Experience

Meyer

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Project Supervisor

  • 2007 - Present

  Coordinated Library Relocation assignments (Private, Public & Federal) on a country-wide scale. Relocated, insured security, and preserved books, periodicals, and fragile historical documents. Served as training lead for new employees and new hires. Planned, communicated, and executed daily and weekly deadlines. Implemented various Library designs, including software upgrades and preservation systems. Performed critical Library preservation duties from consolidation to growth and integration. Coordinated Library Relocation assignments (Private, Public & Federal) on a country-wide scale. Relocated, insured security, and preserved books, periodicals, and fragile historical documents. Served as training lead for new employees and new hires. Planned, communicated, and executed daily and weekly deadlines. Implemented various Library designs, including software upgrades and preservation systems. Performed critical Library preservation duties from consolidation to growth and integration.



Definitive Healthcare

• United States
• Information Services
• 700 & Above Employee

• Client Services Representative

  • Jan 2014 - Mar 2014

  Market research for the most up-to-date, in-depth database of hospitals, health systems, ASCs, physician groups, ACOs, HIEs, and other healthcare providers. Utilize cutting-edge technologies to keep our data as fresh as possible, to provide the most functional interface to our clients. Frequently contacts Administrators, Chief Executive Officers, Chief Financial Officers, Director of Nurses, Clinical Directors, Medical Directors, etc - regarding information within their facilities and how it can be utilized within our organization. Provides healthcare intelligence that our clients can instantly utilize to make key strategic decisions and target their clients more efficiently.



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• Associate Benefits Representative

  • Sep 2012 - Aug 2013

  Supports 3-4 clients at a time. Ensure automated processes execute on expected schedule and that output has been verified and delivered to the recipient in a timely manner. Proactively work with client and/or project teams to create and monitor processing schedules. Communicate with Print Production and Production Control Units related to processing schedule questions and/or issues. Initiate/Maintain non-automated processes as needed including validation/review of process results. Track and/or resolve errors that may result from processes and files. Work with client representative(s) to resolve issues reported with the process of any input or output and escalate errors that cannot be resolved by the specialist to the Account Manager. Works to meet team goals and deadlines. Performs preliminary analysis and attempts identification of root cause of issues reported by client and/or its vendors. Receives and facilitates resolution of issues identified through data load processes by the client and/or its vendor(s). Receives and facilitates resolution of issues reported by client related to any aspect of the employees benefits. Differentiates between customer identified defects and system enhancements and escalates appropriately. Serve as first level of triage for escalations received by Call Center. Maintains customer report card and detailed call center reporting. Assists in testing new/revised client applications. Proactively reaches out to clients/vendors to communicate issues.



Kennedy's Pub

• Food Coordinator

  • Sep 2007 - May 2010

  Served as a Line Cook, Assisted customers with food preparation, Offered a daily variety of nutrition and food services, Organized catering orders for parties and events, Maintained a sanitary food service environment. Served as a Line Cook, Assisted customers with food preparation, Offered a daily variety of nutrition and food services, Organized catering orders for parties and events, Maintained a sanitary food service environment.



Hudson Public Schools

• IT Maintenance Specialist Assistant

  • May 2004 - May 2007

  Updated software and hardware and performed PC maintenance/performance enhancement. I provided Information Technology and Technical Support for faculty and staff within the Hudson Public Schools District. Troubleshot hardware and software errors and applied solutions to resolve any problems. Built PC's and laptops, created user accounts, and installed network devices. Updated software and hardware and performed PC maintenance/performance enhancement. I provided Information Technology and Technical Support for faculty and staff within the Hudson Public Schools District. Troubleshot hardware and software errors and applied solutions to resolve any problems. Built PC's and laptops, created user accounts, and installed network devices.