Courtney Willing

Operations Management Consultant at Seven Tepees Youth Program
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Spanish Limited working proficiency

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Steve Soesbe

I had the pleasure of working with Courtney for 6 years at 7 Tepees Youth Program. Through our time together, I experienced first hand her drive to be an effective organizational leader take shape. She was a founding member of the College and Career Advising Program, where she was a key architect of the program's structure and implementation of it across multiple program sites. Courtney is a thoughtful and compassionate co-worker who has a passion for creating equitable and relevant programming for all people and she is someone that can motivate a team to be their best selves. She is organized, responsive, and dedicated, which makes her an essential member of any team she joins.

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Operations Management Consultant
      • Oct 2021 - Present

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Operations Management Consultant
      • Aug 2021 - Present

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Director Of Program Services
      • Aug 2020 - Aug 2021

    • Associate Director, Program Operations
      • Aug 2019 - Aug 2020

      As a response to the nature of the pandemic, I led the department's transition to a fully online execution of nearly every program slated for production in 2020. Responsibilities also included: managing the organizational scheduling of both programming/events and staffing for a total of nearly 120 programs annually with a staff of up to 16; leading the process of department hiring; and, managing a team of 4 program management associates. I also maintained a portfolio of international high profile custom clients and local open enrollment educational programs.

    • Program Manager
      • Oct 2017 - Sep 2019

      Lead the planning and implementation of 14-17 executive education programs for both custom clients and open enrollment opportunities.

    • United States
    • Higher Education
    • 700 & Above Employee
    • External Application Reader
      • Nov 2013 - Apr 2017

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Deputy Director
      • May 2015 - Sep 2016

      As the most senior member of the Executive Leadership Team, I was second in command for all day-to-day operations and organizational events. Duties included acting as an ambassador on behalf of the organization to all essential stakeholders; event planning and coordination for all fundraisers and foundation/volunteer visits – managing registration, strategic program development; leading human resources – including the hiring, onboarding, and integrating of new hires throughout the year.

    • Director of College and Career Advising Program
      • Aug 2010 - May 2015

      My highlights in this role include extending an initial three-year grant into an eight-year program, designing various grade-level appropriate credit remediation programs, and forming strong school site partnerships with three San Francisco Unified School District high schools, City College of San Francisco and San Francisco State University. We also were selected to join the federally funded Promise Neighborhood Initiative as the lead for high school programming in San Francisco's Mission District.

    • Assistant Director - College & Career Advising Program
      • Jul 2008 - Jul 2010

      As part of a two-person team, I co-conceived and implemented an equity-based college access program at two high schools within SFSUD, serving approximately 1000 students a year.

    • Americorps Member - BAYAC
      • Aug 2007 - Jul 2008

      In my original position with the agency, I co-facilitated the afterschool program and outdoor education program for 45 high school-aged students.

Education

  • San Francisco State University
    Masters of Public Administration
    2014 - 2019
  • University of California, Santa Cruz
    Bachelor of Arts (B.A.), Literature
    2005 - 2007
  • Cuesta College
    Associate of Arts (AA)
    2002 - 2005

Community

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