Experience

Invitae

• United States
• Biotechnology Research
• 700 & Above Employee

• Error Processing/Revenue Cycle Support III

  • Mar 2021 - Present

  Irvine, California, United States Executed all cross-functional billing functions within major accounts to generate $3,000,000 per quarter in revenue. Leveraged V-lookup functions to interpret/prepare reports to maximize functional output, providing for the foundation of process improvement implementation amongst numerous teams. Lead/Facilitated monthly meeting for corrective strategies for cost saving initiative and billing error prevention. Compiled and distributed daily reports to team members, allowing day to day… Show more Executed all cross-functional billing functions within major accounts to generate $3,000,000 per quarter in revenue. Leveraged V-lookup functions to interpret/prepare reports to maximize functional output, providing for the foundation of process improvement implementation amongst numerous teams. Lead/Facilitated monthly meeting for corrective strategies for cost saving initiative and billing error prevention. Compiled and distributed daily reports to team members, allowing day to day error clearing processes to take place. Skills: Utilization of Xifin Billing System. Salesforce CRM. Generate and Modify reports via Excel. Process Improvement Initiatives. Patient/Physician Interfacing. Cross-functional team work.

• Billing- phones specialist

  • Oct 2020 - Mar 2021

  Invitae’s mission is to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Direct forms of contribution to overall mission: Assist with inbound calls to help understand pricing of tests provided. Review benefit eligibility with potential patients. Review EOB for final OOP costs to inform patients with best billing decision to fit their financial standing. Cross-functional teamwork to ensure all patients and providers are… Show more Invitae’s mission is to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Direct forms of contribution to overall mission: Assist with inbound calls to help understand pricing of tests provided. Review benefit eligibility with potential patients. Review EOB for final OOP costs to inform patients with best billing decision to fit their financial standing. Cross-functional teamwork to ensure all patients and providers are assisted in a timely and effective manner.



CCXchange, Inc "CCX"

• United States
• Truck Transportation
• 1 - 100 Employee

• Fleet Operations Supervisor

  • Mar 2020 - Oct 2020

  Monitored drivers and coordinated shipments to ensure on-time delivery. Compiled and inspected POs to be delivered to customers and ensured all documents were gathered to complete designated shipments.. Communicated with external and internal stakeholders to review any inefficiencies/discrepancies of work. Assured customers of status updates for all shipments while remaining in compliance with DOT regulations. Utilized tracking software, dispatch software, and microsoft office to… Show more Monitored drivers and coordinated shipments to ensure on-time delivery. Compiled and inspected POs to be delivered to customers and ensured all documents were gathered to complete designated shipments.. Communicated with external and internal stakeholders to review any inefficiencies/discrepancies of work. Assured customers of status updates for all shipments while remaining in compliance with DOT regulations. Utilized tracking software, dispatch software, and microsoft office to organize any requested information. Skills: Utilization of Samsara Tracking/ELD device. Microsoft Office Software. Mcleod Dispatch Software. Cross-functional teamwork. Customer/Client Communication and Negotiations.Daily updates on shipment tracking. Show less



Applied Medical

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Operations Associate

  • Jan 2019 - Dec 2019

  Rancho Santa Margarita Completion of Operations Leadership program with focus on developing future leaders in Operations. Assisted in training and developing others who went through the program upon completion. Day to Day Functions included, but were not limited to Shop Floor Control, Inventory Control, Variance Analysis, Product Line Management, Lean Manufacturing Processes, Process Improvement, Cross Functional Teamwork, and On-Time Management. Trained and developed team members to achieve obtainable… Show more Completion of Operations Leadership program with focus on developing future leaders in Operations. Assisted in training and developing others who went through the program upon completion. Day to Day Functions included, but were not limited to Shop Floor Control, Inventory Control, Variance Analysis, Product Line Management, Lean Manufacturing Processes, Process Improvement, Cross Functional Teamwork, and On-Time Management. Trained and developed team members to achieve obtainable goals set by direct reports, maintained SAP database for inventory stock levels, performed analysis of all shop orders in production leading up to sterilization. Utilized ERP and MRP systems mainly SAP, Microsoft Office Tools, Power BI, and proprietary software system. Show less



Wood Ranch

• Restaurants
• 100 - 200 Employee

• Trainer

  • Aug 2015 - Jan 2019

  Orange County, California Area -Demonstrate complete menu knowledge in order to assist guest with questions and dietary restrictions they may have. Also utilized menu knowledge to train and develop new team members. -Establish order lead time based on amount ordered and complexity of order to insure customer satisfaction. -Assist and problem solve any issue that may have risen in takeout to ensure corrective actions were being performed in a timely manner. Establish preventative action items to ensure any… Show more -Demonstrate complete menu knowledge in order to assist guest with questions and dietary restrictions they may have. Also utilized menu knowledge to train and develop new team members. -Establish order lead time based on amount ordered and complexity of order to insure customer satisfaction. -Assist and problem solve any issue that may have risen in takeout to ensure corrective actions were being performed in a timely manner. Establish preventative action items to ensure any issues that have been presented may be corrected for the future. -Scheduled team members for shifts in anticipation of peak hours.Coordinated personnel time off request to accommodate appropriately. -System utilization of Aloha order management, Microsoft Office, and Hot Schedules. Show less



Nekter Juice Bar

• United States
• Food and Beverage Services
• 200 - 300 Employee

• Store Team Lead

  • Jul 2013 - Jul 2015

  Orange County, California Area Train all new members of the store, while upholding all standards of service set by the company. In charge of opening and closing procedures including daily deposits, counting the cash drawers, nightly produce orders, restocking all products sold, and performing daily store tasks.