Courtney Webster
Operations Associate at User Interviews- Claim this Profile
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English -
Topline Score
Bio
Experience
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User Interviews
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United States
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Research
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1 - 100 Employee
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Operations Associate
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Feb 2022 - Present
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Project Coordinator
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Sep 2020 - Feb 2022
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Koan
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United States
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Software Development
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1 - 100 Employee
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Business Development Representative
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Oct 2019 - Mar 2020
• Developed relationships with prospective clients while maintaining and managing existing relationships. • Hosted virtual meetings with prospective clients to demonstrate, introduce, and sell Koan. • Assisted in defining the collaborative company and team OKRs and KPIs. • Updated and improved Hubspot lead management system to streamline communication and reporting. • Collaborated with content creators to create relevant webinars and blog posts. • Managed social media schedules for LinkedIn and Twitter and assisted in creating content. • Identified potential clients in our target market and completed appropriate research on the prospect business. Show less
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Twelve Chairs Interiors
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United States
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Design Services
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1 - 100 Employee
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Project Manager
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Nov 2012 - Sep 2019
• Produced budgets and timelines for each client project, updating clients and lead designers on progress and roadblocks. • Developed cost estimates, created client orders and invoices, and tracked all progress to efficiently complete high-end large scale projects. • Managed scheduling, budgets, staffing, and project implementation with clients, sub-contractors, vendors and contractors. Served as primary contact with client, contractors, and vendors. • Specified appropriate products to meet project objectives and design scheme. Assisted with elevating an on-brand design within the functional parameters of a project. • Coordinated shipping and delivery for on-site installation of all furniture, fixtures, and finishing touches. • Established and maintained productive, professional working relationships with clients, internal team, vendors, and contracts. • Worked closely with bookkeeper to ensure all client and studio charges were categorized appropriately and managed financial performance of project. • Managed strong organizational and creative skills to aid in social media, marketing, and office management Show less
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mStarr Design
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Greater Boston Area
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Project Manager
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Mar 2016 - Jan 2017
• Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre- ceremony, ceremony and reception events. • Evaluated existing plans, processes and events planning services to identify opportunities for improvement. • Supported lead designer by developing status reports, scheduling, cancellation, inquiries, resourcing, and proposal development for various events. • Supervised onsite team, including caterers, photographers, florists, and facility management team. • Attended various industry events to promote services and build relationships with prospective vendors. • Reviewed and evaluated applicants for event interns and volunteers. Show less
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Second Time Around
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Boston, Ma
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Shop Manager
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Jan 2010 - Nov 2012
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences. • Oversaw employee performance, corrected problems and increased efficiency to maintain sales + productivity. • Exceeded sales goals and accomplished business objectives by inspiring staff and merchandising efforts. • Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized. • Handled payment transactions and maintained visually appealing and easy to shop layout. • Stayed up to date on current fashion trends to accurately select merchandise in order to increase sales. Show less
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Anthropologie
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Display Intern
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Jun 2011 - Aug 2011
Anthropologie's internship focused on creating and designing displays to make the store experience both interactive and engaging. It included arranging items in favorable positions and areas of the store for optimal sales. The position also included displaying appropriate signage and developing ideas for future displays along with crafting intricate art installations for windows and in-store displays. Anthropologie's internship focused on creating and designing displays to make the store experience both interactive and engaging. It included arranging items in favorable positions and areas of the store for optimal sales. The position also included displaying appropriate signage and developing ideas for future displays along with crafting intricate art installations for windows and in-store displays.
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Education
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Bay State College
Associate of Arts (AA), Fashion Merchandising and Design -
Joseph Case High School
High School Diploma