Courtney Smith

Business Development Manager at Essential Resources Educational Publishers
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • English -

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Experience

    • New Zealand
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Business Development Manager
      • Feb 2019 - Present

      We all want a world where teachers have the tools they need to inspire a lifelong love for learning in students. My team and I create solutions that educate, empower, and save precious time for teachers and learners at all levels. We all want a world where teachers have the tools they need to inspire a lifelong love for learning in students. My team and I create solutions that educate, empower, and save precious time for teachers and learners at all levels.

    • Australia
    • Financial Services
    • 200 - 300 Employee
    • Aftermarket Consultant
      • Jan 2018 - Dec 2018

      Work with Leasing Consultants, Sales Support Team, Dealerships and Applicators to sell aftermarket products, process all sales and ensure that products are fitted according to customer expectations

    • Direct Sales Consultant
      • Jul 2017 - Dec 2017

      Contacting new leads generated by colleagues to identify new opportunities and provide solutions for potential customers

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Enterprise Care Support Specialist
      • Nov 2016 - Jun 2017

      Managed end-to-end process of small-medium enterprise billing Managed end-to-end process of small-medium enterprise billing

    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Service Implementation Manager
      • Apr 2015 - Jul 2016

      End-to-end ownership of ordering, delivery and billing of a solution to the client Customer and supplier management Number porting specialist – UK geographic, UK non-geographic and IPEx Escalation Management Understanding of UK Unified Communications Products Co-ordination of internal resources to deliver a solution and resolve issues when required End-to-end ownership of ordering, delivery and billing of a solution to the client Customer and supplier management Number porting specialist – UK geographic, UK non-geographic and IPEx Escalation Management Understanding of UK Unified Communications Products Co-ordination of internal resources to deliver a solution and resolve issues when required

    • New Zealand
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Administrative and Marketing Assistant
      • Nov 2012 - Jun 2014

      Compilation and analysis of marketing trends and sales results into an Excel DocumentBank reconciliations, accounts receivable and creditsSocial media strategy, execution and analysisSupporting Business Manager with all aspects of sales and marketingCo-ordination and implementation of direct marketing materialHigh level of product knowledgeProcessing web and customer ordersDispatch process including manifests and stock tracking Stock management and daily printing Conference and trade show organisation, support and attendanceOrganisation and running of educational seminars Excellent understanding of CRM tool (Accredo) and data managementOffice Management of stationary, supplies and all administration needs

    • Publishing Assistant
      • May 2012 - Nov 2012

      Proofreading all publishing and marketing campaigns – paying strict attention to accuracy and company style guidelinesUploading product information to web and CRM (Accredo)Support Publishing Director in all aspects of production General administration, data management, and data entryFirst point of customer services contact via phone and emailAssisting with the development and management of publications

Education

  • University of Otago
    Bachelor of Arts (B.A.), Psychology
    2009 - 2012

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