Tax Team Lead

• Sep 2021 - Present

English Second Language Teacher

• Sep 2019 - Sep 2021

• Taught English as a second language to students in China. • Followed lesson plans and evaluated student progress • Created learning tools to teach effectively through online learning • Taught English as a second language to students in China. • Followed lesson plans and evaluated student progress • Created learning tools to teach effectively through online learning

Tax and Retirement Specialist

• Jan 2019 - Sep 2021

• Performed Quality Evaluations for team members • Collaborated with other Quality Evaluators to keep processing guidelines up to date • Developed procedures for multiple team processes • Helped evaluate current procedures for accuracy and updates • Asses work of peers for training and quality purposes • Coached peers for various tasks • Trained other team members on multiple processes • Lead team problem solving sessions • Designed weekly quizzes to help improve team knowledge and retention of information • Re-designed system for training team members • Created various resources for team use • Prioritized daily work along with additional unforeseen tasks

Mathematics Teacher

• Aug 2015 - Dec 2018

• Planned 100 minute lessons with frequent transitions each day • Developed handouts, daily worksheets, quizzes, and tests aligned with state standards • Collaborated with other math teachers to create new curriculum • Researched new ways to teach different math concepts • Prioritized time to efficiently accomplish goals • Planned 100 minute lessons with frequent transitions each day • Developed handouts, daily worksheets, quizzes, and tests aligned with state standards • Collaborated with other math teachers to create new curriculum • Researched new ways to teach different math concepts • Prioritized time to efficiently accomplish goals