Experience

Langston University

• United States
• Higher Education
• 300 - 400 Employee

• Default Manager

  • Feb 2020 - Present

  Represent the Office of Financial Aid on various platforms such as zoom Oversees entrance and exit counseling sessions Process and Review Financial Aid Appeals Certifies loan requests and manages repayment data Handles delinquent and default reports Assist students, lenders, guarantors, staff, and faculty with questions regarding student loans Resolves student loan questions Handles incoming and outgoing student loan checks Promotes financial literacy Represent the Office of Financial Aid on various platforms such as zoom Oversees entrance and exit counseling sessions Process and Review Financial Aid Appeals Certifies loan requests and manages repayment data Handles delinquent and default reports Assist students, lenders, guarantors, staff, and faculty with questions regarding student loans Resolves student loan questions Handles incoming and outgoing student loan checks Promotes financial literacy



Hertz

• United States
• Travel Arrangements
• 700 & Above Employee

• Title and Registration Processor

  • May 2017 - Feb 2020

  Title and Registration Processor, processed daily vehicle registration and titles. Learn and maintain thorough understanding of corresponding state and local title processing regulations and policies. As the Title and Registration processor I answered questions; provided support and facilitated the Hertz experience by offering solutions to meet customer's needs. l maintained file documentation, update customers on file status, and maintain accurate records of vehicle titling within company guidelines. In the position I provided customer service and had regual interaction with high level managers within the company. Show less

• First Notice of Loss Examiner

  • Feb 2013 - May 2017

  Enters new loss report information, claim documentation and loss details for all Property and Casualty lines of business. Provides services, including repair options, rental reservations, property mitigation, towing, coverage verification and policy information.



Enterprise Holdings

• United States
• Travel Arrangements
• 700 & Above Employee

• Executive Assistant

  • Oct 2007 - Sep 2012

  Assistant to VP Controller Handled collections, received payments, processed payment, sent out mailings for overdue vehicles. Vehicle Acquisition Assistant Registred fleet, handled titles of fleet, sent billings for tollway charges, recieved and processed payments Assistant to VP Controller Handled collections, received payments, processed payment, sent out mailings for overdue vehicles. Vehicle Acquisition Assistant Registred fleet, handled titles of fleet, sent billings for tollway charges, recieved and processed payments