Experience

Arlington Industries

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sennior Technical Analyst

  • Sep 2013 - Present

  Develops, modifies and improves current procedures through research and fact-finding resulting in increased productivity. Finds creative solutions to specific customer and vendor needs increasing revenue and sales opportunities. Serves as a resource in the area of ERP workflow processes, relational data base design, networking and communications, systems analysis, system programming, systems administration, job scheduling or a combination of specialties.

• Ecommerce Administrator

  • Sep 2007 - Present

  Maintain and customize current e-commerce site for company and customer requests. Responsible for global data changes, vendor pricing updates, and customer pricing exports, reducing manual system changes and increasing productivity. Developed, programmed, and implemented automated email system reducing costs for paper, printing, envelopes, and postage.

• EDI Administrator

  • Sep 2004 - Sep 2007

  Implement, automate, and administrate all stages of EDI solution utilizing Microsoft BizTalk and custom scripts to meet the needs of vendors and customers. Automate creation and delivery of daily, weekly, and monthly product and price files including custom reports to customers via FTP and email.

• Pricing Manager, Project Leader

  • Apr 2002 - Sep 2004

  Generate and automate custom reports specifically to analyze and manage product and customer profitability. Implement and mange password protected margins controls at the order entry line level. Create and administrate customer rebate programs. Choose and lead team, representative of all departments, to customize look and feel of new online e-commerce solution. Quality assure and manage multiple phased role out from beta to live implementation to customers. Re-develop daily invoice… Show more Generate and automate custom reports specifically to analyze and manage product and customer profitability. Implement and mange password protected margins controls at the order entry line level. Create and administrate customer rebate programs. Choose and lead team, representative of all departments, to customize look and feel of new online e-commerce solution. Quality assure and manage multiple phased role out from beta to live implementation to customers. Re-develop daily invoice printing process: invoice format, printing, and mailing procedures, reducing a 3 hour procedure to less than a 1 hour procedure.



The Systems House, (formerly US Office Products IT Dept)

• Helpdesk Manager

  • Aug 2002 - Mar 2004

  Provide Software support to over 1500 users within the continental U.S. Successfully manage a staff of eight employees. Instituted utilities which aided in the detection and evaluation of client bugs, resulting in quicker solutions, decreased number of support calls, and increased client satisfaction. Provide Software support to over 1500 users within the continental U.S. Successfully manage a staff of eight employees. Instituted utilities which aided in the detection and evaluation of client bugs, resulting in quicker solutions, decreased number of support calls, and increased client satisfaction.