Experience

Levert

• Canada
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Manager

  • May 2021 - Present



PQA Testing

• Talent Acquisition Manager

  • Jan 2021 - May 2021

  · Responsible for full-cycle hiring and recruitment nation-wide.· Build strong partnerships with hiring managers to ensure an efficient and effective recruitment process that delivers an excellent candidate experience.· Contribute to the recruitment process of preparing job descriptions, advertisements, developing interview questions, screen resumes, and conducting interviews, and ensuring sound hiring policies and procedures are followed.· Proactively determine any talent gaps and provide a customized recruitment strategy across all regions.· Make employment recommendations based on information developed through interviews, reference checks, applications and resumes.· Anticipate the Company’s future hiring needs and proactively build relationships with relevant talent.· Provide strategies for sourcing Hard to Fill / Critical Roles for region.· In partnership with the HR Manager, establish, develop and implement HR programs and policies at all levels of the organization· Partner closely with various departments, facilities, and supervisors in structuring and developing their respective teams to maximize performance and employee engagement· Coach Managers on talent management and succession planning; how to best motivate and challenge all members of their teams to ensure employee performance, engagement, and accountability· Support organizational change through strategic planning, and organizational behavior/change management principles· Lead and manage initiatives such as performance review, process support, salary and bonus administration and data expertise· Build and implement an employer branding strategy to bring to life the company culture while balancing needs and customs that helps attract, retain and inspire employees.· Act as a brand ambassador and follow up with internal referrals in a timely manner. Ensure the talent acquisition team is representing our values and brand with all interactions with internal and external candidates.



Levert

• Canada
• Staffing and Recruiting
• 1 - 100 Employee

• Quality Assurance Quality Control Coordinator

  • Oct 2019 - Dec 2020

• Recruiter

  • Oct 2015 - Oct 2019

  • Responsible for delivering all facets of recruiting success; job postings, resume screening, interviews, client interviews, job offers, employee onboarding, employee retention• Develop recruiting plans; using traditional sourcing strategies and effectively create new strategic recruiting idea• Provide excellent customer service; by using excellent communication and listening skills• Successfully provide qualified candidates to clients, which match their business requirements• Maintain a sufficient database of recruitment leads to meet current and future clients’ needs• Ensure all Employee and Candidate records are maintained accurately in CRM• Attend job fairs and partner with local employment services• Develop recruitment strategies to suit business needs and requirements of clients• Monitor client satisfaction; continuously provide solutions to improve service and/or candidates• Communicate and build relationship with employees, provide leadership, guidance and motivation • Responsible for developing and maintaining strong relations with new and existing clients• Maintain high profile in local business community for business development• Achieve sales targets for current business sales and renewals



Everest College Canada

• Education Administration Programs
• 1 - 100 Employee

• Employment Specialist

  • May 2013 - Feb 2015

  *Everest College went into receivership and bankruptcy February 2015• Supported students throughout their education and post-graduation, provided career service advice while ensuring student has an excellent educational experience • Used case management approach to assist students and graduates with their job seeking efforts by coaching students and graduates in resume and portfolio development, career goal assessment, interviewing techniques, and professionalism skills • Resolved complaints, respond to situations involving students/employers by using analytical approach; assessing situation, presenting and implementing solution• Conducted educational presentations which assisted students in 4 core areas, Personal Development, Professionalism, Resume Writing, and Interviewing Techniques/Mock Interview• Organized and facilitated quarterly Program Advisory Meetings with community and business leaders, assessed market trends, student employability, and program areas for development. Reported information to senior management and made appropriate adjustments to educational programs• Developed reports, presentations, and documents; held weekly meeting with senior management on labour market trends, employment prospects, student evaluations• Communicated with employers in the community, participated in career fairs, coordinated employer presentations, attended job fairs, and distributed marketing materials to generate job leads and potential employment opportunities• Produced an active lead generation to ensure job opportunities were available for graduated students. Build and maintained relationships with businesses, assisted them with the hiring needs• Operated in a highly regulated environment, adhered to Ministry and company policies



TPS Group of Companies

• Canada
• Staffing and Recruiting
• 1 - 100 Employee

• Business Development and Recruitment Specialist

  • Sep 2012 - May 2013

  • Handled incoming communications from clients and employees, processed requests for information• Liaised between client and employee to ensure proper communication and job requirements were completed. When needed solved complaints while maintaining customer satisfaction and company values and integrity• Contacted 30+ clients and employees daily, via face to face interaction or on the phone• Recorded accurate notes and information in database, updated client and employee information• Responsible for filing and maintaining 2000+ client and employee records, updated on a regular basis• Completed phone and face to face cold calls and marketing presentations to new and existing customers• Developed clear and effective written proposals/quotations, via Word and Excel. Distributed material to team members and client• Coordinate cohesive sales environment with management, recruiting team and accounting to ensure all company goals and targets were being met• Communicated effectively with management by providing oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and servicesMarketing and Recruiting Consultant• Communicated with clients via phone, to complete phone interviews, pre-screen and answer their questions regarding the prospective position• Updated applicants pre-screening information in online database, recorded accurate detailed information to allow other recruiters to review information• Responsible for all communications with applicants and managed the candidate/manager relationships • Used social media and marketing websites to promote business, extensive knowledge on computer software• Prepared, edited and proofread documents which were used for marketing material, including leaflets, posters, flyers and newsletters• Used Word, Excel, PowerPoint and Publisher to produce documents, marketing material and reports



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Branch Manager

  • Oct 2006 - Oct 2011

  • Managed day to day branch operations in 4 core areas such as Customer Service, Marketing, Employee Development and Profitability. Managed and coached a team of 6-12 employees to achieve branch and personal development goals• Planned and organized schedule of employees for optimal service results, adhered to Company work hour policies by taking a proactive planning approach• Applied performance management process, supporting employees to achieve their personal development goals. Responsible for completing quarterly and yearly reviews to aid in the employees development and branch success• Held daily, weekly and monthly goal meeting with employees to form a cohesive team environment• Maintained an above average customer service record month over month by ensuring each customer inquiry was met and handled all objections with the upmost care and consideration for all involved• Responsible for a fast-pace customer environment, communicated with 200+ customer and clients daily via walk-in or over the phone• Updated area manager and senior management of sales, profits, budget monitoring, through the use of presentations, spreadsheets, charts and graphs • Communicated with external corporate clients, built relationships to formulate potential business opportunities• Successfully encouraged and developed employees to finish the Management Trainee program leading them into Assistant Manager and Branch Manager positionsAssistant Manager - Enterprise Rent A CarJanuary 2008 - June 2009Management Trainee - Enterprise Rent A CarOctober 2006 - January 2008