Courtney Rogers

Technical Account Manager at DELVE
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Contact Information
us****@****om
(386) 825-5501
Location
Boulder, Colorado, United States, US

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Vitalii B.

Have you ever encountered any confusion while organizing complex processes or, do you feel like there might be some room for improving the microclimate on your team? Even if you say ‘No’, it’s originally falsely to stand your ground till the end and not to seek continued efforts towards making working processes smoother and more pleasant. What I’m getting at is Courtney, whose page you got interested in and a peer who I’ve been working with for more than 1 year now. We’ve come through so many roadblocks together in our relatively young department that if I ever decided to run own business wherever across the globe, I’d definitely want Courtney as an indispensable asset on the crew! Without exaggeration, her organizational and multitasking skills speak for themselves and happen to be a precise example that was taken to define these terms as such. High customer service in need? Take it easy, you can entirely rely on Courtney, and she’ll work things out in a snap. Do let me know if you are looking for a productive employee and if you’d like to get extra details on Courtney. Use this email, please – vitalii0472@gmail.com

Kelli Schack

Courtney is a talented and dedicated professional. Organized, manages many projects at once, and consistently produces results. She works well independently and is self motivated, but also a team player helping out whenever and wherever. Courtney embraces change and thrives on execution, turning a challenge into a success. She is personable, enthusiastic, passionate, devoted, and would be a great asset to any organization.

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Credentials

  • Bachelor of Arts in Economics
    University of Colorado Boulder
    May, 2020
    - Nov, 2024
  • Ad Operations Specialist
    Adform
    Sep, 2022
    - Nov, 2024
  • Mobile Experience Certification Exam
    Google Digital Academy (Skillshop)
    Sep, 2022
    - Nov, 2024
  • Programmatic Specialist
    Adform
    Sep, 2022
    - Nov, 2024
  • Creative Certification Exam
    Google Digital Academy (Skillshop)
    Aug, 2022
    - Nov, 2024
  • Google Analytics Individual Qualification
    Google
    Aug, 2022
    - Nov, 2024
  • Campaign Manager
    Google
    Sep, 2021
    - Nov, 2024
  • Creative Certification Exam
    Google
    Sep, 2021
    - Nov, 2024
  • Display & Video 360
    Google
    Sep, 2021
    - Nov, 2024
  • Search Ads 360 Certification Exam
    Google
    Sep, 2021
    - Nov, 2024
  • Sponsored Ads Foundations Certification
    Amazon
    Oct, 2020
    - Nov, 2024
  • Edge Academy Certified: Data-Driven Planning
    The Trade Desk
    Aug, 2020
    - Nov, 2024
  • Google Analytics Individual Qualification
    Google
    Aug, 2020
    - Nov, 2024

Experience

    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Technical Account Manager
      • Sep 2022 - Present

      - Nurture positive and collaborative working relationships with key clients, technology partners, and internal departments.- Help clients leverage the Google Marketing Platforms and other technologies through new feature adoption, knowledge sharing, training advanced application, and customized solutions enabling improved digital media strategy, analytics and processes to optimize business outcomes.- Guide clients based on their business needs, best platforms, and Delve’s best practices to enable or improve current state; while identifying commercial opportunities to expand to other technologies and services within Delve.- Manage the development and implementation of advanced solutions and best practices, during pre-sales and daily management. - Lead the creation of processes, resources, and scalable solutions to support clients and a global team of ad tech specialists who design and support technical implementation.- Maintain up-to-date knowledge of platform updates, betas, and launches to ensure ongoing communication with both internal and external stakeholders.- Organize and maintain a database of pertinent client information, tech partner resources, internal tracking systems, learning materials, etc.

