Experience

Berkeley Electric Cooperative, Inc.

• United States
• Utilities
• 1 - 100 Employee

• Work Orders and Contract Specialist

  • Jul 2018 - Present



Copart

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Aug 2016 - Jun 2018



Benefitfocus

• United States
• Software Development
• 700 & Above Employee

• Benefits Administrator

  • Aug 2015 - Apr 2016

  • Analyze and resolve concerns through consultation with carrier, broker, and HR agencies • Provide unparalleled customer service in alignment with the customers at the heart initiative • Facilitate benefits enrollment for new and existing employees using cloud based technologies • Analyze and resolve concerns through consultation with carrier, broker, and HR agencies • Provide unparalleled customer service in alignment with the customers at the heart initiative • Facilitate benefits enrollment for new and existing employees using cloud based technologies



Zeppelin's

• Bluffton, SC

• Server/Waitress

  • Aug 2014 - Apr 2015

  • Improved customer experience through emphasis on customer service and satisfaction • Organized business stock to guarantee optimal service, performance, and efficiency • Managed finances using POS software and company reporting procedures • Improved customer experience through emphasis on customer service and satisfaction • Organized business stock to guarantee optimal service, performance, and efficiency • Managed finances using POS software and company reporting procedures



Santee Cooper

• United States
• Utilities
• 700 & Above Employee

• Intern

  • Apr 2014 - Aug 2014

  • Interacted with guests to guarantee satisfaction with accommodations • Triaged guest concerns to simultaneously resolve multiple concerns and requests • Interacted with guests to guarantee satisfaction with accommodations • Triaged guest concerns to simultaneously resolve multiple concerns and requests



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Front Service Clerk

  • Aug 2013 - Apr 2014

  • Assisted customers with loading and unloading groceries • Upheld aesthetic standard of store through cleaning and organization • Assisted customers with loading and unloading groceries • Upheld aesthetic standard of store through cleaning and organization



Charleston County Park & Recreation Commission

• United States
• Recreational Facilities
• 100 - 200 Employee

• Intern

  • May 2013 - Jul 2013

  • Prepping and cooking food; cleaning kitchen and work areas • Appropriately stocked food, drink and paper products for next shift and when receiving inventory • Prepping and cooking food; cleaning kitchen and work areas • Appropriately stocked food, drink and paper products for next shift and when receiving inventory



Santee Cooper

• United States
• Utilities
• 700 & Above Employee

• Administrative Assistant

  • May 2012 - Jul 2012

  • Prepared easements and documents for scanning and distribution • Delivered and retrieved interdepartmental documentation to and from appropriate divisions • Inspected warehouse inventory to assure quality and compliance of pertinent documents • Prepared easements and documents for scanning and distribution • Delivered and retrieved interdepartmental documentation to and from appropriate divisions • Inspected warehouse inventory to assure quality and compliance of pertinent documents