Experience

Rosen Summit Dental Advisors

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Account Manager

  • Jun 2020 - Present

  Outsourced billing and claim functions, payment posting in several different cloud-based dental softwares, outreach to patients with balances, training and consulting to the offices on how to best utilize their software to meet their needs. Additionally, created and managed the business’s social media campaigns across platforms. Outsourced billing and claim functions, payment posting in several different cloud-based dental softwares, outreach to patients with balances, training and consulting to the offices on how to best utilize their software to meet their needs. Additionally, created and managed the business’s social media campaigns across platforms.



42 North Dental

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Practice Manager

  • Sep 2017 - Jun 2020

  Oversaw day-to-day operations of a large multi-provider general dentistry setting as Practice Manager. Balances schedules and staffing for general and hygiene departments, in addition to perio, oral surgery, endo, and ortho. Presents financial cases and promotes collaborative solutions for patient care. Regularly performs measures to ensure high-levels of patient satisfaction; led the company in 2019 for customer service scores and year-end EBITDA. Office won the "Best of the Best" award from area Reader's Choice for 2018. Show less



DENTALWORKS

• United States
• 1 - 100 Employee

• Operations Leader

  • Sep 2012 - May 2017

  Oversaw all day-to-day functions in a 1.8 million dollar, multi-provider general dentistry setting as Operations Leader. Manages operational functions of practice via approximately twenty independent platforms and applications. Savvy with EDI functions, providing secure and timely communications with patients, insurance companies, and third-party payors. Manages a team to put patient needs first by modeling impeccable customer service behaviors. Adaptable, with a strong ability to interpret data and react accordingly. Show less



Braces Braces Braces

• United States
• Medical Practices
• 1 - 100 Employee

• Financial Coordinator

  • Aug 2011 - Sep 2012

  Financial coordinator for busy Orthodontic office. Responsible for researching insurance eligibilities and benefits information, and presented collaborative financial solutions for patients to receive treatment. Applied insurance payments, adjustments, and coinsurances to patient accounts. Communicated electronically with providers and patients regarding both clinical and administrative issues. Financial coordinator for busy Orthodontic office. Responsible for researching insurance eligibilities and benefits information, and presented collaborative financial solutions for patients to receive treatment. Applied insurance payments, adjustments, and coinsurances to patient accounts. Communicated electronically with providers and patients regarding both clinical and administrative issues.



Kool Smiles

• United States
• Medical Practices
• 500 - 600 Employee

• Certified Dental Office Manager

  • Aug 2009 - May 2011

  Certified dental office manager for office. Was awarded Office of Excellence and the Savage Cup for Operational Excellence in August, 2010. Office earned a composite customer service score of 94% for the last twelve months (Mar 2010 - Mar 2011). Certified dental office manager for office. Was awarded Office of Excellence and the Savage Cup for Operational Excellence in August, 2010. Office earned a composite customer service score of 94% for the last twelve months (Mar 2010 - Mar 2011).


Starbucks
• United States
• Retail
• 700 & Above Employee
• Store Manager

  • Feb 2006 - Jul 2009