    • AdTech Solution Consultant
      • Feb 2022 - Sep 2022

      - Manage ATP’s external communications process & monthly newsletter via Mailerlite- Track client account activity and manage prepayment process- Conduct monthly calls with clients to ensure expectations are exceeded.- Keep up to date on trends and news from the industry, our competitors, and our target market- Investigate opportunities, potential new products, and ideas by researching industry and related events, publications, and announcements.- Effectively communicate DELVE's and the AdTech's value propositions in phone conversations, emails, and demos with clients - Work with team to complete projects that will enhance client value (trainings, technology audits etc.)- Serve as a credible, trustworthy representative of DELVE and our products and services. - Assist with monthly billing procedures; ensuring calculations and organization are correct.- Communicate successfully with a diverse set of prospective clients and decision makers, across multiple verticals & business units. - Manage AdTech support tickets and deliver on sold expectations- Update and create resources to service the AdTech sold externally; & Keep internal players up-to-date- Maintain quality service by enforcing organization standards.- Mentor and advise team interns

    • AdTech Solution Analyst
      • Mar 2021 - Feb 2022

      - Worked across MarTech platforms- Set up, optimized, and managed paid media campaigns- Communicated with and solved client problems- Gathered and analyzed media performance data to explain patterns/insights to clients and make informed decisions- Tracked client account activity- Acted as the creative project manager for client and ensured successful delivery of all creatives across 8 state media campaigns- Managed AdTech support tickets and deliver on sold expectations- Updated and created organizational resources to service AdTech customers and provide support- Researched and remained up to date on trends and news from the industry, competitors, and target market

    • Digital Media Associate
      • Aug 2020 - Mar 2021

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Science and Conservation Intern
      • Jan 2020 - Apr 2020

      - Worked with The Nature Conservancy’s science and conservation staff on projects related to land and water conservation- Conducted research project on Fisher’s Peak to find historical documents to help understand the land's ecological past- Updated, edited and created field work Orientation Narratives- Edited and created land management plans- Gained extensive knowledge of TNC's mission, and Conservation Easements across Colorado- Updated field work data in Microsoft Excel- Analyzed motion-sensor trail cameras for wildlife and disruptions- Created a visual graphic/poster for Carpenter Ranch, a TNC conservation easement property

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Communications and Development Intern
      • Aug 2019 - Jan 2020

      - Collaborated with communications and marketing team- Ran social media accounts- Increased media engagement by 67%- Created visual content and advertisements in Adobe Creative Photoshop- Assisted with newsletter creation and event planning- Drafted and scheduled blog post updates- Promoted events- Ran and advertised annual photo contest - Collaborated with communications and marketing team- Ran social media accounts- Increased media engagement by 67%- Created visual content and advertisements in Adobe Creative Photoshop- Assisted with newsletter creation and event planning- Drafted and scheduled blog post updates- Promoted events- Ran and advertised annual photo contest

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Data Analyst and Communications Intern
      • May 2019 - Aug 2019

      - Worked with the Hunter Douglas Installation Services team (HDIS) helping with many tasks - Created and analyze data in Excel- Analyzed trends in data- Worked in Tableau to create appealing visualizations - Used SalesForce to report data- Created ChatterPosts to notify installers of announcements - Communicate with a variety of individuals effectively- Worked with cross-country field-services team - Worked with the Hunter Douglas Installation Services team (HDIS) helping with many tasks - Created and analyze data in Excel- Analyzed trends in data- Worked in Tableau to create appealing visualizations - Used SalesForce to report data- Created ChatterPosts to notify installers of announcements - Communicate with a variety of individuals effectively- Worked with cross-country field-services team

    • United States
    • Consumer Goods
    • Marketing Intern
      • Oct 2018 - Jul 2019

      - High Hopes Hammock Co is outdoors product startup with a charitable emphasis. For every product sold we help children facing homelessness and poverty. - Packaged and shipped hammocks in order to provide quick and personable customer service - Managed and create content for social media pages- Contributed to high-level marketing by editing and proofreading email campaigns- Created advertisements in Google Ads- Analyzed engagement and conversion rates in Google Analytics- Helped organize charitable fundraiser where proceeds went to The Children's Home Project

Education

  • University of Colorado Boulder
    Bachelor of Arts - BA, Economics
    2018 - 2020
  • University of Tampa
    Bachelor of Arts - BA, Economics
    2016 - 2018

Community

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