Courtney Richardson

Strategic Initiatives Program Manager at Rural Opportunity Institute
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Contact Information
us****@****om
(386) 825-5501
Location
Hollister, North Carolina, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Strategic Initiatives Program Manager
      • Feb 2022 - Present
    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Manager, Corps Member Experience and Operations
      • Sep 2019 - Jul 2021

      o Led for equity and inclusion through planning and execution of operations for regional DEI spaces such as our Corps Member of Color retreat o Actively sought and executed ways to infuse culture and community building in the Corps Member and Staff experiences via prize drawings, social media challenges, shout outs, Mindful Monday series, etc o Supported the onboarding and management of temporary staff per regional needs o Collaborated to support strategic planning process for… Show more o Led for equity and inclusion through planning and execution of operations for regional DEI spaces such as our Corps Member of Color retreat o Actively sought and executed ways to infuse culture and community building in the Corps Member and Staff experiences via prize drawings, social media challenges, shout outs, Mindful Monday series, etc o Supported the onboarding and management of temporary staff per regional needs o Collaborated to support strategic planning process for Program Continuum team to enhance the overall experience of Corps Members in Eastern NC (83% of Corps Members in ENC feel value by TFA Staff) o Served on the ENC PRISM board which supports the LGBTQIA+ community in TFA Eastern NC and collaborated on event programming and communications o Cross-Collaborated on vision for events, including regional Summits, Induction, End of Year, Celebration, Kick-Off, and other special events o Designed and executed strategic corps member communication and engagement plan, which included the creation and management of the Eastern NC Corps Member website, Analytics Hub, newsletter, and social media platforms (Increased viewership of newsletter to 75% from 60% over three months, increased website analytics by 30 new users a month, which has increased connectivity to the corps) o Created and executed on communications and project plans to administer surveys and capture data on Corps Member experiences using organizational systems (i.e. Program Tracker, TFACT, Google Forms, etc) o Created and executed virtual learning engagements through various platforms like Zoom, Docebo, Google Meet, Bizzabo, Google Drive, and others o Designed and provided operational support for 2021 virtual Pre-Service Summer Teacher Training o Utilized Learning Management Systems like Cornerstone, Homeroom, Docebo, etc. to manage and operationalize learning experiences Show less o Led for equity and inclusion through planning and execution of operations for regional DEI spaces such as our Corps Member of Color retreat o Actively sought and executed ways to infuse culture and community building in the Corps Member and Staff experiences via prize drawings, social media challenges, shout outs, Mindful Monday series, etc o Supported the onboarding and management of temporary staff per regional needs o Collaborated to support strategic planning process for… Show more o Led for equity and inclusion through planning and execution of operations for regional DEI spaces such as our Corps Member of Color retreat o Actively sought and executed ways to infuse culture and community building in the Corps Member and Staff experiences via prize drawings, social media challenges, shout outs, Mindful Monday series, etc o Supported the onboarding and management of temporary staff per regional needs o Collaborated to support strategic planning process for Program Continuum team to enhance the overall experience of Corps Members in Eastern NC (83% of Corps Members in ENC feel value by TFA Staff) o Served on the ENC PRISM board which supports the LGBTQIA+ community in TFA Eastern NC and collaborated on event programming and communications o Cross-Collaborated on vision for events, including regional Summits, Induction, End of Year, Celebration, Kick-Off, and other special events o Designed and executed strategic corps member communication and engagement plan, which included the creation and management of the Eastern NC Corps Member website, Analytics Hub, newsletter, and social media platforms (Increased viewership of newsletter to 75% from 60% over three months, increased website analytics by 30 new users a month, which has increased connectivity to the corps) o Created and executed on communications and project plans to administer surveys and capture data on Corps Member experiences using organizational systems (i.e. Program Tracker, TFACT, Google Forms, etc) o Created and executed virtual learning engagements through various platforms like Zoom, Docebo, Google Meet, Bizzabo, Google Drive, and others o Designed and provided operational support for 2021 virtual Pre-Service Summer Teacher Training o Utilized Learning Management Systems like Cornerstone, Homeroom, Docebo, etc. to manage and operationalize learning experiences Show less

