Experience

Mwanga Hakika Bank

• Tanzania
• Banking
• 1 - 100 Employee

• Head Of Credit

  • May 2022 - Present

  As Head of Credit I am responsible for the entire credit granting process. This includes the consistent application of a credit policy, periodic credit reviews of existing customers, and assessing the creditworthiness of potential customers. The HOC goal is to optimize the mix of company sales and bad debt losses.Responsibilities & Accountabilities√Maintain a department organizational structure sufficient to meet all goals and objectives√Properly motivate the credit and collections staff√Measure department performance with appropriate metrics√Provide for ongoing training of the credit staff√Manage relations with collection agencies√Manage relations with credit reporting agencies√Manage relations with credit insurance providers√Manage relations with the sales department√Maintain the corporate credit policy√Recommend changes in the credit policy to Management√Create a credit scoring model√Manage customer credit files√Monitor the Credit Granting process√Accept or reject the staff's credit recommendations√Personally investigate the largest customer credit applications√Personally visit the largest customers to establish relations√Monitor periodic credit reviews√Monitor deductions being taken by customers√Manage the application of late fees√Manage the corporate financing program Show less

• Senior Credit Manager

  • Oct 2018 - May 2022



SONGEA BUSINESS CLINIC

• RUVUMA

• FINANCE MANAGER

  • Feb 2017 - Oct 2018



MCB LTD

• Songea

• Head of Songea Customer Service Center

  • Nov 2015 - Oct 2018

  Responsibilities  Ensuring the target of the Center are met  Ensuring that operational cost of the Center are kept at minimal level  To put strategies on Savings (Deposits) mobilization  Ensuring that portfolio become and remain quality  Ensuring that all defaulters are repaying their loans timely. Responsibilities  Ensuring the target of the Center are met  Ensuring that operational cost of the Center are kept at minimal level  To put strategies on Savings (Deposits) mobilization  Ensuring that portfolio become and remain quality  Ensuring that all defaulters are repaying their loans timely.



MBINGA COMMUNITY BANK PLC

• RUVUMA-TANZANIA

• Assistant Internal Auditor

  • Aug 2013 - Nov 2015

  Perform surprise cash examination to check compliance for all cash handling procedures including insurance cover, cash limit for the strong room and Ensure that the limit is not exceeded. · Ensure that reconciliations of cash on E-money services and balances with other bank are done on time. · Obtain explanations for any long outstanding reconciling items. · obtain a schedule of deposits from customers and balance by type (e.g. savings, current, fixed etc). undertake an analysis of the deposits held as at the end of the quarter and comment on the degree of concentration of deposits by sector. · summarise deposits balances on month by month and perform detailed analytical review on significant movements · select top 20 deposits and check subsequent withdrawals · Obtain loan balances as at the end of quarter and compare to balances as at the start of the quarter. Obtain explanations for any significant changes. · Review all micro-loans to customers, who are classified as non-performing as at the beginning of the quarter by management. Assess validity of this classification via observation of recent payment history and discussion with the client. · Ensure that share register is updated. Show less



Mbinga Community Bank

• Mbinga Tanzania

• Credit Officer and Head of Customer Service Centre

  • Feb 2011 - Jul 2013

  Opening of customers accounts · Check customers balance accounts and provision of Bank Statements · Casting · Training customers and Appraising loan application · Disbursement of loan to customers accounts · Visiting the customers to the areas of business for checking status of the business · Monitor personal savings accounts to ensure compulsory savings are deposited without fail (specifically to clients who have loans) · Prepare loan files for presentation before the credit committee · Ensure repayments schedules are given to customers and they are adhered to · Plan and carry out recovery action · Prepare and submit weekly& monthly portfolio reports to credit manager · Perform any other duties as may be assigned by supervisors Achievements: I changed Portfolio at Risk (PAR) from 35% and currently ranges from 9% to 13%.specificallySBL and IML(Individual Micro loans) Show less