Courtney Strain
Mortgage Loan Officer at First Financial Bank NA- Claim this Profile
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Experience
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First Financial Bank NA
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United States
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Banking
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300 - 400 Employee
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Mortgage Loan Officer
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Apr 2021 - Present
I am a local loan officer in Terre Haute, Indiana here to walk my customers through their entire home buying experience. I am a local loan officer in Terre Haute, Indiana here to walk my customers through their entire home buying experience.
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Office and Finance Manager
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Nov 2018 - Present
-Oversee day to day aspects of all store operations -Weekly inventory management -Prepare payroll weekly for store employees and verify hours for errors and discrepancies -Facilitate all online, print, and media advertising for the business -Train new employees in proper company policies and procedures -Host weekly employee meetings with sister stores to build communication between dealerships -Communicate with lenders during customer transactions to ensure customer satisfaction -Create and submit credit applications with customers during vehicle purchases -Manage and grow working relationships with local businesses, marketing partners, and banks -Ensure all company funds are accounted for daily and ledgers are balanced with authorized transactions -Establish office protocols for every aspect of the business to ensure the dealership runs efficiently -Measure results of marketing strategies monthly and reevaluate which areas of business planning can be adjusted to maximize advertising return -Ensure all sales are posted in a timely manner to social media accounts -Overseeing and acquiring and storing office supplies as needed -Ensuring all lender information for dealership transactions are stocked and up to date -Monthly preparation of sales reports for management inspection
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Sunglass Hut
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Italy
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Retail Apparel and Fashion
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700 & Above Employee
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Retail Sales Manager
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Feb 2017 - Feb 2019
-Oversee day to day operations of the store-Create meaningful customer experiences that convert to store sales-Coach and develop each member of the sales team to deliver results and grow with the brand-Utilize the Sunglass Hut Experience to deliver sales goals and company standards-Network potential talent to grow the team and board new staff to fully deliver the Sunglass Hut Experience for customers-Inspire team growth through personal development plans-Communicate new information regarding promotions, exclusive styles, contests, and incentives to team members on a consistent basis-Keep up to date with current trends and merchandising tools-Schedule associates based on performance to drive sales results during peak traffic-Exceed company standards of shrink results through vigilant asset protection and use of asset protection tools
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Sales Consultant
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Aug 2015 - Feb 2017
-Responsible for achieving and driving individual sales goals-Ensure store is stocked, displayed, and secured according to plan (protecting company assets)-Perform daily inventory count to ensure merchandise is accounted for -Accurately operate the Point of Sales system and accounts for all transactions (cash, credit return)-Provide professional customer service-Create meaningful connections with customers to discover their needs in relation to company products-Handle store operations at open and close of businessOrganize store merchandise according to company policy and current sales goals
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The Y (YMCA)
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United States
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Non-profit Organization Management
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700 & Above Employee
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Administrative Assistant
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Nov 2016 - Mar 2017
-Coordinate all facility rental requests-Perform administrative duties for the Vigo County YMCA including managing calendars, meeting and -event arrangement, training staff members, and preparing reports-Coordinate and screen potential volunteers, place volunteers in appropriate departments-Handle financial scholarships to completion and assist with membership facilitation
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Youth Coordinator
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Mar 2015 - Mar 2017
-Schedule staff of youth programs during business hours-Gather and maintain records of all areas of service in youth programs-Facilitate cooperation between staff members-Organize and facilitate programs and activities-Interview, hire, and train new staff members-Represent YMCA child care at local events when needed-Plan and implement programs that reflect the philosophy of the YMCA-Provide support and direction to youth program staff regarding childhood development
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Education
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Indiana State University
Human Services, General