    • United States
    • Government Administration
    • 200 - 300 Employee
    • Special Projects Coordinator
      • May 2018 - Sep 2019

      Community Engagement and Outreach o Served on various committees, like the Central City Revitalization Panel which utilized financial incentives to encourage improvements and preservation within the central city district of Rocky Mount o Planned and executed events for the office of Community and Business Development including Community Development Week activities and Downtown Revitalization workshops o Collaborated with the Parks and Recreation Department to approve special event… Show more Community Engagement and Outreach o Served on various committees, like the Central City Revitalization Panel which utilized financial incentives to encourage improvements and preservation within the central city district of Rocky Mount o Planned and executed events for the office of Community and Business Development including Community Development Week activities and Downtown Revitalization workshops o Collaborated with the Parks and Recreation Department to approve special event applications o Created and updated departmental documents, like the Community Resource Listing, Downtown Business Directory, Small Business Survey o Assisted with administering the United States Department of Housing and Urban Development Housing Repair programs, the bid process, and coordinating with local contractors o Reviewed proposals and awarded funds for service-related projects for Community Development Block Grants Communications and Marketing o Developed the department’s content-driven Communications and Marketing Plan to ensure disbursement of information regarding programs and services o Created marketing strategies and materials for various office events and activities o Developed outreach strategies and engaged community organizations and businesses o Updated content for the department website o Worked alongside local press to ensure information about city programs was updated and circulated through community news outlets Show less Community Engagement and Outreach o Served on various committees, like the Central City Revitalization Panel which utilized financial incentives to encourage improvements and preservation within the central city district of Rocky Mount o Planned and executed events for the office of Community and Business Development including Community Development Week activities and Downtown Revitalization workshops o Collaborated with the Parks and Recreation Department to approve special event… Show more Community Engagement and Outreach o Served on various committees, like the Central City Revitalization Panel which utilized financial incentives to encourage improvements and preservation within the central city district of Rocky Mount o Planned and executed events for the office of Community and Business Development including Community Development Week activities and Downtown Revitalization workshops o Collaborated with the Parks and Recreation Department to approve special event applications o Created and updated departmental documents, like the Community Resource Listing, Downtown Business Directory, Small Business Survey o Assisted with administering the United States Department of Housing and Urban Development Housing Repair programs, the bid process, and coordinating with local contractors o Reviewed proposals and awarded funds for service-related projects for Community Development Block Grants Communications and Marketing o Developed the department’s content-driven Communications and Marketing Plan to ensure disbursement of information regarding programs and services o Created marketing strategies and materials for various office events and activities o Developed outreach strategies and engaged community organizations and businesses o Updated content for the department website o Worked alongside local press to ensure information about city programs was updated and circulated through community news outlets Show less

    • United States
    • Higher Education
    • 100 - 200 Employee
    • NC Career Works Coach
      • Jun 2016 - Jun 2017

      Provide support to potential Vance-Granville Community College students through high school counseling and guidance Provide support to potential Vance-Granville Community College students through high school counseling and guidance

    • United States
    • Education Management
    • 1 - 100 Employee
    • Administrative Assistant
      • Jun 2013 - Jul 2016

      Provide administrative support to the Dean of Academic Life, Faculty, Staff, and Students at Louisburg College Provide administrative support to the Dean of Academic Life, Faculty, Staff, and Students at Louisburg College

    • Rural Health Group Inc.
      • Aug 2008 - Jun 2013

      Managed a busy medical practice that served over 4,000 patients in the under-served regions of Eastern North Carolina Managed a busy medical practice that served over 4,000 patients in the under-served regions of Eastern North Carolina

Education

  • East Carolina University
    Master of Arts - MA, Adult Education
    2016 - 2018
  • University of North Carolina at Chapel Hill
    Bachelor of Arts (B.A.), Geography
    2002 - 2006

Community

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