Experience

CPAP Clinic

• Canada
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Clinical Manager

  • Apr 2015 - Present

• CPAP Consultant

  • Apr 2013 - Apr 2015

  - Assisting clients, both in-house and on-line, with their nCPAP purchases- Troubleshooting mask fitting issues, technical problems- Liasing with sleep and respiratory specialists in order to promote patient compliance and successful therapy- Assisting the organization with its expansion into Mississauga- Submitting and following up with all ADP claims


Sleep Strategies Inc.
• Contract Scoring Technician

  • Mar 2012 - Dec 2018


RestAssure Inc.

• Canada

• Client Care Representative - Sleep Therapy Division

  • Jan 2009 - Mar 2012

  - Assisting clients with their nCPAP purchases - Troubleshooting mask fitting issues, technical problems - Liasing with sleep and respiratory specialists in order to promote patient compliance and successful therapy - setting up and analysing overnight oximetry studies - setting up and analysing level 3 Stardust studies - Assisting clients with their nCPAP purchases - Troubleshooting mask fitting issues, technical problems - Liasing with sleep and respiratory specialists in order to promote patient compliance and successful therapy - setting up and analysing overnight oximetry studies - setting up and analysing level 3 Stardust studies



Napping Dragon Sleep Services

• Chief Technician

  • Jun 2008 - Feb 2010

  - scored Sandman 9.2 records for Woodbine Steeles Sleep Clinic - scored REMBrandt records for Brampton Sleep Disorders Centre - consulted with the Technical Director and Office Manager of the Brampton Sleep Disorders Centre on matters concerning general laboratory procedures and their Quality Assurance Program - scored Sandman 9.2 records for Woodbine Steeles Sleep Clinic - scored REMBrandt records for Brampton Sleep Disorders Centre - consulted with the Technical Director and Office Manager of the Brampton Sleep Disorders Centre on matters concerning general laboratory procedures and their Quality Assurance Program



Woodbine-Steeles Sleep Clinic

• Technical Director

  • Sep 2007 - Jun 2008

  - consulted on and over-saw the construction of a six-bed laboratory, including the installation of the digital Sandman system, Nellcor and ResMed CPAP units, computer monitoring station, and infection control centre - wrote and implemented the Policy and Procedures Manual, including technical, medical, infection control, employment and scoring policies - recruited and trained a complete technical staff - maintained laboratory standards through regular performance evaluations of all technical and scoring staff as well as regular repair to the clinic equipment as required - personally analysed over half of all sleep records - liaised with medical consultants and homecare representatives to ensure proper patient care



Oakville Sleep Medicine Center

• Technical Director

  • Sep 2005 - Sep 2007

  - maintained clinical protocols, procedures, regulations and records relating to the operation of a six bed sleep laboratory; trained and scored studies on the digital Sandman system responsible for the recruitment and hiring of technical staff, as well as chairing all staff meetings - evaluated the performance of the technical staff by regularly reviewing the scored sleep studies and patient documentation as well as randomly reviewing data acquisition - scheduled and rotated staff to ensure optimal clinic operation - ensured the maintenance and repair to the clinic equipment as required at regular intervals - personally scored over half of all sleep records - over-saw the expansion of the lab to nine beds; installed, trained and scored studies on the new XLTek system - liaised with medical consultants and homecare representatives to ensure proper patient care - prepared for and successfully completed two IHF laboratory inspections



Sleep Disorders Centre of Metropolitan Toronto

• Polysomnographic Technologist

  • Jan 2003 - Sep 2005

  - performed daily data management procedures - tested broken equipment and repaired or replaced as necessary - performed all month end quality assurance checks: ie. All-channel calibrations; CPAP machine pressure and filter checks; emergency equipment checks - took inventory and placed orders with various suppliers - received inventory and stocked the shelves - performed and scored MSLTs - scored PSGs, CPAP titrations, and split night studies - archived and stored studies from the previous year - helped to organize the monthly and year-end technicians meetings - dealt with scheduling conflicts, patient complaints, medical and technical incidents when the Chief Technologist was unavailable - was on-call when the Chief Technologist was out-of-town