Courtney Craig

Project Manager at Eleanor Creative
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Contact Information
us****@****om
(386) 825-5501
Location
Omaha, Nebraska, United States, US

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5.0

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Sara Deuel

Courtney was a highly valued member of our team as the Creative Studio Operations Manager. She worked directly with me and other department leaders on resource and capacity management, continuous improvement, and financial performance across the business. Courtney is adaptable, resourceful, has excellent communication skills and an incredible work ethic. She excelled in process improvements, and optimizing operational efficiencies, all while fostering a collaborative team culture within the Design Studio. Courtney is committed, creative, trustworthy, and her energy and positivity is infectious. Her natural strengths in strategic thinking and creative problem-solving make her perfect for operations management in any industry. Courtney is a natural leader, and makes a positive impact on team collaboration and culture.

Tim Kail

You want Courtney on your team. Period. I actively recruited her to DI, having known her skills and all-around awesome attitude from our time together at Barkley. She is as positive, proactive, direct, collaborative, and constructive as it gets, and she is always looking for a way to elevate her team and the work. There's no ego with Courtney. If you give her your objectives, and the authority to make them happen, she will kill it. If you want to hire someone who will help maintain the status quo, you should hire someone else. But if you want someone who will elevate your business immediately, and drive meaningful improvement day-in and day-out, you just found your best candidate.

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager
      • Oct 2023 - Present

    • United States
    • Design Services
    • 100 - 200 Employee
    • Creative Studio Operations Manager
      • Aug 2021 - Jul 2023

      - Review, establish and execute improvements to targeted organizational processes; find knowledge and skills gaps and help address them within the Creative Studio- Work closely with Sales to create RFPs, SOW documents, change orders and proposals - Establish and oversee the design proposal, design estimation, and design partnerships process that is scalable - Spearheaded Creative Studio strategic initiatives program that included updating multiple internal processes, documentation, and structure that created efficiencies across multiple departments at DI Show less

    • Digital Content Production Manager
      • Oct 2019 - Aug 2021

      - Planned and implemented the production for a range of digital content (video, social, interactive, presentations, marketing materials, audio, etc.)- Consulted with Creative, Account, Strategy, Project Management, Tech Producers, Design/Build and Legal internal and external staffs from inception of ideas through completion of production- Evaluated, solicited bids, and negotiated with production companies, contractors, and any external resources to determine best qualified fit dependent on needs specific to projects Show less

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Campaign Program Manager
      • Mar 2018 - Sep 2019

      - Established a consistent and effective workflow and resource management process across the alignment - Manage resource to revenue forecasting and analysis for the Wendy’s brand - Create near-term and long-term solutions to more efficiently deploy resources across multiple projects and work streams - Build, manage and own timeline development to ensure all key touch points are met on projects ranging from broadcast (TV and radio), digital and social activations, paid search, email and web Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Creative Production Manager
      • Jun 2015 - Mar 2018

      - Participate in and/or facilitate creative staffing and resourcing discussions - Create estimates and timelines prior to kick off to ensure ability to meet both scope and deadline of project deliverables - Help foster management of creative teams to improve morale and productivity - Provide ongoing analysis of overall resource management and creative team structures to improve strategic and conceptual focus - Work with account management to develop staffing plans based on SOWs & KPIs Show less

    • United States
    • Advertising Services
    • 500 - 600 Employee
    • Creative Production Manager
      • May 2013 - Jun 2015

      Manage scope, estimates, and schedules for the video production department as well as the daily workload for studio production.

    • Resource Manager
      • May 2012 - May 2013

      Manage workloads for over 50 creative and technical resources.

    • Resource Coordinator
      • Aug 2011 - May 2012

Education

  • University of Nebraska-Lincoln
    Bachelors, Business Administration
    2006 - 2010
  • Millard West High School
    2002 - 2006

Community

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