Courtney Tang

Digital Services Specialist at Capital Area District Libraries
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Contact Information
us****@****om
(386) 825-5501
Location
Okemos, Michigan, United States, US
Languages
  • English Native or bilingual proficiency
  • Japanese Limited working proficiency

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Credentials

  • Michigan Public Library Certification – Level 2
    Library Of Michigan

Experience

    • United States
    • Libraries
    • 1 - 100 Employee
    • Digital Services Specialist
      • Jan 2019 - Present

    • Digital Literacy Librarian
      • Jun 2017 - Jan 2019

    • Higher Education
    • 700 & Above Employee
    • Reference and Instruction Librarian
      • Nov 2016 - May 2017

      Assisted students and employees with their academic research and general information needs; Provided in-person and virtual reference assistance; Instructed classes in information literacy; Served as library liaison to the Foreign Language, Computer Technologies, E-Learning, and Speech Communication Programs; Developed web content, tutorials and library research guides; Served on Reference Services, Instruction Services, and Web Improvement departmental teams. Assisted students and employees with their academic research and general information needs; Provided in-person and virtual reference assistance; Instructed classes in information literacy; Served as library liaison to the Foreign Language, Computer Technologies, E-Learning, and Speech Communication Programs; Developed web content, tutorials and library research guides; Served on Reference Services, Instruction Services, and Web Improvement departmental teams.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Electronic Records Archivist Assistant
      • Sep 2013 - May 2017

      Accession, appraise, arrange and process digital files; Ingest files using Archivematica; Enter Dublin Core descriptive metadata; Conduct quality assurance; Troubleshoot and work with programmers on system failures; Refine and document the processing/ingest workflows; Train staff archivists on electronic records processing Accession, appraise, arrange and process digital files; Ingest files using Archivematica; Enter Dublin Core descriptive metadata; Conduct quality assurance; Troubleshoot and work with programmers on system failures; Refine and document the processing/ingest workflows; Train staff archivists on electronic records processing

    • United States
    • Libraries
    • 1 - 100 Employee
    • Library Assistant
      • Jun 2016 - Dec 2016

      Worked closely with patrons to solve reference queries and facilitate resource requests; Performed collection management for the Romance genre section; Processed new materials; Curated themed displays of library materials; Planed and assisted in library programming; Provided technology support to patrons

    • Library Clerk
      • Oct 2015 - Jun 2016

      Provided excellent customer service in assisting patrons with their accounts in-person and over the phone; Utilized Sierra software to process in-coming and out-going materials and update records as necessary; Processed MeLCat materials; Recorded usage and incident data; Curated themed displays of library materials; Developed forms and methodology for staff to better assess feedback from patrons

    • United States
    • Libraries
    • 1 - 100 Employee
    • Student Digitization Assistant
      • Sep 2013 - Aug 2015

      Scanned documents, processed files for loading into CONTENTdm; Trained students on workflow procedures; Drafted and refined project workflows; Supported library through tasks such as shelving, library opening procedures, processing and checking in materials, updating catalog records, Interlibrary Loan, and short-term projects Scanned documents, processed files for loading into CONTENTdm; Trained students on workflow procedures; Drafted and refined project workflows; Supported library through tasks such as shelving, library opening procedures, processing and checking in materials, updating catalog records, Interlibrary Loan, and short-term projects

  • Mentobe Cafe
    • Farmington, MI
    • Barista
      • Aug 2011 - Aug 2013

      Worked cash register; made food and beverages; operated commercial bean roasting machinery; represented café and marketed product at the local farmer’s market Worked cash register; made food and beverages; operated commercial bean roasting machinery; represented café and marketed product at the local farmer’s market

    • Aide
      • Feb 2013 - Jun 2013

      Assisted during bus transporting and late morning check-in of the elementary and preschool students. Additionally, assisted the main office with software issues or projects, predominantly fixing problems with excel documents, but also doing research on software for potential implementation. Assisted during bus transporting and late morning check-in of the elementary and preschool students. Additionally, assisted the main office with software issues or projects, predominantly fixing problems with excel documents, but also doing research on software for potential implementation.

    • International Affairs
    • 700 & Above Employee
    • Assistant Language Teacher
      • Aug 2010 - Apr 2011

      Taught High School Oral Communication; acted as faculty advisor for the English Speaking Society (ESS) Club. Taught High School Oral Communication; acted as faculty advisor for the English Speaking Society (ESS) Club.

Education

  • Wayne State University
    Master of Library & Information Science (MLIS), Digital Content Management, Information Management
    2012 - 2015
  • Michigan State University
    Bachelor of Arts (B.A.), East Asian Languages and Cultures
    2006 - 2010

Community

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