Courtney Serrano
Senior Buyer at TuSimple- Claim this Profile
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Bio
Experience
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TuSimple
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United States
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Software Development
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400 - 500 Employee
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Senior Buyer
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Oct 2022 - Present
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Universal Avionics
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United States
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Aviation and Aerospace Component Manufacturing
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200 - 300 Employee
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Buyer
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Jan 2022 - Oct 2022
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Operations Manager
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Jan 2021 - Nov 2021
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Cappello's
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Manufacturing
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1 - 100 Employee
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Supply Chain Manager
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Sep 2020 - Dec 2020
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Vestas
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Denmark
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Industrial Machinery Manufacturing
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700 & Above Employee
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Supply Chain Analyst/Planner
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Oct 2019 - Jul 2020
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Logistics Manager
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May 2019 - Oct 2019
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Amazon
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United States
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Software Development
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700 & Above Employee
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Operations Manager
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May 2018 - Apr 2019
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Target
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United States
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Retail
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700 & Above Employee
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Building Safety Captain
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Feb 2018 - May 2018
- Quarter 1 Leadership Winner for “Being One Team”- Implemented 5S For Building Equipment- Lead Senior Leadership and was point of contact for Target Headquarters- Drove consistency for departments with safety and compliance-Building decrease by 20% in safety incidents-Implemented Heat Map for leadership, providing visual areas for safety concerns-Partnered with new coming leaders/team members provided tools and education
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Operations Manager- Fullfilment Center
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Nov 2015 - Feb 2018
-Primarily lead Inbound department and covers Logistics, Engineering and Facilities -Partners with staffing agency, to close gaps and coach to success-1 Million Sq Foot Facility, largest in Tucson-Leads 30-140 Employees, a combination of team members, seasonal team members and third party staffing agency - 2018 Award Winner Committee Volunteer Award-Ensures level of service goal is met daily, by creatively removing obstacles and motivating team-Monitors daily staffing and makes sure department is within budget for department-Drives personal growth along with developing team through coaching and motivation-Takes cross-functional perspective when making business impacting decisions-Volunteer Captain, exceeded volunteer hours by 150%-Increased committee partnerships, strong relationship with United Way, Ran building campaign 2017-Increased TPH by 20% for 2017-Lead a project that resulted in a $100k decrease, team member driven fostering continuous improvement, setting standard for building Show less
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Citi
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United States
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Financial Services
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700 & Above Employee
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Assistant Vice President
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2004 - 2015
Worked within multiple operations and support groups in the following lines of businesses: Retail Credit Cards, Retail & Business Banking, Fraud, Call Center and Research Quality Excellence Award Winner 2012-2015 (Top 1% of Employees) Rolled out recognition program for Default Mortgage through NICE Collaborates multiple lines of business such as: Legal, Compliance, Operations, Human Resource, Training Manages multiple lines of business and Service Level Agreement (SLA) was met Identifies coaching opportunities and provides feedback and develops agents Works with internal and external auditors, hosts conference calls and produces screenshots or any additional support needed for default mortgage Did capacity planning 3 years as Project Manager, working with Operations and 3rd party vendors Had over 90% Satisfaction rate from Employee Engagement Survey 2012-2015 Fraud Investigator for 1 year working, conducting investigations, and filing reports for government agency to review, and providing recommendations from findings. Show less
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Education
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Northern Arizona University
Bachelor of Science (B.S.), Criminal Justice -
Fort Lewis College