Courtney Robertson

Division Director at U.S. International Development Finance Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Washington, District of Columbia, United States, US
Languages
  • French Limited working proficiency
  • Turkish Elementary proficiency

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Credentials

  • COR lvl.3
    U.S. Department of Homeland Security
  • FAC PPM lvl.3
    U.S. Department of Homeland Security
  • ITIL v4
    -
  • ScrumMaster
    -

Experience

    • United States
    • International Trade and Development
    • 500 - 600 Employee
    • Division Director
      • Sep 2021 - Present

      GS-15, Division Director - Director of the Enterprise Program Management Division (EPMD) within OIT at DFC - Two branches under EPMD with focus on Project/Program Management and Policy and Governance. - 9 FTEs under Division and 20+ Contract support. GS-15, Division Director - Director of the Enterprise Program Management Division (EPMD) within OIT at DFC - Two branches under EPMD with focus on Project/Program Management and Policy and Governance. - 9 FTEs under Division and 20+ Contract support.

    • Government Administration
    • 700 & Above Employee
    • Program Manager
      • Feb 2016 - Sep 2021

      • Senior Program Manager for the National Flood Insurance Program (NFIP) - “Phoenix, Pivot” IT Modernization. • Supported multiple agency responses to environmental disasters on top of normal position to help hurricane, flooding, and fire victims. • DHS Program Level 2 (Major Investment) Program Manager. • Successfully reduced programmatic costs by 10% over full lifecycle (68$M saved) and continue to remain ahead of schedule for Full Operational Capabilities in FY20. • One of five major programs that are within DHS to “agilize” SELC processes for IT Modernization. • Lead over 5 Program Analysts, 2 Senior Engineers, and a contract staff of 120+. • Program manager for numerous teams including: • IBM team on Government side to build and process the Pivot Program. Supported under the EADIS contract for IBM. • ERP International, LLC. • Meeting Results. Inc • AceInformation • Garud Technologies for Operation Testing Agent Support • John Hopkins Applied Physics Lab Testing. • USDA NITC – EAS for Discovery and Development • USDA NITC – Hosting for Cloud hosting facilities Show less

    • Government Administration
    • 700 & Above Employee
    • Program Manager
      • Nov 2011 - Feb 2016

      National Capital Region (NCR – Region 11) 09/09 – 11/09 Senior IT Project Manager (ITPM) – GS 14, Series 2210. As well as Lillicrapp and Associates - Senior Acquisition Project Manager (3 year contract) • Performing cradle to grave Project Management and contractual acquisition procurement services for Assisted Acquisition Services (AAS) Customers, covering a wide range of requirements valued in excess of $1.5B • Providing technical input and advising management on acquisition principles, Federal Acquisition Regulations (FAR), program management techniques, theories, best practices, and current and emerging Information Technology (IT) practices and standards. • Advisory role to Legal in providing Regulatory “best practice” to determine clients intent for programmatic need, and to do what is allowable. • Program Management and Acquisition support for the NCR on multiple contracts and task orders for various Government agencies, including: • Recovery Accountability and Transparency Board (RATB), Department of Justice (DOJ), Executive Office of Immigration Review (EOIR), Department of Army, Intelligence and Security Command (INSCOM), Department of Health and Human Services (DHHS), United States Fish and Wildlife Service (FWS), Privacy and Civil Liberties oversight Board (PCLOB), Consumer Product Safety Commission (CPSC), National Institutes of Health (NIH), Department of the Air Force Material Command (AFMC), National Science Foundation (NSF), Office of the Secretary of Defense (OSD) Transition Assistance Program (TAP), Department of Army Task Force for Business and Stability Operations (TFBSO), GSA/NCR Public Building/Mobility Workplace solutions Blanket Purchase Agreement, Defense Acquisition University (DAU), US Marshall Service (USMS), Department of Treasury – Federal Financing Bank (FFB), Department of Homeland Security (DHS), Saint Elizabeth’s Base Realignment and Closure (BRAC) Show less

  • DCPM Associates
    • Washington D.C. Metro Area
    • Senior PM, Aqusition Management
      • Nov 2011 - May 2014

      Senior Acquisition Project Manager • Performing cradle to grave Project Management and contract support procurement services for Assisted Acquisition Services (AAS) Customers, covering a wide range of requirements valued in excess of $1.5B • Providing technical input and advising management on acquisition principles, Federal Acquisition Regulations (FAR), program management techniques, theories, best practices, and current and emerging information technology (IT) practices and standards • Program Management and Acquisition support for the NCR on multiple contracts and task orders for various Government agencies. • Owner of Company, subcontracted out to LilliCrapp and Assoc. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Senior Program Manager
      • Nov 2009 - Nov 2011

      Senior Project Manager (IT PM) – GS 13, Series 2210 • Lead Program/Project Manager for the $12 M/year Document Archiving, Reporting and Regulatory Tracking System(DARRTS), and the Data Reporting Business Intelligence (DRBI) programs for the Center for Drug Evaluation and Research (CDER) • Senior Program/Project Manager for the Office of Information Management (OIM), Division of Systems (DOS) to the Center for Veterinary Medicine (CVM) and the Center for Biologics Evaluation and Research (CBER). • Contracting Officer’s Technical Representative (COTR) and Senior PM assisting the Contracting Officer (CO) in procuring goods and services for several multi-million dollar contracts for the FDA • Developed short and long range goals for support staff and established goals, indicators, goals, targets, and baselines to accomplish specific FDA mission priorities • Built and managed strong teams comprising of skilled technical personnel based on personal qualitative observations • Delivered on select FDA strategic priorities by focusing on implementation and monitoring • Managed Government teams of different sizes • Supervised teams of various contractors including large multi-million dollar firms and small disadvantaged businesses, including being a lead point of contract for a multi-disciplinary contracting team of 20 • Supervised contractor staff of FDA ICT21 datacenter migration support for CVM, CDER, and CBER. Migration included updated technologies for Thin and Thick client, and Cloud based services • Managed upgrade of major software update to FDA worldwide employees, including design, transition planning, testing, internal intra-agency wide communications, implementation, • Executed Enterprise Procurement Life Cycle Management, Project Gates and support reviews • Member of IT Review board for FDA Statements of Work (SOW), and Acquisitions of Projects/Programs to support long-range program goals, objectives, milestones Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Principal Consultant
      • May 2007 - Aug 2009

