Courtney Serrano

Senior Buyer at TuSimple
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Contact Information
us****@****om
(386) 825-5501
Location
Vail, Arizona, United States, US

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Bio

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Experience

    • United States
    • Software Development
    • 400 - 500 Employee
    • Senior Buyer
      • Oct 2022 - Present

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 200 - 300 Employee
    • Buyer
      • Jan 2022 - Oct 2022

    • United States
    • Retail
    • 700 & Above Employee
    • Operations Manager
      • Jan 2021 - Nov 2021

    • Manufacturing
    • 1 - 100 Employee
    • Supply Chain Manager
      • Sep 2020 - Dec 2020

    • Denmark
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Supply Chain Analyst/Planner
      • Oct 2019 - Jul 2020

    • Logistics Manager
      • May 2019 - Oct 2019

    • United States
    • Software Development
    • 700 & Above Employee
    • Operations Manager
      • May 2018 - Apr 2019

    • United States
    • Retail
    • 700 & Above Employee
    • Building Safety Captain
      • Feb 2018 - May 2018

      - Quarter 1 Leadership Winner for “Being One Team”- Implemented 5S For Building Equipment- Lead Senior Leadership and was point of contact for Target Headquarters- Drove consistency for departments with safety and compliance-Building decrease by 20% in safety incidents-Implemented Heat Map for leadership, providing visual areas for safety concerns-Partnered with new coming leaders/team members provided tools and education

    • Operations Manager- Fullfilment Center
      • Nov 2015 - Feb 2018

      -Primarily lead Inbound department and covers Logistics, Engineering and Facilities -Partners with staffing agency, to close gaps and coach to success-1 Million Sq Foot Facility, largest in Tucson-Leads 30-140 Employees, a combination of team members, seasonal team members and third party staffing agency - 2018 Award Winner Committee Volunteer Award-Ensures level of service goal is met daily, by creatively removing obstacles and motivating team-Monitors daily staffing and makes sure department is within budget for department-Drives personal growth along with developing team through coaching and motivation-Takes cross-functional perspective when making business impacting decisions-Volunteer Captain, exceeded volunteer hours by 150%-Increased committee partnerships, strong relationship with United Way, Ran building campaign 2017-Increased TPH by 20% for 2017-Lead a project that resulted in a $100k decrease, team member driven fostering continuous improvement, setting standard for building Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Assistant Vice President
      • 2004 - 2015

       Worked within multiple operations and support groups in the following lines of businesses: Retail Credit Cards, Retail & Business Banking, Fraud, Call Center and Research  Quality Excellence Award Winner 2012-2015 (Top 1% of Employees)  Rolled out recognition program for Default Mortgage through NICE  Collaborates multiple lines of business such as: Legal, Compliance, Operations, Human Resource, Training  Manages multiple lines of business and Service Level Agreement (SLA) was met  Identifies coaching opportunities and provides feedback and develops agents  Works with internal and external auditors, hosts conference calls and produces screenshots or any additional support needed for default mortgage  Did capacity planning  3 years as Project Manager, working with Operations and 3rd party vendors  Had over 90% Satisfaction rate from Employee Engagement Survey 2012-2015  Fraud Investigator for 1 year working, conducting investigations, and filing reports for government agency to review, and providing recommendations from findings. Show less

Education

  • Northern Arizona University
    Bachelor of Science (B.S.), Criminal Justice
    2001 - 2004
  • Fort Lewis College
    2000 - 2001

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