Courtney R.

Customer Service Supervisor at Andra Group
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US

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Bio

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Credentials

  • Effective Listening
    LinkedIn
    Oct, 2017
    - Nov, 2024
  • Phone-Based Customer Service
    LinkedIn
    Oct, 2017
    - Nov, 2024
  • Body Language for Leaders
    LinkedIn
    Sep, 2017
    - Nov, 2024
  • Operations Management Foundations
    LinkedIn
    Sep, 2017
    - Nov, 2024
  • Process Improvement Foundations
    LinkedIn
    Sep, 2017
    - Nov, 2024
  • Supply Chain Foundations
    LinkedIn
    Sep, 2017
    - Nov, 2024

Experience

  • Andra Group
    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Customer Service Supervisor
      • Nov 2014 - Present

  • Agape Home Healthcare
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Sr Care Giver
      • Jul 2013 - Sep 2014

      Assist patients with multiple chronic diagnoses, document vital statistics and behaviors daily, follow doctor orders, bath and groom, prepare meals, manage schedule and transport clients. Assist patients with multiple chronic diagnoses, document vital statistics and behaviors daily, follow doctor orders, bath and groom, prepare meals, manage schedule and transport clients.

  • Mr Eds Superstars
    • Dallas/Fort Worth Area
    • Child Care
      • Aug 2013 - Apr 2014

      Planned infant and toddler daily schedules, monitored room arrangements, provided transportation to and from school and home, meal prep and serve, weekly shopping for center. Planned infant and toddler daily schedules, monitored room arrangements, provided transportation to and from school and home, meal prep and serve, weekly shopping for center.

  • Walmart
    • United States
    • Retail
    • 700 & Above Employee
    • Overnight Stocker
      • Aug 2013 - Apr 2014

  • AEGIS Dental Network
    • United States
    • Media Production
    • 1 - 100 Employee
    • Customer Service Representative
      • Aug 2008 - Jul 2013

      Successfully launch enrollment season 6 years straight, floor lead Successfully launch enrollment season 6 years straight, floor lead

  • Capital One
    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Customer Service Specialist
      • Oct 2007 - Jul 2011

  • Citi
    • United States
    • Financial Services
    • 700 & Above Employee
    • Outbound Collections Rep
      • Mar 2006 - Oct 2007

      Collections 90-120 days past due, outbound dialer, fast paced, high volume, follow HIPPA regulations, collect debt for retail service stores. Team lead Collections 90-120 days past due, outbound dialer, fast paced, high volume, follow HIPPA regulations, collect debt for retail service stores. Team lead

Education

  • Strayer University
    Associate's degree, Business Administration and Management, General
    2015 - 2016

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