaluate employee's performance. Provide training and development opportunities and approve timesheet's. Track and perform service enhancements Onboard new hires; perform office tour and orientation; provide access cards Provide backup support for Information Technology Perform special tasks as requested by Managing Director of Administration
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