Experience

Metacorp LLC

• United States
• Financial Services
• 1 - 100 Employee

• Auditor

  • Nov 2019 - Present

  In my role as Auditor for Metacorp, I am responsible for monitoring calls for compliance, completing on-site and off-site visits to ensure adherence to regulatory requirements, and all employee training. Metacorp maintains a strict commitment to compliance and my role is to optimize the implementation of risk aversion measures and ensure that all of our services meet the highest standards of accuracy, transparency, and compliance. In my role as Auditor for Metacorp, I am responsible for monitoring calls for compliance, completing on-site and off-site visits to ensure adherence to regulatory requirements, and all employee training. Metacorp maintains a strict commitment to compliance and my role is to optimize the implementation of risk aversion measures and ensure that all of our services meet the highest standards of accuracy, transparency, and compliance.



Sigma Processing Solutions, LLC

• Amherst, New York, United States

• Office Manager

  • Jun 2016 - Nov 2019

  As Office Manager, I was responsible for ensuring the success of day to day company operations. Overseeing a staff of 10+ employees, I was also responsible for account auditing, billing, human resources, quality assurance, and making sure everything ran smoothly. During my time at Sigma Processing Solutions, I developed procedures and implemented, evaluated, improved, and communicated with the applicable staff members about those procedures. As Office Manager, I was responsible for ensuring the success of day to day company operations. Overseeing a staff of 10+ employees, I was also responsible for account auditing, billing, human resources, quality assurance, and making sure everything ran smoothly. During my time at Sigma Processing Solutions, I developed procedures and implemented, evaluated, improved, and communicated with the applicable staff members about those procedures.



Spire Recovery Solutions

• United States
• Financial Services
• 1 - 100 Employee

• Collections Specialist

  • Aug 2014 - Jun 2016

  As a Collections Specialist at Spire Recovery Solutions, I was a highly-trained customer service representative responsible for managing and collecting outstanding accounts receivables on behalf of our clients. In this role, I was responsible for other aspects of collections that centered around my ability to develop positive relationships with consumers throughout the recovery process. My responsibilities included using various technologies to efficiently receive payments, annotate accounts, arrange payment plans, resolve billing concerns, and more. Show less