      Principal Consultant, Program/ Project Management • Principal Consultant for Office of Policy and Planning (OIPP) under the Office of the Chief Information Officer (OCIO)/ Information Technology Branch (ITB) of the FBI • Project/Program Management support to Government Project Managers dealing with high-level Info IT Projects and Programs supporting the top 12 initiatives within the FBI • Project scheduling and Risk Management support for multiple high visibility projects with cross-dependencies and constraints • Strategic management support to all offices under ITB dealing with shift mapping of the future IT outlook • Supported policy group lead in reviewing and drafting of all necessary directives before presentation to high level management • Coordination of regular and ad hoc administrative items to select divisions under OIPP • High level support to Information Technology Governance Secretariat (ITGS) in defining the Life Cycle Management gate review required of an IT Project/Program before becoming registered • Information Assurance Section Data Management support under the Security Division (SecD) • Strategic business advisory support to the Senior Executive Service (SES) focusing on select Programs and Projects dealing with finance, business, ad-hoc actions, employee performance, and shift-mapping. • Supported IT architecture group lead in reviewing all necessary server based architecture before presentation to upper level management • Program integration and developmental support for Project health assessments • Share Point development in support of Project and Action tracking • Provided recommendations to management based on quantitative program data • Served as user advocacy support to all Legats/RA’s for IT Project development and deployment • Briefed SES of OIPP on a daily basis for Program status, in addition to weekly briefing to FBI CIO Show less

    • Senior Consultant
      • Mar 2007 - May 2007

      • Consultant for start-up company under Omnicom and Matthews Media Group (MMG), helping support patient recruitment within clinical trials. • Cardiovascular and Internal Medicine patient trials located around the United States and China. • Served as Senior Program Manager supporting ongoing clinical trials helping build the company and grow its patient’s databases. • Also supported employees with Information Technology (IT) in helping build Findingcures.com and provided general computer-related consulting service. Show less

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Program Manager
      • Mar 2006 - Mar 2007

      Program Manager II • Program Manager II for USUHS HIV/AIDS/Infectious disease research and clinical trial program under NIH/National Institute of Allergy and Infectious Diseases (NIAID) • Senior Program Manager for a staff of 49+ laboratory technicians, physicians, site managers, clinical research coordinators, and administrative staff in locations around the United States. Managed overall workload with site Project managers, and assisted yearly evaluations. • Overall control of a $15.6 million dollar a year Military program for Research and Development (R&D) • Sites included: National Naval Medical Center San Diego (NMCSD), Walter Reed Army Medical Center (WRAMC), National Naval Medical Center (NNMC), Portsmouth Naval Medical Center (NMCP), Tripler Army Medical Center (TAMC), Brooke Army Medical Center (BAMC), Bethesda Naval Medical Center • Supported development of new and existing sites allowing for better quality trials on infectious disease patients. International development, including: Jakarta, Pretoria, Bangkok, Lima, Nairobi, and Cairo • New project and site development, with review of existing contracts to find best value for Government with limited resources • Researched, evaluated and recommended the IT network and equipment set up based on state of art current industry technologies Show less

    • Project manager
      • Jan 2004 - Mar 2006

      Department of Defense Project Manager – GS 2210 Series • Developed multiple source selection plans (SSP) in support of Department of Defense agencies • Chaired and served as a member on numerous Technical Evaluation Boards (TEB’s) to determine exact technical requirements after the SSP, and Request For Proposal (RFP) • Department of Defense acquisition, source selection, and PM support from start of project through completion and closeout • Lead Project Manager for Department of Defense Information Technology projects, including: Defense Information Systems Agency (DISA), Information Technology Agency (ITA-Pentagon), Inspector General’s Office (DOD-IG) • ITA Project Management work to the Department of Army/Air-Force. Reviewed contractor project managers from a multi-million dollar agency working on the infrastructure of the Pentagon network for availability/reliability. Worked closely under ranking military officers to ensure network reliability and availability of systems that are critical in nature • Government lead point of contact and COTR for contract support staff from numerous large and small scale businesses • Government DISA lead PM dealing with the Advanced Information Technologies JPO office in real-time war activities. Assessing Interoperability and Project compatibility among NATO members in terms of IT strategy. Also supervised Defense Advanced Research Projects Agency (DARPA) of rapid transfer of advanced IT from research/experimentation stage to that of full scale implementation. • Completed numerous Statements of Work (SOW), Acquisitions of Projects/Programs to support long-range program goals, objectives, milestones, and measurement criteria for IT/Information Security (IS) Projects and Programs • Assisted outside Governmental agencies with acquisition experience and continual customer service to find best value for those agencies Show less

Education

  • The George Washington University
    Business
    2003 - 2004
  • Salisbury University
    History/Anthropology
    1998 - 2002

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