Neurofeedback Lead Technician/ Administrative Assistant

• Sep 2021 - Present

•Provided excellent customer service by effectively communicating protocols and expectations with patients, families, staff to gain a better understanding of the client’s needs, and overall care.•Collected, maintained, and reviewed confidential patient documentation and relayed important factors to the doctor, in compliance with federal regulations.•Tracked client progress using tests with assistance of EEG equipment and recorded observations and baseline measurements.•Provided secretarial and office management support while building cooperative working relationships.•Answered phone calls to provide information and scheduled appointments for staff, resulting in effective business correspondence.•Oversaw invoicing and billing functions, achieving consistent and accurate payments. Show less

Neurofeedback Technician/ Administrative Assistant

• Jul 2020 - Sep 2021

Neurofeedback Technician

• Jan 2020 - Jul 2020

Teacher

• Sep 2018 - Oct 2020

-Organized and led activities to promote physical, mental and social development. -Implemented hands-on, play-based strategies for experiential learning. -Established indoor and outdoor safe play environments for toddler-age children. -Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication. -Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies. Show less

Registered Behavior Technician

• Apr 2018 - Sep 2018

-Performed behavioral interventions to teach communication, social and daily living skills and reduce problematic behaviors in home, community and school settings. -Delivered individualized treatment for children diagnosed with Autism Spectrum Disorders using applied behavior analysis principles. -Effectively managed daily charting for each patient. -Performed behavioral interventions to teach communication, social and daily living skills and reduce problematic behaviors in home, community and school settings. -Delivered individualized treatment for children diagnosed with Autism Spectrum Disorders using applied behavior analysis principles. -Effectively managed daily charting for each patient.

Customer Service Associate

• Jul 2014 - Aug 2018

-Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication. -Educated customers on special pricing opportunities and company offerings. -Entered and processed prescriptions into the internal system with accuracy to avoid filling delays. -Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff. -Processed pharmacy payments by ringing up customers on the cash register and handling cash and credit transactions. -Managed and received inventory by checking deliveries, counting stock, monitoring expiration dates and placing orders. Show less

Registered Behavior Technician

• Nov 2017 - Apr 2018

-Understood Autism Spectrum Disorder, associated behaviors and optimum treatments, such as Applied Behavioral Analysis. -Collected and analyzed data and monitored progress and efficacy of individualized treatment plans. -Provided direct care for behavioral intervention in the client's home. -Consulted supervising BCBA to assist in treatment implementation. -Understood Autism Spectrum Disorder, associated behaviors and optimum treatments, such as Applied Behavioral Analysis. -Collected and analyzed data and monitored progress and efficacy of individualized treatment plans. -Provided direct care for behavioral intervention in the client's home. -Consulted supervising BCBA to assist in treatment implementation.

Game Advisor

• Oct 2013 - Jan 2015

Crew Member

• Oct 2012 - Feb 2014