Experience

Yvonne Arnaud Theatre

• Entertainment Providers
• 1 - 100 Employee

• Box Office Manager

  • Oct 2023 - Present



Anvil Arts

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Deputy Box Office Manager

  • Jul 2017 - Oct 2023



Corn Exchange Newbury & 101 Outdoor Arts

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Sales and Audience Experience Manager

  • Jan 2017 - Jul 2017

• Front of House Manager

  • Sep 2014 - Dec 2016

  Cover a wide range of responsibilities; organise front of house stock such as ice creams, sweets and bar drinks. Liaise with volunteer stewards and bar staff making sure staff levels are correct for shows and events. Being Duty Manager for visiting companies at the Corn Exchange and New Greenham Arts. Helping run the box office, either dealing with sales directly or supervising the box office team. Creating and uploading new events to go on sale at the box office. Running the cinema when films are screening. Liaising between visiting companies and other staff to make sure shows run smoothly. Looking after the Friends and Memberships scheme, which includes sending reminders about renewals and processing payments for new and exisiting Members. Liasing with technical support for I.T. and Spektrix (Box Office software) to ensure the smooth running of the Box Office system. Show less

• Front of House Supervisor

  • Nov 2013 - Aug 2014

  Cover a wide range of responsibilities; organise front of house stock such as ice creams, sweets and bar drinks. Liaise with volunteer stewards and bar staff making sure staff levels are correct for shows and events. Being Duty Manager for visiting companies at the Corn Exchange and New Greenham Arts. Helping run the box office, either dealing with sales directly or supervising the box office team. Creating the uploading new events to go on sale at the box office. Running the cinema when films are screening. Liaising between visiting companies and other staff to make sure shows run smoothly. Plus other administrative based tasks and probably lots of other things that I can't think of right now! Show less



Theatre Royal Winchester

• Front of House Supervisor

  • Dec 2012 - Nov 2013

  Supervised shows in the theatre by acting as duty manager for the show. This included supervisor volunteer ushers & bar staff. Staffing all shows with the right bar staff. Organising hires of the theatre for external companies such as corporate events. Ordering bar, ice cream and sweet stock. Cashing up at the end of a shift. Banking takings at the beginning/end of a week and getting more change if required. Liaising with other departments such as Education for events like Youth Theatre shows. Plus, lots of late nights for after-show parties for Amateur Dramatic Societies! Show less



Anvil Arts

• Front of House Assistant

  • Sep 2009 - Aug 2012

  Worked as a box office assistant, bar staff and steward; all rolled into one! Would sometimes work on the box office during the day, then work on the bar or steward for the evening. Lots of face to face interaction with customers on a front-line serving basis. Having to adapt to different roles very quickly where required (sometimes would need to switch between bar and steward in the same night). Worked as a box office assistant, bar staff and steward; all rolled into one! Would sometimes work on the box office during the day, then work on the bar or steward for the evening. Lots of face to face interaction with customers on a front-line serving basis. Having to adapt to different roles very quickly where required (sometimes would need to switch between bar and steward in the same night).